Executive Response Manager jobs in Hayward, CA

Executive Response Manager oversees the resolution of customer complaints that have escalated to the highest level within the organization. Acts as a liaison with product/service suppliers to determine validity of complaints and design and implement product or process change to reduce the number of complaints. Being an Executive Response Manager requires a thorough knowledge of the products/services offered and extensive customer service skills. Exercises a large degree individual discretion. Additionally, Executive Response Manager may require a bachelor's degree in area of specialty. Typically reports to a supervisor or manager. To be an Executive Response Manager typically requires 4 to 7 years of related experience. Contributes to moderately complex aspects of a project. Work is generally independent and collaborative in nature. (Copyright 2024 Salary.com)

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NCAL Digital Transformation Manager (Business Development)
  • Hispanic Technology Executive Council
  • San Ramon, CA FULL_TIME
  • Who is WWT?

    Fueled by creativity and ideation, World Wide Technology strives to accelerate our growth and nurture future innovation for the benefit of our clients. From our world-class culture, to our generous benefits, to developing cutting edge technology solutions for the largest companies on the planet, WWT constantly works towards its mission of creating a profitable growth company that is a great place to work for all. We encourage our employees to embrace collaboration, get creative and think outside the box when it comes to delivering some of the most advanced technology solutions for our clients.

    At a glance, WWT was founded in 1990 in St. Louis, Missouri. We employ over 8000 individuals and closed over $17 Billion in revenue in 2022. We have an inclusive culture and believe our core values are the key to company and employee success. WWT is proud to announce that it has been named on the FORTUNE "100 Best Places to Work For" list for the twelfth consecutive year!

    Want to work with highly motivated individuals that come together to form high performance teams? Come join WWT today! We are looking for great team members to join our Global Enterprise Sales team and help us Make a New World Happen.

    Why should you join WWT?

    WWT specializes in delivering world class digital experiences for our clients. Fueled by over 20 years of experience in digital transformation, application development, mobile computing, systems and sensor integration, enterprise architecture, DevSecOps and AIOps we work collaboratively with our clients to solve their most pressing business challenges. A Gartner-recognized leader in digital strategy and Agile development practices, WWT supports the entire digital lifecycle from strategy through delivery of enterprise grade solutions.

    As a Manager on the WWT Digital Transformation team you will lead business development efforts with local and regional Fortune 500/Enterprise level clients across all verticals. Armed with the expertise of our Digital Solutions team, you'll build and nurture relationships with our clients, identify gaps within our clients' business strategy and digital environments and deliver state-of-the-art solutions. You will also have responsibility for the operational health of our business development activities, including effective collaboration with numerous internal WWT teams that will support both the business development and service delivery of solutions to our clients.

    What will you be doing?

    You will be responsible for generating sales growth through existing and new account development. You must be knowledgeable with a variety of the concepts, practices, and procedures relevant to implementing digital solutions. A variety of complex tasks will be required, and you will be asked to work closely with the broader WWT Account teams to manage and grow business.

    You will participate in the formulation and modification of short and long-term sales strategies for targeted territories and/or vertical markets. You will lead services sales strategy by providing both technical and strategic advice focused on solving business problems, creating business opportunities, and driving business outcomes for our clients.

    The following knowledge skills and attributes are required:

    • Minimum 5 years of experience consulting, selling and/or implementing digital transformational strategy engagements, custom software development solutions, DevSecOps, Agile transformation, and/or consulting services
    • Experience qualifying and selling high value consulting engagements, characterized by long sales cycles
    • Understanding of digital platform practices and solutions, and the ability to convey such understanding to clients, partners, and prospects
    • Demonstrated experience developing and maintaining client relationships from the C-Suite to the engineering level.
    • Ability to work towards shaping the buying requirements and selection criteria of enterprise clients
    • Driving operational efficiency for business development and service delivery processes and procedures
    • Demonstrated success working as a member of a team-based, matrixed sales organization where roles and responsibilities may change to best support client or WWT requirements
    • Relevant client relationships that can be leveraged to build a sales opportunity pipeline
    • Experience developing business development strategies and campaigns
    • Enabling other teams within WWT understand go-to-market strategies and approaches related to Digital Solutions
    • Experience working in an "Agile" environment
    • Ability for overnight travel (25% - 40%, based on comfort and CDC guidelines around COVID-19)
    • Strong communication, presentation, writing and organizational skills
    • Ability to demonstrate teamwork and teambuilding skills
    • Entrepreneurial attitude with a strong innovation mindset
    • Industry experience in Healthcare, Utilities/Energy, Retail, Financial Services, and High-Tech preferred
    • BA/BS degree in related field
    • Some WWT customers have a COVID-19 vaccine requirement. In order to work on projects for these customers, employees must be fully vaccinated or have an appropriate religious or medical accommodation.

    Want to learn more about Global Enterprise Sales? Check out the Solutions and Services we provide on the platform:

    The well-being of WWT employees is essential. So, when it comes to our benefits package, WWT has one of the best. We offer the following benefits to all full-time employees:

    • Health and Wellbeing: Heath, Dental, and Vision Care, Onsite Health Centers, Employee Assistance Program, Wellness program
    • Financial Benefits: Competitive pay, Profit Sharing, 401k Plan with Company Matching, Life and Disability Insurance, Tuition Reimbursement
    • Paid Time Off: PTO & Holidays, Parental Leave, Sick Leave, Military Leave, Bereavement
    • Additional Perks: Nursing Mothers Benefits, Voluntary Legal, Pet Insurance, Employee Discount Program
    • Certain states and localities require employers to post a reasonable estimate of salary range. A reasonable estimate of the current base salary range for this position is $150K to $200K. Actual salary will be based on a variety of factors, including location, experience, skill set, performance, licensure and certification, and business needs. The range for this position in other geographic locations may differ. Certain positions may also be eligible for variable incentive compensation, such as bonuses or commissions, that is not included in the base salary.

    World Wide Technology, Inc. offers excellent benefits and competitive compensation. Visit our company web page at for more information.

    Equal Opportunity Employer Minorities/Women/Veterans/Differently Abled

    #LI-MG2

     

  • 12 Days Ago

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Oil Spill Response Technician - Richmond, CA
  • Marine Spill Response Corporation
  • Richmond, CA FULL_TIME
  • Marine Spill Response Corporation has an entry or mid-level career opportunity for an Oil Spill Response Technician. This position operates and supports all phases of oil spill response equipment and ...
  • 4 Days Ago

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Technical Coach
  • Sport Clips - Manager - CA821
  • Walnut Creek, CA FULL_TIME
  • Sport Clips Haircuts is Hiring! Do What You Love. Love What You Do. JOB DESCRIPTION As an Technical Coach (Hair Stylist Educator), you play an important role in developing our Teams by ensuring every ...
  • 3 Days Ago

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Assistant Store Manager
  • Assistant Store Manager-Broadway Plaza
  • Walnut Creek, CA FULL_TIME
  • Seize the opportunity to join a global fashion retailer with two brands at the heart of its success, Garage and Dynamite, selected as one of Montreal's Top Employers 2020 and as one of Canada’s Top em...
  • 15 Days Ago

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Store Manager
  • Garage clothing-Store Manager-Broadway Plaza
  • Walnut Creek, CA FULL_TIME
  • Seize the opportunity to join a global fashion retailer with two brands at the heart of its success, Garage and Dynamite, selected as one of Montreal's Top Employers 2020 and as one of Canada’s Top em...
  • 1 Month Ago

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Operations Manager/ Executive Assistant
  • University of California Office of the President
  • Oakland, CA FULL_TIME
  • At the University of California (UC), your contributions make a difference. A world leader producing Nobel and Pulitzer prize recipients with over 150 years of groundbreaking research transforming the...
  • 3 Days Ago

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0 Executive Response Manager jobs found in Hayward, CA area

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Chief Executive Officer
  • Samson Rose
  • Palo Alto, CA
  • Samson Rose has been exclusively engaged by a VC client of ours to help find a CEO/Founder. This person will help start ...
  • 4/18/2024 12:00:00 AM

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Chief Executive Officer (CEO)
  • Confidential
  • San Jose, CA
  • Chief Executive Officer (CEO) About the Company Inclusive agency supporting individuals & families in need Industry Indi...
  • 4/18/2024 12:00:00 AM

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CEO (Chief Executive Officer), Blockchain Experience Required
  • Parallel Partners
  • San Jose, CA
  • CEO (Chief Executive Officer), Blockchain Experience Required, Silicon Valley, CA We are seeking a CEO (Chief Executive ...
  • 4/17/2024 12:00:00 AM

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Senior Director/Executive Director, Regulatory Affairs
  • Meet
  • Redwood City, CA
  • Senior Director or Executive Director, Regulatory Affairs (Generalist) Hybrid Role - 3 Days in Menlo Park, CA Meet is pa...
  • 4/17/2024 12:00:00 AM

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Chief Executive Officer, Multi-Location Healthcare Services Provider, Private Equity, 78797
  • Truenorth Executive Search Inc.
  • San Francisco, CA
  • Chief Executive Officer, Multi-Location Healthcare Services Provider, Private Equity Our client is a lower middle market...
  • 4/16/2024 12:00:00 AM

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Chief Executive Officer
  • Samson Rose
  • Palo Alto, CA
  • Samson Rose has been exclusively engaged by a VC client of ours to help find a CEO/Founder. This person will help start ...
  • 4/15/2024 12:00:00 AM

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Executive Assistant to Chief Executive Officer
  • Career Group
  • Palo Alto, CA
  • Our client, a distinguished venture capital firm, is seeking a talented executive assistant to support their dynamic Chi...
  • 4/15/2024 12:00:00 AM

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Chief Executive Officer, Multi-Location Healthcare Services Provider, Private Equity, 78797
  • Truenorth Executive Search, Inc.
  • San Francisco, CA
  • Chief Executive Officer, Multi-Location Healthcare Services Provider, Private Equity Our client is a lower middle market...
  • 4/14/2024 12:00:00 AM

Hayward (/ˈheɪwərd/; formerly Haywards, Haywards Station, and Haywood) is a city located in Alameda County, California in the East Bay subregion of the San Francisco Bay Area. With a 2014 population of 149,392, Hayward is the sixth largest city in the Bay Area and the third largest in Alameda County. Hayward was ranked as the 37th most populous municipality in California. It is included in the San Francisco–Oakland–Fremont Metropolitan Statistical Area by the US Census. It is located primarily between Castro Valley and Union City, and lies at the eastern terminus of the San Mateo–Hayward Bridg...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Executive Response Manager jobs
$102,881 to $166,381
Hayward, California area prices
were up 4.5% from a year ago

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