Executive Response Specialist jobs in Appleton, WI

Executive Response Specialist provides timely resolutions to customer complaints that have escalated to the highest level within the organization. Coordinates with product/service suppliers and/or contact center staff to research and determine validity of complaints and evaluate options to remedy these complaints. Being an Executive Response Specialist reviews the underlying facts of the complaint, determines an appropriate solution, and delivers the response to the customer. Requires a thorough knowledge of the products/services offered, well developed customer service skills, and clear understanding of the company's policy regarding complaints. Additionally, Executive Response Specialist exercises a large degree individual discretion and judgement. Tracks complaints and makes recommendations to management designed to reduce the number of complaints. May require a bachelor's degree. Typically reports to a supervisor or manager. The Executive Response Specialist gains exposure to some of the complex tasks within the job function. Occasionally directed in several aspects of the work. To be an Executive Response Specialist typically requires 2 to 4 years of related experience. (Copyright 2024 Salary.com)

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Emergency Response Coordinator
  • Paul Davis Restoration of SEWI
  • Appleton, WI FULL_TIME
  • Description


    Search or listen for any active Emergency losses. Respond to or dispatch other Emergency Response personnel in order to market PDR in an attempt to secure emergency work or any further PDR related business interests. Research property and provide any data that can further validate or assist in securing above mentioned services. 

    Requirements

      

    · Market PDR brand to multiple channels such as ins claims personnel, agents, adjusters, 3rd party programs, property management companies, realtors, fire/police departments and any other applicable avenues. 

    · Create and maintain relationships within above mentioned networking groups 

    · Get involved in applicable organizations, networking groups, committees, boards, etc… 

    · Understand insurance trends in claims and adjusting losses 

    · Be knowledgeable in the insurance industry.  Keep up on technologies, equipment, processes, etc… 

    · Be knowledgeable on building products, new products, building technologies, etc… 

    · Monitoring of listening devices, websites and news reports to insure 24/7 coverage of all potential  property loses within the franchise territory 

    · Keep records and loss of all dispatched events 

    · Dispatch all active property loss incidents to "on call" personnel in real time

    · Search the Internet to retrieve accurate property data (I.e. ownership,  taxes,  phone numbers etc.)

    · Respond in real time to active property loss scenes in an effort to secure Emergency Work Authorization and promote all aspects of PDR services

    · Secure Emergency Work Authorization signature 

    · Create job loss estimates and damage descriptions 

    · Coordinate Emergency response crews & services 

    · Identify priority services and customer concerns 

    · Verify insurance coverage 

    Position Requirements

    · Must have a valid drivers license.  Strong interpersonal skills a must.  

    · Must be able to be on call 24/7 and willing to work extended ours as job requires. Must be able to work well under intense pressure.   

  • 1 Month Ago

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Agronomy Sales
  • Executive Recruiting Consultants
  • Almond, WI FULL_TIME
  • Job Description Job Description Large Ag Retailer is seeking a retail agronomy salesperson. This position will be responsible for the overall sales and service of crop production inputs to area farmer...
  • 20 Days Ago

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Emergency Response Board Up Technician
  • Paul Davis Restoration of SEWI
  • Appleton, WI FULL_TIME
  • Description DescriptionPaul Davis is hiring an On-Call Board Up Technician for their Emergency Response Team! If you are ready to take the next step in your career with a great company, Paul Davis is ...
  • Just Posted

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Account Executive
  • Rhyme
  • Oshkosh, WI FULL_TIME
  • ACCOUNT EXECUTIVE (OUTSIDE/B2B) Rhyme is seeking an Account Executive (Client Manager) for our Fond du Lac - Sheboygan Territory. This is the perfect opportunity for an individual who thrives on hunti...
  • 12 Days Ago

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Sales Executive
  • PHYX Productions
  • Appleton, WI FULL_TIME
  • Ad Sales Executive Who we are PHYX Productions is a leader in live streaming, hosting a platform for content and offering a great viewership experience on PHYXTV. From fishing tournaments, podcasts, w...
  • 13 Days Ago

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District Executive
  • Boy Scouts of America
  • Wisconsin Rapids, WI FULL_TIME
  • Position Overview Since 1910, Scouting has helped mold the future leaders of this country by combining educational activities and lifelong values with fun. The Boy Scouts of America believes and under...
  • 13 Days Ago

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0 Executive Response Specialist jobs found in Appleton, WI area

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Merchandiser Specialist
  • Acosta, Inc
  • Shawano, WI
  • Merchandiser Specialist General Information Company: PRE-US Location: SHAWANO, Wisconsin, 54166 Ref #: 25375 Function: M...
  • 4/19/2024 12:00:00 AM

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Training Specialist
  • Reynolds Consumer Products Inc.
  • Appleton, WI
  • Join Reynolds Consumer Productsand Drive Your Career across a world of opportunities! We provide amazing job opportuniti...
  • 4/18/2024 12:00:00 AM

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Bi-Lingual Training Specialist
  • Charter Manufacturing Company, Inc.
  • Shawano, WI
  • Charter Manufacturing is a fourth-generation family-owned business where our will to grow drives us to do it better. Joi...
  • 4/18/2024 12:00:00 AM

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Community Outreach Specialist
  • Franklin Energy
  • Greenville, WI
  • ***$1,500.00 Sign-On Bonus*** COMPANY Summary As a combined organization, Franklin Energy and AM Conservation Group is u...
  • 4/18/2024 12:00:00 AM

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Trust Fund Valuation Trading Specialist
  • Russell Tobin
  • Green Bay, WI
  • Job Description Job Description A U.S. regional bank holding company is looking to hire a Trust Fund Valuation Trading S...
  • 4/17/2024 12:00:00 AM

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Sourcing Specialist
  • Employment Resource Group, Inc.
  • Appleton, WI
  • Employment Resource Group, Inc. (ERG) is looking for a talented young professional to join our energetic team to assist ...
  • 4/17/2024 12:00:00 AM

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Vehicle Service Specialist - Kaukauna
  • Valvoline Instant Oil Change
  • Kaukauna, WI
  • What You'll Do: As an vehicle service specialist (aka auto technician), you will help keep our guests safe on the road b...
  • 4/15/2024 12:00:00 AM

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Sleep Expert - Sales
  • Mattress Firm
  • Green Bay, WI
  • Is your current job a nightmare? Make it a dream job at Mattress Firm®! Join Mattress Firm as a Sleep Expert® and have t...
  • 3/20/2024 12:00:00 AM

Appleton is a city in Outagamie (mostly), Calumet, and Winnebago counties in the U.S. state of Wisconsin. One of the Fox Cities, it is situated on the Fox River, 30 miles (48 km) southwest of Green Bay and 100 miles (160 km) north of Milwaukee. Appleton is the county seat of Outagamie County. The population was 72,623 at the 2010 census. Of this, 60,045 were in Outagamie County, 11,088 in Calumet County, and 1,490 in Winnebago County. Appleton is the principal city of the Appleton, Wisconsin Metropolitan Statistical Area, which is included in the Appleton-Oshkosh-Neenah, Wisconsin Combined Sta...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Executive Response Specialist jobs
$48,404 to $63,971
Appleton, Wisconsin area prices
were up 1.3% from a year ago

Executive Response Specialist in Petaluma, CA
Achieving a comprehensive response is done by working with Management across various business lines such as Compliance, Legal, Bankruptcy, Collections, Disputes, Underwriting, etc.
February 03, 2020
Executive Response Specialist in Minneapolis, MN
Office of the President (OOP) Executive Response Specialists are responsible for thoroughly researching, investigating, and responding to escalations relating to all aspects of Retail Payment Solutions.
January 02, 2020
Executive Response Specialist in Rockford, IL
Additionally, strong written communication skills are necessary as OOP Specialists are required to hand write letters to customers notifying them of the resolution of their complaint.
February 13, 2020