Executive Response Manager jobs in Louisville, KY

Executive Response Manager oversees the resolution of customer complaints that have escalated to the highest level within the organization. Acts as a liaison with product/service suppliers to determine validity of complaints and design and implement product or process change to reduce the number of complaints. Being an Executive Response Manager requires a thorough knowledge of the products/services offered and extensive customer service skills. Exercises a large degree individual discretion. Additionally, Executive Response Manager may require a bachelor's degree in area of specialty. Typically reports to a supervisor or manager. To be an Executive Response Manager typically requires 4 to 7 years of related experience. Contributes to moderately complex aspects of a project. Work is generally independent and collaborative in nature. (Copyright 2024 Salary.com)

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Mobile Response Case Manager - MetroSafe Deflection
  • Seven Counties
  • Louisville, KY FULL_TIME

  • Job Description:

    ESSENTIAL JOB FUNCTIONS

    Conducts and documents comprehensive assessment of client and/or client's needs. Participates in development of client's service plan, consistent with assessment. Arranges for delivery of needed services, as identified in assessment. Assists client in accessing needed services through, for example, referrals or linkages. Monitors client's progress by making referrals, tracking client's appointments, performing follow-up on services rendered, and performing periodic reassessments of client's changing needs. Performs advocacy activities on behalf of client (e. g., writing letters to expedite entitlement payments, encouraging client or family members to advocate on own behalf). Prepares and maintains case records documenting contacts, services needed, reports, client's progress, etc., in accordance with SCS and regulatory standards. Provides case consultation (i. e., consulting with service providers/collaterals in determining client's status and progress). Communicates with supervisor about issues related to case management, resourcing, service collaboration, and development of new resources. Provides psychosocial education to clients and/or family members to increase their understanding of client's illness, physical condition, or social situation. Performs crisis assistance (i. e., intervention on behalf of client, making arrangements for emergency referrals, coordinates other needed emergency services). May serve as Primary Case Coordinator (PCC), with volume and complexity of PCC assignments depending on incumbent's skill and autonomy.

    EDUCATION

    • Bachelor's degree in Social Work, Psychology, Sociology, Human Services, or related field as approved by Medicaid, or as required by applicable funding source.

    • Completion of state-required case management/service coordination course within six months of date of employment.

    EXPERIENCE

    • At least one (1) year of full-time employment experience post Bachelor's working directly with adults or ACT population (with direct daily contact) in a human service setting, with relevant Master's degree, no experience.

    PHYSICAL DEMANDS/REQUIREMENTS

    • Position requires lifting of 20 pounds maximum, with frequent lifting and/or carrying of items weighing up to 10 pounds, or requires significant periods of walking or standing.

    • Frequent exposure to threat of bodily harm from clients or families.

    • Normal tasks may involve exposure to blood, bodily fluids, or tissue.

    • May involve 24-hour on-call responsibilities.

    • Reliable transportation for frequent travel.

    Time Type:

    Full time

    We continually help our community and employees flourish... one life at a time. As a Seven Counties Services employee there are many perks to enjoy. Below are just some of the great benefits you might be eligible for with Seven Counties Services.

    • Health & Wellness
      • Medical Coverage
      • Dental Coverage
      • Vision Coverage
      • Flexible Spending Account
      • Health Savings Account
      • Short Term Disability
      • Long Term Disability - Company Paid
      • Wellness Programs - Company Paid
    • Financial Wellbeing
      • Competitive Compensation Packages
      • Life Insurance - Company Paid
      • Accidental Death & Dismemberment Insurance - Company Paid
      • 403b Retirement Plan with Company Funded Matching
      • Retirement and Financial Planning Services
      • Employee Discounts including Dell Computers, Verizon Wireless, Liberty Mutual, Costco, and Enterprise Rent-a-Car
      • Loan Forgiveness options through federal programs (National Health Service Corps & Public Service Loan Forgiveness)
    • Career Development and Growth
      • At Seven Counties Services training is one of our highest priorities. We provide company paid professional training for various skills, certifications, and continuing education
      • Opportunities for growth and movement - We encourage our employees to consider new growth opportunities with us
      • Leadership Academy for our rising stars, supervisors, and leaders
      • Seven Counties Services and Center for Clinical Excellence teach provide staff with industry best practices and processes
    • Work Life Balance
      • Paid Time Off - Generous PTO for Vacations, Illness, Personal Days, Etc. (Paid Holidays)
      • Flexible Work Schedules to promote a Healthy Work Life Balance
      • Employee Assistance Program - assists employees with personal problems and/or work-related problems that may impact their job performance, health, mental and emotional well-being

    Seven Counties Services is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, gender, disability, sexual orientation, marital status, or protected veteran status.

     

  • 22 Days Ago

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Executive Project Manager to the CEO
  • Galen College of Nursing
  • Louisville, KY FULL_TIME
  • Introduction Are you passionate about delivering superior work outcomes? At Galen College of Nursing, we are committed to a single purpose: offering excellence in nursing education. Our staff and admi...
  • 13 Days Ago

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Executive Meeting Manager
  • Schulte Companies
  • Louisville, KY FULL_TIME
  • Work today, get paid today! Schulte Hospitality Group believes you should be in control of your income, that's why we're proud to partner with DailyPay, giving you access to your money when and where ...
  • 1 Month Ago

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Lead Crisis Response Advocate
  • Center For Women And Families Inc
  • Louisville, KY FULL_TIME
  • The Center for Women and Families – Lead Crisis Response Advocate Together, disrupting the cycle of intimate partner and sexual violence is our mission. Do you want to join us in making a difference i...
  • 10 Days Ago

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Lead Crisis Response Advocate
  • CENTER FOR WOMEN AND FAMILIES INC
  • Louisville, KY OTHER
  • Job Details Job Location: Louisville Campus - Louisville, KY Position Type: Full Time Education Level: Bachelor's degree or Experience Salary Range: Undisclosed Job Shift: Second Shift DescriptionThe ...
  • 10 Days Ago

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Crisis Response Advocate
  • Center For Women And Families Inc
  • Louisville, KY FULL_TIME
  • The Center for Women and Families - Crisis Response Advocate Together, disrupting the cycle of intimate partner and sexual violence is our mission. Do you want to join us in making a difference in the...
  • 1 Month Ago

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0 Executive Response Manager jobs found in Louisville, KY area

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Chief Executive Officer
  • Vibra Healthcare
  • New Albany, IN
  • COME BUILD YOUR CAREER WITH VIBRA HEALTHCARE! We are seeking a Chief Executive Officer to join our team! Responsibilitie...
  • 4/18/2024 12:00:00 AM

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Executive Director of Individual Giving
  • Confidential
  • Louisville, KY
  • Executive Director of Individual Giving About the Company Esteemed Catholic liberal arts university Industry Higher Educ...
  • 4/18/2024 12:00:00 AM

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President/CEO
  • Family & Children's Place
  • Louisville, KY
  • ABOUT FAMILY & CHILDREN'S PLACE Family & Children's Place provides resources, support and solutions to help families pre...
  • 4/18/2024 12:00:00 AM

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Vice President of Supply Chain
  • Wieland
  • Louisville, KY
  • Job Description Job Description Unleash your Potential - Seize your career opportunity now, with Wieland! Wieland is a g...
  • 4/18/2024 12:00:00 AM

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Vice President of Financial Operations
  • Signature HealthCARE, LLC
  • Louisville, KY
  • About Signature : Signature HealthCARE is a family-based healthcare company that offers integrated services in 7 states ...
  • 4/18/2024 12:00:00 AM

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Vice President of Construction
  • We Search People
  • Louisville, KY
  • VICE PRESIDENT OF CONSTRUCTION We Search People are looking for a senior level construction professional to join our cli...
  • 4/17/2024 12:00:00 AM

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Chief Executive Officer
  • Vibra Healthcare
  • New Albany, IN
  • COME BUILD YOUR CAREER WITH VIBRA HEALTHCARE! We are seeking a Chief Executive Officer to join our team! Responsibilitie...
  • 4/16/2024 12:00:00 AM

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Managing Director Capital Markets - Remote
  • Hiring Now!
  • Louisville, KY
  • Farm Credit Mid-America is a financial services cooperative serving financial needs of farmers and rural residents in Ar...
  • 4/14/2024 12:00:00 AM

Louisville and Jefferson County have a combined area of 397.68 square miles (1,030.0 km2), of which 380.46 square miles (985.4 km2) is land and 17.23 square miles (44.6 km2) (4.33%) is covered by water. Louisville is southeasterly situated along the border between Kentucky and Indiana, the Ohio River, in north-central Kentucky at the Falls of the Ohio. Although situated in a Southern state, Louisville is influenced by both Southern and Midwestern culture. It is sometimes referred to as either one of the northernmost Southern cities or as one of the southernmost Northern cities in the United St...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Executive Response Manager jobs
$80,751 to $130,591
Louisville, Kentucky area prices
were up 1.2% from a year ago

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