Executive Response Specialist jobs in Atlantic City, NJ

Executive Response Specialist provides timely resolutions to customer complaints that have escalated to the highest level within the organization. Coordinates with product/service suppliers and/or contact center staff to research and determine validity of complaints and evaluate options to remedy these complaints. Being an Executive Response Specialist reviews the underlying facts of the complaint, determines an appropriate solution, and delivers the response to the customer. Requires a thorough knowledge of the products/services offered, well developed customer service skills, and clear understanding of the company's policy regarding complaints. Additionally, Executive Response Specialist exercises a large degree individual discretion and judgement. Tracks complaints and makes recommendations to management designed to reduce the number of complaints. May require a bachelor's degree. Typically reports to a supervisor or manager. The Executive Response Specialist gains exposure to some of the complex tasks within the job function. Occasionally directed in several aspects of the work. To be an Executive Response Specialist typically requires 2 to 4 years of related experience. (Copyright 2024 Salary.com)

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Crisis Response Specialist
  • Legacy Treatment Services Group
  • Northfield, NJ FULL_TIME
  • Crisis Response Specialists will be responsible for evaluating consumers and

    deciding if additional psychological, psychiatric, or clinical services are needed. If this is the case, the Crisis Response Specialist will be responsible for activating the on-call Master’s Level Clinician for additional support. Crisis Response Specialists must be able to demonstrate competency in culturally appropriate care, trauma informed care, de-escalation techniques, suicide assessment, and safety planning prior to rendering services independently.


    The 988 Program provides 24/7 mobile community outreach services to adults in crisis, including mental health, substance use, and suicidal emergencies. Staff dispatch to crises in teams of two, with a Crisis Response Specialist and a Peer Support Specialist, to provide assessment, risk assessment, safety planning, linkage to services, and follow-up care. The Program aims to provide crisis de-escalation without use of law enforcement unless necessary for consumer or team safety.


    Hours:

    Full time; various shifts


    This position has the following benefits:

    • 3.2 weeks of Paid Time Off during the first year
    • Medical, vision, dental and life insurance
    • 403(b) employee participation and employer match
    • 9 Agency-paid holidays
    • Training opportunities provided throughout the year

    Education/Experience:

    Must possess a Bachelor’s Degree in a mental health related field from an accredited institution plus two years post Bachelor's professional experience. Crisis Response Specialists may also possess a Bachelor’s Degree in any field from an accredited institution but will need three years’ post Bachelor’s professional experience in a

    mental health field.


    Your driver's license must be in good standing, with no recent suspensions or violations of careless/reckless driving or excessive speeding of more than 20 MPH, and no more than 2 moving violations within the last 3 years.


    Legacy Treatment Services is an Equal Opportunity Employer.

  • 1 Day Ago

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Crisis Response Specialist
  • LEGACY TREATMENT SERVICES GROUP
  • Northfield, NJ OTHER
  • Job Details Job Location: 988 Atlantic/Cape/Cumberland - Northfield, NJ Position Type: Full Time Education Level: 4 Year Degree Salary Range: Undisclosed Job Shift: Any Crisis Response Specialists wil...
  • 1 Month Ago

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Crisis Response Specialist - Part Time
  • Legacy Treatment Services Group
  • Northfield, NJ PART_TIME
  • Crisis Response Specialists will be responsible for evaluating consumers and deciding if additional psychological, psychiatric, or clinical services are needed. If this is the case, the Crisis Respons...
  • 1 Day Ago

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Crisis Response Specialist - Part Time
  • LEGACY TREATMENT SERVICES GROUP
  • Northfield, NJ PART_TIME
  • Job Details Job Location: 988 Atlantic/Cape/Cumberland - Northfield, NJ Position Type: Part Time Education Level: 4 Year Degree Salary Range: Undisclosed Job Shift: Any Crisis Response Specialists wil...
  • 1 Month Ago

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Executive Administrative Support Specialist
  • CRM Residential
  • Pleasantville, NJ FULL_TIME
  • DescriptionLocation: Pleasantville, New Jersey (Onsite Position)Position Overview:We are seeking an experienced Full Time Executive Administrative Support Specialist who thrives in managing multiple p...
  • 25 Days Ago

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Toms River - Certified Home Health Aide Executive Home Care
  • Executive Home Care of Southern Ocean
  • Toms River, NJ FULL_TIME
  • Job description Certified Home Health Aide (CHHA) - Homecare / In Home Executive Care is looking to hire for immediate work in the South Toms River, Barnegat, Manahawkin, Forked River, and Little Egg ...
  • 3 Days Ago

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0 Executive Response Specialist jobs found in Atlantic City, NJ area

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Sleep Expert - Sales
  • Mattress Firm
  • Somers Point, NJ
  • Is your current job a nightmare? Make it a dream job at Mattress Firm®! Join Mattress Firm as a Sleep Expert® and have t...
  • 3/28/2024 12:00:00 AM

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Group Fitness Instructor & Expert Motivator
  • THE MAX Challenge
  • Forked River, NJ
  • Group Fitness Instructor & Expert Motivator Help people live happier, healthier, more fulfilled lives. Are you a positiv...
  • 3/28/2024 12:00:00 AM

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Customer Support Specialist - Work From Home>
  • Zip
  • Egg Harbor Township, NJ
  • [Customer Service / Fully Remote] - Anywhere in U.S. / Up to $75K per year / Full health, vision & dental / Apple equipm...
  • 3/24/2024 12:00:00 AM

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Customer Support Specialist - Work From Home>
  • Zip
  • Atlantic City, NJ
  • [Customer Service / Fully Remote] - Anywhere in U.S. / Up to $75K per year / Full health, vision & dental / Apple equipm...
  • 3/24/2024 12:00:00 AM

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FT Member Services Specialist - Work From Home>
  • Transcarent
  • Absecon, NJ
  • [Customer Service / Fully Remote] - Anywhere in U.S. / Up to $30 per hour / Medical, dental, and vision / 401k match / P...
  • 3/24/2024 12:00:00 AM

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Customer Support Specialist - Work From Home>
  • Zip
  • Tuckerton, NJ
  • [Customer Service / Fully Remote] - Anywhere in U.S. / Up to $75K per year / Full health, vision & dental / Apple equipm...
  • 3/24/2024 12:00:00 AM

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FT Member Services Specialist - Work From Home>
  • Transcarent
  • Tuckerton, NJ
  • [Customer Service / Fully Remote] - Anywhere in U.S. / Up to $30 per hour / Medical, dental, and vision / 401k match / P...
  • 3/24/2024 12:00:00 AM

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FT Member Services Specialist - Work From Home>
  • Transcarent
  • Manahawkin, NJ
  • [Customer Service / Fully Remote] - Anywhere in U.S. / Up to $30 per hour / Medical, dental, and vision / 401k match / P...
  • 3/24/2024 12:00:00 AM

Atlantic City is a resort city in Atlantic County, New Jersey, United States, known for its casinos, boardwalk, and beaches. In 2010, the city had a population of 39,558.[21][22] It was incorporated on May 1, 1854, from portions of Egg Harbor Township and Galloway Township.[23] It borders Absecon, Brigantine, Pleasantville, Ventnor City, Egg Harbor Township, and the Atlantic Ocean. Atlantic City inspired the U.S. version of the board game Monopoly, especially the street names. Since 1921, Atlantic City has been the home of the Miss America pageant. In 1976, New Jersey voters legalized casino g...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Executive Response Specialist jobs
$53,369 to $70,535
Atlantic City, New Jersey area prices
were up 1.5% from a year ago

Executive Response Specialist in Petaluma, CA
Achieving a comprehensive response is done by working with Management across various business lines such as Compliance, Legal, Bankruptcy, Collections, Disputes, Underwriting, etc.
February 03, 2020
Executive Response Specialist in Minneapolis, MN
Office of the President (OOP) Executive Response Specialists are responsible for thoroughly researching, investigating, and responding to escalations relating to all aspects of Retail Payment Solutions.
January 02, 2020
Executive Response Specialist in Rockford, IL
Additionally, strong written communication skills are necessary as OOP Specialists are required to hand write letters to customers notifying them of the resolution of their complaint.
February 13, 2020