Executive Response Manager jobs in Santa Ana, CA

Executive Response Manager oversees the resolution of customer complaints that have escalated to the highest level within the organization. Acts as a liaison with product/service suppliers to determine validity of complaints and design and implement product or process change to reduce the number of complaints. Being an Executive Response Manager requires a thorough knowledge of the products/services offered and extensive customer service skills. Exercises a large degree individual discretion. Additionally, Executive Response Manager may require a bachelor's degree in area of specialty. Typically reports to a supervisor or manager. To be an Executive Response Manager typically requires 4 to 7 years of related experience. Contributes to moderately complex aspects of a project. Work is generally independent and collaborative in nature. (Copyright 2024 Salary.com)

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Ordnance Logistics Supervisor
  • Prime Response Inc.
  • Seal Beach, CA FULL_TIME
  • Prime Response Inc. (PRI), is seeking an Ordnance Logistics Supervisor for an upcoming long-term government contract located in Seal Beach, California. This position is contingent upon contract award.


    Duties include but are not limited to:

  • Direct, develop, or perform logistics management operations that involve planning, coordinating, or evaluating logistical actions that support a specified mission, weapons system, or designated program.
  • Perform periodic independent systems evaluations and develop recommendations for system improvements after performing thorough studies and analysis.
  • Monitor compliance with Federal and DoD regulations.
  • Collaborate and plan with various personnel to coordinate and/or integrate operations and interests of other organizations.
  • Responsible for planning, managing, and coordinating cradle-to-grave life cycle logistics for an assigned system or subsystems, integrating separate functions of supply, maintenance, procurement and quality assurance of logistics activities needed to sustain system fielding.
  • Gather facts and develop appropriate solutions to problems that require command attention due to their critical nature and are of high visibility.
  • · Ensuring quality of products and services, schedules, cost control, business relations, and management of personnel that includes:

    o Planning, directing, coordinating, and managing administrative activities of the contract;

    o Reviewing and maintaining quality of technical work done on the program;

    o Assuring and monitoring the timeliness and quality of all work products;

    o Monitoring and reporting task order performance and financial status; and

    o Controlling budget, schedule, and task execution.

  • Management of the contract with full, binding authority to act on behalf of PRI on all matters relating to this contract.
  • Assist with shaping the proposed management staff and labor mix that will support this contract.
  • Responsible to the government customer for the coordination and execution of assigned support services.
  • Serve as the primary point of contact for customers and maintains positive relationship with critical customers.
  • Provide overarching operational management control, including directing all levels of workers during times of heavy demand, special projects, or crisis.
  • Provide technical support with ongoing Government agency programs to manage facilities and resource allocation to ensure full coverage of munitions management support services.
  • Metrics development and tracking of our performance including running reports and analytics.
    Utilizing and training other supervisors and employees.
  • Deliverable development and tracking.
  • Formalized Continuous Process Improvement.
  • Develop written communications to customers, standard operating procedures, process documentation and other written work products.
  • Must have sufficient technical knowledge and awareness of details to be able to recognize when technical problems are developing in the various disciplines and to initiate corrective actions.
  • Ensures that all contract deliverables are turned in on time and to government satisfaction.
  • Directs the work of employees assigned to the project.
  • Jointly assesses project/task status with customer.
  • Advises customer in matters of program administration.
  • Provides full-service task management duties to manage and oversee assigned contractors and personnel.
  • Enforces quality control program and culture to established standards.
  • Enforces safety and health program and culture to established standards.
  • Perform contractor reviews and coordinate daily and long-range task requirements.
  • Ensures staffing requirements and minimum coverage hours are met.


  • Requirements

  • Five years of logistics experience relating to Ordnance management
  • Three years of management experience with a DoD contracts
  • Requires an active DoD Secret clearance.
  • Must be able to read, write, speak, and understand English.


  • Benefits

    Paid Time Off (PTO), sick leave, paid Federal holidays, health insurance, dental, vision, AD&D, short and long-term disability, life insurance, and a Fidelity 401K.

    PRI is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business needs.
  • 26 Days Ago

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Student Trainee
  • Executive Office for U.S. Attorneys and the Office of the U.S. Attorneys
  • Santa Ana, CA PART_TIME
  • For more information on the Department of Justice and the United States Attorneys' Offices, visit http://www.justice.gov/usao As needed, additional positions may be filled using this announcement.
  • 8 Days Ago

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Executive Secetary
  • Rancho Santiago Community College District
  • Santa Ana, CA FULL_TIME
  • Executive Secetary Rancho Santiago Community College District Salary Range: Grade 14: $68,809.19 - $87,913.43/year Job Type: Job Number: CL23-00685 Location: Santa Ana, CA Division: Santa Ana College ...
  • 18 Days Ago

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Executive Secretary
  • Rancho Santiago Community College District
  • Orange, CA FULL_TIME
  • CLASS SUMMARYUnder administrative direction – coordinates communications for key administrative offices responsible for multiple College – wide and/or District – wide functions; provides office assist...
  • Just Posted

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Executive Assistant
  • Behr Process Corporation
  • Santa Ana, CA FULL_TIME
  • Job SummaryAn Executive Assistant is to provide administrative and clerical support to one or more senior executives. As directed, executive admins are responsible for managing the executives' schedul...
  • Just Posted

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Executive Assistant
  • Collectors
  • Santa Ana, CA FULL_TIME
  • Collectors is the leading creator of innovative technology that provides value-added services for collectors worldwide. We grade, authenticate, vault and sell millions of record-setting collectibles, ...
  • Just Posted

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0 Executive Response Manager jobs found in Santa Ana, CA area

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Executive Assistant to Chief Executive Officer
  • Confidential
  • Los Angeles, CA
  • A Los Angeles based venture capital firm with an impressive portfolio in the technology and consumer goods space is look...
  • 4/24/2024 12:00:00 AM

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Executive Assistant to Chief Executive Officer
  • Falcon Wealth Planning, Inc.
  • Ontario, CA
  • Executive Assistant to the CEO Job description: As the Executive Assistant to the CEO, you will play a critical role in ...
  • 4/24/2024 12:00:00 AM

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Assistant to Chief Executive Officer
  • L-Nutra, Inc
  • Los Angeles, CA
  • Company Description L-Nutra, the leading nutri-technology company, is pioneering the discovery, design and commercializa...
  • 4/22/2024 12:00:00 AM

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Chief Executive Officer
  • DJJ Champion Cabinet
  • Anaheim, CA
  • Position: CEO Location: Anaheim, California, Onsite Job Description: Seeking a forward-thinking CEO with deep industry k...
  • 4/22/2024 12:00:00 AM

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Chief Executive Officer
  • FONTANA PUBLIC EMPLOYEE FEDERAL CR
  • Fontana, CA
  • Job Description Job Description Fontana Federal Credit Union is seeking a dynamic, results-driven individual to become o...
  • 4/22/2024 12:00:00 AM

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Executive Assistant to Chief Executive Officer
  • Falcon Wealth Planning Inc.
  • Ontario, CA
  • Executive Assistant to the CEO Job description As the Executive Assistant to the CEO, you will play a critical role in s...
  • 4/22/2024 12:00:00 AM

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Executive Director, Executive Director (ED) of Educational Non-Profit
  • National Healthcare & Housing Advisors
  • Santa Ana, CA
  • NHHA is seeking a passionate Director, ED! National Healthcare & Housing Advisors, The Leon Institute, is breaking barri...
  • 4/22/2024 12:00:00 AM

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Chief Executive Officer, Multi-Location Healthcare Services Provider, Private Equity, 78797
  • Truenorth Executive Search, Inc.
  • Los Angeles, CA
  • Chief Executive Officer, Multi-Location Healthcare Services Provider, Private Equity Our client is a lower middle market...
  • 4/21/2024 12:00:00 AM

Santa Ana /ˌsæntə ˈænə/ (Spanish for "Saint Anne") is the county seat and second most populous city in Orange County, California in the Los Angeles metropolitan area. The United States Census Bureau estimated its 2011 population at 329,427, making Santa Ana the 57th most-populous city in the United States. Santa Ana is in Southern California, adjacent to the Santa Ana River, about 10 miles (16 km) from the coast. Founded in 1869, the city is part of the Greater Los Angeles Area, the second largest metropolitan area in the United States, with almost 18 million residents in 2010. Santa Ana is a ...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Executive Response Manager jobs
$93,505 to $151,218
Santa Ana, California area prices
were up 2.5% from a year ago

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