Executive Response Manager oversees the resolution of customer complaints that have escalated to the highest level within the organization. Acts as a liaison with product/service suppliers to determine validity of complaints and design and implement product or process change to reduce the number of complaints. Being an Executive Response Manager requires a thorough knowledge of the products/services offered and extensive customer service skills. Exercises a large degree individual discretion. Additionally, Executive Response Manager may require a bachelor's degree in area of specialty. Typically reports to a supervisor or manager. To be an Executive Response Manager typically requires 4 to 7 years of related experience. Contributes to moderately complex aspects of a project. Work is generally independent and collaborative in nature. (Copyright 2024 Salary.com)
Clean Response, Inc. puts people's lives back together. After a property has suffered damage from a fire, flood, or similar tragedy, our team helps the property owner recover by cleaning up, drying out, and rebuilding. Clean Response, Inc. is looking for Mitigation Department Manager.
This positions main function will be to help run the Mitigation Department, i.e.: respond to emergency calls, assist in field, run crews on various jobsites, conduct jobsite visits, complete moisture checks, help train new technicians, work with various property managers, and be a great crew leader!
Job Duties:
Job Requirements:
Must be able to use small to medium power tools to remove building materials such as:
Must be able to use the following tools:
Benefits Offered: