Executive Response Manager oversees the resolution of customer complaints that have escalated to the highest level within the organization. Acts as a liaison with product/service suppliers to determine validity of complaints and design and implement product or process change to reduce the number of complaints. Being an Executive Response Manager requires a thorough knowledge of the products/services offered and extensive customer service skills. Exercises a large degree individual discretion. Additionally, Executive Response Manager may require a bachelor's degree in area of specialty. Typically reports to a supervisor or manager. To be an Executive Response Manager typically requires 4 to 7 years of related experience. Contributes to moderately complex aspects of a project. Work is generally independent and collaborative in nature. (Copyright 2024 Salary.com)
General Summary:
Just Right Cleaning and Construction is seeking an Operations Manager to help pave the way for future growth and expansion within our Yakima WA location. The ideal candidate will have a multifaceted background within our industry specializing in implementation, management, and execution of day-to-day operational tasks. This person will have proven ability to hire, train, develop, and lead a high performing team as well as the ability to assist with strategic planning and meeting various operational growth needs.
Responsibilities include, but are not limited to:
Job Requirements:
Benefits: