Executive Response Manager oversees the resolution of customer complaints that have escalated to the highest level within the organization. Acts as a liaison with product/service suppliers to determine validity of complaints and design and implement product or process change to reduce the number of complaints. Being an Executive Response Manager requires a thorough knowledge of the products/services offered and extensive customer service skills. Exercises a large degree individual discretion. Additionally, Executive Response Manager may require a bachelor's degree in area of specialty. Typically reports to a supervisor or manager. To be an Executive Response Manager typically requires 4 to 7 years of related experience. Contributes to moderately complex aspects of a project. Work is generally independent and collaborative in nature. (Copyright 2024 Salary.com)
OVERVIEW: The Room Attendant is responsible for performing any combination of light cleaning duties to maintain hotel facilities in a clean and orderly manner. Duties include making beds, replenishing linens, cleaning rooms and halls, and vacuuming. Is familiar with and complies with the hotel’s standards in performing all key areas of accountability and other essential duties and responsibilities. The essential job functions are listed below, but may include duties which are outside of these job functions which are required to meet the need of the organization.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
SUPERVISORY RESPONSIBILITIES:
COMPETENCIES - To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
Interpersonal
Self Management
Language, Math and Reasoning
EDUCATION, EXPERIENCE, and TRAINING:
CERTIFICATES, LICENSES, REGISTRATIONS:
COMPUPER SKILLS:
WORK ENVIRONMENT - The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
Note: Nothing in this job specification restricts management’s right to assign or reassign duties and responsibilities to this job at any time. Critical features of this job are described under various headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. The above statements are strictly intended to describe the general nature and level of the work being performed. They are not intended to be construed as a complete list of all responsibilities, duties, and skills required of employees in this position.
Job Types: Full-time, Part-time
Salary: 13.00 to $14.00 /hour $500.00 Sign on Bonus (Introduction 90 day Period Fulfilled & met standards)
Job Type: Full-time
Pay: $16.00 - $20.00 per hour
Benefits:
Shift:
Education:
Experience:
Work Location: In person
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