Executive Response Specialist jobs in Arkansas

Executive Response Specialist provides timely resolutions to customer complaints that have escalated to the highest level within the organization. Coordinates with product/service suppliers and/or contact center staff to research and determine validity of complaints and evaluate options to remedy these complaints. Being an Executive Response Specialist reviews the underlying facts of the complaint, determines an appropriate solution, and delivers the response to the customer. Requires a thorough knowledge of the products/services offered, well developed customer service skills, and clear understanding of the company's policy regarding complaints. Additionally, Executive Response Specialist exercises a large degree individual discretion and judgement. Tracks complaints and makes recommendations to management designed to reduce the number of complaints. May require a bachelor's degree. Typically reports to a supervisor or manager. The Executive Response Specialist gains exposure to some of the complex tasks within the job function. Occasionally directed in several aspects of the work. To be an Executive Response Specialist typically requires 2 to 4 years of related experience. (Copyright 2024 Salary.com)

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Cyber Resilience Detection and Response Senior Advisor
  • Hispanic Technology Executive Council
  • Bentonville, AR FULL_TIME
  • We Are

    Accenture is a global collective of innovators whose aim is to improve the way the world works and lives. Empowered with innovative tools, continuous learning, and a global community of diverse talent, we drive success in new business architecture that disrupts conventional practices. And we are looking to add an experienced Cyber Resilience Detection and Response Senior Advisor to an already outstanding team.

    Accenture Security helps organizations prepare, protect, detect, respond to, and recover, at all points of the security lifecycle. We hire the very best security talent and arm them with the coolest tools and latest tech so they can help our clients build resilience as we create integrated, customized turnkey solutions. We blend risk strategy, digital identity, cyber defense, application security and managed service solutions to rethink the entire security lifecycle.

    You Are

    Passionate about security, you love what you do and have a genuine desire to outsmart the bad guys. You have the experience to analyze a clients security posture, anticipate security requirements and help find right-sized solutions based on industry leading practices. You have a proven track record working successfully in a fast-paced, agile environment.

    Youre a creative, analytical problem solver with above average communication skills who can speak to both technical and non-technical audiences. You are eager to put your skills to use by helping us help our clients inject security at every level of their organization.

    The Work

    We are expanding our team in search of experienced professionals to grow our Cyber Resilience practice, helping our clients transform and optimize their defensive capabilities. Accenture provides the opportunity to support world-class cybersecurity programs for some of the largest organizations in the world, through a focus on rapid threat identification, incident response, cyber threat intelligence infusion, and mitigations to ensure defensive resiliency. You will be part of a specialized team that advises our clients on how to manage their cyber risk and solve hard security problems through a combination of strategic vision and operational expertise. In our experience, no two client challenges are the same, and all will provide you with opportunities to learn and grow.

    The successful candidate will ideally have a strong background in at least 3 of the following, cyber defense strategy and transformation, SIEM architecture and implementation, threat detection engineering, security automation (SOAR) engineering, EDR deployment and tuning, SOC operations, technology integration, and managed security services.

    Projects that you might lead or deliver for our clients include:

    • Advising a CISO on cyber defense strategy
    • Temporarily assuming a CISO role
    • Assessing security operations maturity while recommending short- and long-term capability improvement
    • Shepherding a company through recovery from a severe cyber-attack and into improved business resilience
    • Building a SOC or insider risk program by establishing a strong operating model, process library, and governance framework
    • Planning the build-out or migration of a leading Security Operations technology architecture (e.g. SIEM and SOAR) as part of a global cyber defense strategy
    • Aligning Accentures world-class Managed Threat Detection & Response (MxDR) solution to help clients achieve high-value 24x7 coverage and scale rapidly
    • Identifying leading solutions for clients to achieve their technical and budget objectives
    • Leveraging our industry-leading cyber intelligence team to deliver threat briefings.
    • Developing thought leadership and eminence through engagement with strategic partners and industry experts

    Travel may be required for this role. The amount of travel will vary from 0 to 100% depending on business need and client requirements.

    Heres what you need

    • Minimum of 7 years of experience working across organizational lines of business to implement mitigations, remediations, and countermeasures resulting from cyber threat intrusions, and utilizing knowledge of the cyber threat landscape to include different types of adversaries, campaigns, and the motivations that drive them.
    • Minimum of 7 years of experience consulting on complex security concepts to a wide audience and influencing decision-making processes to stakeholders ranging from SOC analysts to Security Engineering teams to C-suite stakeholders.
    • Minimum of 7 years of experience with designing and developing cyber defense capability models, operational processes and procedures, and other SOC artifacts which are codified in a knowledge management system.
    • Minimum of 7 years of experience with applying industry-recognized network defense frameworks (e.g., MITRE ATT&CK, Cyber Kill Chain, Diamond Model, etc.) and integrating with cyber defense processes.
    • Bachelor's degree or equivalent (minimum 12 years) work experience. (If Associates Degree, must have minimum 6 years work experience

    Professional Skills Requirement

    • Experience in building client relationships utilizing strong communications skills (both verbal and written) to engage and influence stakeholders ranging from SOC analysts to Security Engineering teams to C-suite stakeholders. Must be self-motivated and able to work both independently and as part of a team.
    • Experience translating business objectives into actionable programs with defined scope, budget, and timeline.

    Bonus points in you have

    • Masters Degree in Cyber Security or Technology field OR Masters Degree in Business Administration (MBA).
    • Certifications: SIEM Architect, SOAR Engineer, CISSP, CISM, CISA, GCIH, GCFA, GCFE, GMON, GSEC, OSCP, or other relevant security certifications.
    • Experience in leadingSIEM Architect, SOAR Engineer, / managing cyber security functions, strategy, and risk within Fortune 500 companies, or providing those services in a consulting capacity.
    • Experience leading a security consulting, integration, and/or managed service capability.
    • Experience in public speaking, facilitating workshops, and/or thought leadership publication.
    • Hands-on experience in performing Incident Response and Cyber Threat Intelligence functions, including digital forensics and malware analysis.
    • Experience working in a Security Operations Center or similar environment entailing continuous monitoring, intrusion detection, threat analysis, identifying indicators of compromise, incident handling, mitigations processing and tracking, threat hunting, and proactive intelligence.
    • Project Management experience, including a deep understanding of delivery excellence principles and core concepts such as project plans, schedules, milestones, and status reporting.
    • Knowledge of security best practices in hardening and protecting networks, servers, endpoints, applications, and databases.
    • Proven experience in utilizing and/or implementing security technologies to include SIEM (such as Splunk ES, Microsoft Sentinel, Google Chronicle SecOps, Palo Alto XSIAM, etc.), SOAR (e.g., Palo Alto XSOAR, Chronicle SOAR, Splunk SOAR, etc.), EDR (e.g., CrowdStrike, Defender, SentinelOne, etc.), and other cyber threat detection and response platforms.
    • Experience working with network tools and technologies such as firewall (FW), proxies, IPS/IDS devices, full packet capture (FPC), and email platforms.
    • Knowledge of industrial control systems, compliance standards (e.g., NERC CIP, TSA Security Directive), and related cyber security standards (e.g., IEC 62443).

    Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired in California, Colorado, New York or Washington as set forth below.
    We accept applications on an on-going basis and there is no fixed deadline to apply.

    Role Location Annual Salary Range

    California $131,100 to $336,900

    Colorado $131,100 to $291,100

    New York $121,400 to $336,900

    Washington $139,600 to $309,900

    What We Believe

    We have an unwavering commitment to diversity with the aim that every one of our people has a full sense of belonging within our organization. As a business imperative, every person at Accenture has the responsibility to create and sustain an inclusive environment.

    Inclusion and diversity are fundamental to our culture and core values. Our rich diversity makes us more innovative and more creative, which helps us better serve our clients and our communities.

    Equal Employment Opportunity Statement


    Accenture is an Equal Opportunity Employer. We believe that no one should be discriminated against because of their differences, such as age, disability, ethnicity, gender, gender identity and expression, religion or sexual orientation.


    All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.


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    For details, view a copy of the .


    Requesting An Accommodation


    Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired.


    If you would like to be considered for employment opportunities with Accenture and have accommodation needs for a disability or religious observance, please call us toll free at 1 (877) 889-9009, send us an or speak with your recruiter.


    Other Employment Statements


    Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States.


    Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.


    Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.


    The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information.

    AR - Bentonville, AZ - Phoenix, CA - Los Angeles, CA - Mountain View, CA - Sacramento, CA - San Diego, CA - San Francisco, CA - Walnut Creek, CO - Broomfield, CT - Hartford, FL - Miami, FL - St. Petersburg, GA - Atlanta, IA - Des Moines, IL - Chicago, IN - Carmel, KS - Overland Park, MA - Boston, MI - Detroit, MN - Minneapolis, MO - St. Louis, NC - Charlotte, NC - Raleigh, NJ - Florham Park, NY - New York City, OH - Cincinnati, OH - Cleveland, OH - Columbus, OK - Oklahoma City, OR - Beaverton, PA - Philadelphia, PA - Pittsburgh, TN - Nashville, TX - Austin, TX - Houston, TX - Irving, VA - Arlington, WA - Seattle, WI - Milwaukee

     

  • 16 Days Ago

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Paralegal Specialist
  • Executive Office for U.S. Attorneys and the Office of the U.S. Attorneys
  • Fayetteville, AR FULL_TIME
  • For more information on the Department of Justice and the United States Attorneys' Offices, visit http://www.justice.gov/usao/. As needed, additional positions may be filled using this announcement. T...
  • 10 Days Ago

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High paying Family Practice Physician role in Southern Arkansas
  • Physician&Advanced Practice Specialist-GoStaffing
  • , AR FULL_TIME
  • Critical Access Hospital in Southern Arkansas is looking for a Family Practice Physician to join their group. Must be Board Certified Mon-Fri - 8a-5p - no weekends Large group with support staff Outpa...
  • 21 Days Ago

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Director of Nursing
  • Senior Living Recruiting Specialist
  • Little Rock, AR FULL_TIME
  • Your Perfect Client Match & Great BenefitsAre you an experienced Director of Wellness that is looking for stability, an opportunity for career growth and great benefits? If you answered yes, this job ...
  • 4 Days Ago

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Plant Manager- Manufacturing
  • Executive Staffing
  • Springdale, AR FULL_TIME
  • Summary: This position plans, directs and controls activities of the operating unit to accomplish budgeted financial objectives and customer requirements. The successful leader is responsible for driv...
  • 3 Days Ago

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Full Time Flight Paramedic
  • Global Medical Response
  • De Queen, AR FULL_TIME
  • If your passion is flying and you have the skills to deliver patient care in missions where every second counts, apply today! Flight Paramedic Exciting Opprotunity!Immediate Hiring! JOB SUMMARYWe're h...
  • 20 Days Ago

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Subject Matter Expert
  • Mb Solutions Inc.
  • Fort Belvoir, VA
  • Subject Matter Expert: Education: Minimum of a Bachelor's Degree. Qualifications: Expert qualification, expertise and ex...
  • 3/29/2024 12:00:00 AM

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Subject Matter Expert - Psychiatry
  • Sketchy Group LLC
  • Los Angeles, CA
  • About Sketchy: Sketchy is a revolutionary visual learning platform. We turn complex subjects into engaging visual storie...
  • 3/29/2024 12:00:00 AM

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PKI Subject Matter Expert
  • Dunhill Professional Search & Government Solutions
  • Germantown, MD
  • PKI Subject Matter Expert *Full Time Telework *U.S. Citizenship Required Job Role and Duties: Enforces application secur...
  • 3/28/2024 12:00:00 AM

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Subject Matter Expert
  • HCL Technologies Ltd.
  • Fairfield, CT
  • Job Description (Posting). Job Description:Candidate needs familiarity with SAP ECC release 4.5 (prior to new GL) Senior...
  • 3/28/2024 12:00:00 AM

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Transportation Subject Matter Expert
  • Bowhead / UIC Technical Services
  • Aberdeen, MD
  • Overview At Bowhead, our employees have incredible opportunities to work with exciting military applications and equipm...
  • 3/28/2024 12:00:00 AM

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S1000D Subject Matter Expert
  • Digitized Schematic Solutions LLC
  • Oklahoma City, OK
  • Job Summary: The Subject Matter Expert will support database administration of a TDSSe2 project. We are seeking a highly...
  • 3/27/2024 12:00:00 AM

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S1000D Subject Matter Expert
  • Digitized Schematic Solutions LLC
  • Haddock, GA
  • Job Summary: The Subject Matter Expert will support database administration of a TDSSe2 project. We are seeking a highly...
  • 3/27/2024 12:00:00 AM

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IT Subject Matter Expert
  • Contact Government Services, LLC
  • Hollywood, FL
  • IT Subject Matter Expert Employment Type: Full Time, Experienced level Department: Information Technology As an IT Subje...
  • 3/26/2024 12:00:00 AM

Arkansas (/ˈɑːrkənsɔː/ AR-kən-saw)[c] is a state in the southern region of the United States, home to over 3 million people as of 2018. Its name is of Siouan derivation from the language of the Osage denoting their related kin, the Quapaw Indians. The state's diverse geography ranges from the mountainous regions of the Ozark and the Ouachita Mountains, which make up the U.S. Interior Highlands, to the densely forested land in the south known as the Arkansas Timberlands, to the eastern lowlands along the Mississippi River and the Arkansas Delta. Arkansas is the 29th largest by area and the 33rd...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Executive Response Specialist jobs
$45,404 to $60,009

Executive Response Specialist in Elyria, OH
This enables them to effectively communicate and calibrate with fellow team members and other business lines in order to achieve an escalation response that follows the directives of senior management.
January 17, 2020
Executive Response Specialist in Idaho Falls, ID
OOP Specialists must also stay up to date on Bank policies and procedures, and regulatory requirements in order to provide clear and effective feedback to Service Advisors, and recommend updates to The Source, out internal employee resource.
February 18, 2020
Executive Response Specialist in Sumter, SC
OOP Specialists are expected to be fully knowledgeable and cross-trained on all products related to U.S.
November 30, 2019