Executive Response Manager oversees the resolution of customer complaints that have escalated to the highest level within the organization. Acts as a liaison with product/service suppliers to determine validity of complaints and design and implement product or process change to reduce the number of complaints. Being an Executive Response Manager requires a thorough knowledge of the products/services offered and extensive customer service skills. Exercises a large degree individual discretion. Additionally, Executive Response Manager may require a bachelor's degree in area of specialty. Typically reports to a supervisor or manager. To be an Executive Response Manager typically requires 4 to 7 years of related experience. Contributes to moderately complex aspects of a project. Work is generally independent and collaborative in nature. (Copyright 2024 Salary.com)
About Us:
Solar Manager specializes in providing comprehensive billing services tailored for the solar industry. With our expertise in solar billing, we ensure accurate invoicing and streamline billing processes for our clients. Join us in our mission to support the growth of the solar industry and promote renewable energy solutions.
Position Overview:
Are you eager to start your career in human resources? Solar Manager is seeking a motivated individual to join our team as a Human Resources Associate. In this entry-level role, you will have the opportunity to gain valuable experience while contributing to our company's success. If you're passionate about making a difference and ready to learn, we want to hear from you!
Key Responsibilities:
Assist in implementing HR strategies aligned with our company's objectives.
Support the recruitment process by screening candidates and scheduling interviews.
Participate in employee onboarding and training initiatives.
Manage payroll processing for our employees, ensuring accuracy and timeliness.
Maintain accurate employee records and update HR databases.
Provide assistance with employee inquiries and address basic HR-related issues.
Learn and adhere to HR policies and procedures in compliance with legal requirements.
Assist in organizing employee engagement activities and events.
Provide general administrative support to the HR department as needed.
Ensure compliance with employment laws and regulations.
Qualifications:
High school diploma or equivalent required; Bachelor's degree in HR or related field preferred.
Strong interest in human resources and willingness to learn.
Excellent communication and interpersonal skills.
Ability to manage multiple tasks and prioritize effectively.
Detail-oriented with strong organizational skills.
Basic understanding of employment laws and regulations is a plus.
Job Type: Full-time
Pay: $19.00 - $21.00 per hour
Expected hours: 40 per week
Benefits:
Schedule:
Work Location: In person
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