Executive Response Manager jobs in Pennsylvania

Executive Response Manager oversees the resolution of customer complaints that have escalated to the highest level within the organization. Acts as a liaison with product/service suppliers to determine validity of complaints and design and implement product or process change to reduce the number of complaints. Being an Executive Response Manager requires a thorough knowledge of the products/services offered and extensive customer service skills. Exercises a large degree individual discretion. Additionally, Executive Response Manager may require a bachelor's degree in area of specialty. Typically reports to a supervisor or manager. To be an Executive Response Manager typically requires 4 to 7 years of related experience. Contributes to moderately complex aspects of a project. Work is generally independent and collaborative in nature. (Copyright 2024 Salary.com)

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Area General Manager
  • The Executive Group
  • PA, PA FULL_TIME
  •  

    The Area General Manager will lead the Distribution facility in the Pennsylvania area market. 

    Key Functions:

    • Provide leadership and general management of the Easton sales and operations teams while also maintaining and growing key relationships with strategic customers and vendors
    • Lead an inside and outside sales team and a site operations manager, and work very closely with a finance partner to oversee all aspects of the facility such as safety, sales, logistics, community volunteer activity, etc.
    • Accountable for the successful implementation of all internal programs
    • Oversee (via the site operations manager) safety, logistics, fulfillment, production planning, scheduling, and asset management
    • Initiate, develop and grow superior and sustainable vendor and customer relationships (internal and external)
    • The AGM will travel up to 35%, which would include "day travel" and occasional overnights

     

    Qualifications
    • At least 10 years of related industry experience (e.g. Distribution, Manufacturing, Wholesale, etc.) Wood products/Building materials 
    • Must live or be willing to relocate to Easton, PA metro area, and be willing to travel
    • Proven team leadership ability to develop organizational capacity, coach and develop associates, successfully motivate and energize sales and operations teams, and create an inclusive culture
    • Results-focused to set goals, deliver results consistently, take action to achieve targets, and overcome obstacles
    • Solid business acumen and the ability to interpret and manage financial and market data, and create executable plans to manage cost and profitability
    • Knowledge of operations management
    • Strong customer service orientation that includes demonstrated effectiveness in providing strong customer service as an essential component of executing sales strategies, knowing when and how to gracefully say "no" and understanding/managing the impacts to the business
    • Proven ability to establish credibility and trust in relationships with customers, associates and suppliers
    • Excellent communication skills including information sharing, active listening, brevity and persuasiveness
    • Experience and ability to develop, translate and implement strategic plans, think long-term and “big picture,” and integrate complexities in problem solving and decision making
    • Strong prioritization skills, with the ability to address the critical few priorities while not losing perspective on the secondary and lower level issues

    Preferred Qualifications:

    • Bachelor's Degree in business or related field
    • Sales experience
    • 5 yrs experience in people management 
    • Strong market and product knowledge and ability to integrate critical market intelligence (competition, trends, etc.) in order to grow the market
    Competitive starting salary with annual bonuses via participation in our Annual Incentive Plan
    Long term incentive plan

    Paid vacation, paid parental leave, health benefits, 401K matching and retirement plan contributions

  • 15 Days Ago

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Senior Response Manager
  • Environmental Restoration, LLC
  • Warminster, PA FULL_TIME
  • Senior Response Manager – Environmental Restoration LLC is a provider of cost effective hazardous wastes material management and removal services. Our services include Emergency Response, Site Remedia...
  • 1 Month Ago

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Regional Manager
  • Hispanic Technology Executive Council
  • Philadelphia, PA FULL_TIME
  • Regional Manager Why WWT? At World Wide Technology, we work together to make a new world happen. Our important work benefits our clients and partners as much as it does our people and communities acro...
  • 22 Days Ago

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Maintenance Manager
  • Plastic Executive Recruiters, LLC
  • Morrisville, PA FULL_TIME
  • MAINTENANCE MANAGER – EXTRUDED PLASTICS $120k Relocation assistance Bonus pay Great benefits We are looking for a Maintenance Manager with a background in plastic manufacturing. PVC extrusion is a plu...
  • 23 Days Ago

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Business & Integration Architecture Manager
  • Hispanic Technology Executive Council
  • Philadelphia, PA FULL_TIME
  • Business & Integration Architecture Manager (Accenture LLP; Philadelphia, PA): Accenture LLP has multiple openings for the position of Business & Integration Architecture Manager in Philadelphia, PA, ...
  • 16 Days Ago

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Analytics Advisory Associate Manager
  • Hispanic Technology Executive Council
  • Philadelphia, PA FULL_TIME
  • Analytics Advisory Associate Manager, L8Location: Burlington, NJAccenture is a leading global professional services company that helps the world's leading businesses, governments and other organizatio...
  • 16 Days Ago

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President and Chief Executive Officer
  • Karacal Communications (for client)
  • RECRUITING ON BEHALF OF CLIENT - DO NOT CONTAC CLIENT DIRECTLY! SUMMARY SDMAC was founded in 2004 as a 501(c)(6) non-pro...
  • 4/22/2024 12:00:00 AM

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President and Chief Executive Officer
  • Korn Ferry Executive Search
  • Washington, DC
  • Position President and Chief Executive Officer Company National Association of ACOs (NAACOS) Location Washington, D.C. R...
  • 4/21/2024 12:00:00 AM

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President and Chief Executive Officer
  • State of North Dakota
  • Bismarck, ND
  • Bank of North Dakota (BND) is seeking its next President & Chief Executive Officer. BND is a state-owned, state-run fina...
  • 4/21/2024 12:00:00 AM

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Chief Executive Officer
  • Encompass Health
  • Edgewood, KY
  • The Chief Executive Officer is responsible for all day-to-day operations of the hospital. This position is accountable f...
  • 4/20/2024 12:00:00 AM

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Chief Executive Officer
  • Encompass Health
  • Toledo, OH
  • The Chief Executive Officer is responsible for all day-to-day operations of the hospital. This position is accountable f...
  • 4/20/2024 12:00:00 AM

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Chief Executive Officer
  • Encompass Health
  • Jonesboro, AR
  • The Chief Executive Officer is responsible for all day-to-day operations of the hospital. This position is accountable f...
  • 4/20/2024 12:00:00 AM

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President and Chief Executive Officer
  • TalentRise
  • Buffalo, NY
  • Fostering our tech ecosystem is a core economic development strategy for the WNY region and top-tier talent is the most ...
  • 4/19/2024 12:00:00 AM

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President & Chief Executive Officer
  • Korn Ferry Executive Search
  • Providence, RI
  • Overview: Position: President & Chief Executive Officer, Rhode Island Life Science Hub (RILSH) Location: Providence, Rho...
  • 4/19/2024 12:00:00 AM

Pennsylvania (/ˌpɛnsɪlˈveɪniə/ (listen) PEN-sil-VAY-nee-ə), officially the Commonwealth of Pennsylvania, is a state located in the northeastern and Mid-Atlantic regions of the United States. The Appalachian Mountains run through its middle. The Commonwealth is bordered by Delaware to the southeast, Maryland to the south, West Virginia to the southwest, Ohio to the west, Lake Erie and the Canadian province of Ontario to the northwest, New York to the north, and New Jersey to the east. Pennsylvania is the 33rd-largest state by area, and the 6th-most populous state according to the most recent of...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Executive Response Manager jobs
$84,299 to $136,328

Executive Response Manager in Medford, OR
Post an enquiry and get instant responses from institutes and best Coaching Classes in your city.
January 27, 2020
Executive Response Manager in Long Beach, CA
Response, an Aspen-based nonprofit agency that supports victims of domestic violence and sexual assault, has named Shannon Meyer of Carbondale as its new executive director.
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Executive Response Manager in Saginaw, MI
The more swiftly, and accurately, the organization can determine what happened, and to what extent, the more swiftly the remediation can be conducted and the more intelligent the rest of the response including, if necessary, the public announcement.
December 29, 2019