Executive Response Manager jobs in Corona, CA

Executive Response Manager oversees the resolution of customer complaints that have escalated to the highest level within the organization. Acts as a liaison with product/service suppliers to determine validity of complaints and design and implement product or process change to reduce the number of complaints. Being an Executive Response Manager requires a thorough knowledge of the products/services offered and extensive customer service skills. Exercises a large degree individual discretion. Additionally, Executive Response Manager may require a bachelor's degree in area of specialty. Typically reports to a supervisor or manager. To be an Executive Response Manager typically requires 4 to 7 years of related experience. Contributes to moderately complex aspects of a project. Work is generally independent and collaborative in nature. (Copyright 2024 Salary.com)

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South End Operations Manager
  • Global Medical Response
  • Riverside, CA FULL_TIME
  • South End Operations Manager

    This Operations Manager will work in conjunction with the North End Operations Manager to lead the full Riverside Division

    Area of Coverage/ Location : Southwest (Murrieta, Canyon Lake, Lake Elsinore,Temecula, Palomar) and Mobile Health

    FLSA Status: Exempt

    JOB SUMMARY Purpose of this position is to manage the day-to-day operations and to meet the values, guiding principles, operating and strategic goals of GMR. The Operations Manager will work with and lead all members of the local team to develop, implement and maintain necessary reports and documentation to ensure compliance with established operational goals and objectives, and make financial decisions in accordance with his/her assigned fiscal and volume budgets. This leader is responsible for various departments, which may include network and care coordination, depending on the market served. In addition, she/he must support the GMR values through demonstrated actions.

    ESSENTIAL FUNCTIONS/DUTIES

    * Demonstrate that internal customers are as valuable as external customers; project appreciation and respect for all team members.

    * Analyze markets and develop plans which match the supply of out-of-hospital healthcare services appropriately to meet customer demands

    * Ensure optimal service levels to agencies, hospitals, and the medical community. Analyze information regarding customer satisfaction, modify processes, and counsel employees to ensure high levels of customer service.

    * Negotiate contract provisions and modifications. Participate in the resolution of issues with members of community and political groups and other agencies.

    * Keep current on industry trends that have potential impact on the division.

    * Plan, control and monitor operating budgets for assigned areas of responsibilities.

    * Participate in marketing activities and business development to increase revenues and decrease costs.

    * Prepare and analyze financial and other data reports. Make modifications to operations to contain costs.

    * Direct and integrate clinical management.

    * Design, implement and maintain processes to maximize quality of operations.

    * Ensure compliance with GMR policies and procedures.

    * Ensure continuous quality improvement through clinical management, communications center, and protocol interaction.

    * Establish a program for disaster planning and take control of situations as needed during times of disaster.

    * Interact with other emergency relief providers: public and private.

    * Establish goals and objectives for field operations based upon communicated goals and strategies for the region, and clearly communicate these goals and objectives to the appropriate employees.

    * Manage the recruitment, retention, development, and formal recognition of employees.

    * Provide direction, clarity of expectations and coaching to supervision.

    * Manage employee performance by setting and communicating standards, measuring results and providing feedback.

    * Act as a resource to employees in resolving problems and increasing effectiveness.

    * Participate in the resolution of labor disputes and ensure effective relationships with union representatives.

    * Ensure consistent and fair treatment of employees.

    * Role model appropriate behavior with regard to GMR Vision and Guiding Principles.

    * Monitor and ensure compliance with OSHA, EEO, and other applicable local, state, and federal laws governing business and employee relations.

    * Modify jobs or roles of supervisor and field employees to increase job satisfaction and employee development.

    * Actively develop, train and promote the use of work teams for process improvement.

    * Ensure effective, timely and cost-efficient contract administration.

    * Volunteer in community activities to increase the image of the division and GMR.

    * Share information with others in the region, other GMR operating companies, and Corporate, to increase the use of best practices.

    * Monitor and make appropriate modifications in processes to manage success measures.

    * Implement changes to integrate operational initiatives associated with organizational strategy.

    * Establish plans and implement specific actions to assist in the quick, effective integration of new companies into the GMR family.

    * Ensure effective risk management (e.g., workers' compensation, safety) through proactive education and training programs.

    * Manage inventory (including the fleet of vehicles) in a cost-effective manner.

    * Administer the capital budget to ensure effective use of available resources.

    * Moderate travel to assigned areas of responsibility

    * Adhere to all company policies and procedures.

    * Adherence to and compliance with information systems security is everyone's responsibility. It is the responsibility of every computer user to: Know and follow Information Systems security policies and procedures. Attend Information Systems security training, when offered. Report information systems security problems.

    * Mentor employees, conduct performance evaluations, counsel and provide disciplinary actions to assigned personnel, and works to facilitate individual and team development that drives positive results. Champion affirmative action efforts in all aspects of employment, including but not limited to staffing, training, promotion, etc. Responsible for compliance with and enforcement of company/department policies and procedures

    * Perform other duties as assigned

    QUALIFICATIONS :

    * Minimum of Three (3) years experience general management experience

    * Minimum of Two (2) years experience in EMS Education:

    * Bachelor's degree in Business, Healthcare or other appropriate field of study is preferred Skills:

    * Effecitive oral, written, and interpersonal communications

    * Effictive internal and external customer service experience Credentials/Licenses:

    * Current State EMT/Paramedic License

    * BLS and ACLS Certifcation (AHA only)

    Why Choose AMR? is one of 's (GMR) family of solutions. Our GMR teams deliver compassionate, quality medical care, primarily in the areas of emergency and patient relocation services. View the stories on how our employees provide care to the world at Learn how our are at the core of our services and vital to how we approach care, and check out our comprehensive benefit options at .


    EEO Statement

    Global Medical Response and its family of companies are an Equal Opportunity Employer, which includes supporting veterans and providing for individuals with a disability.

    Company Benefits: Check out our careers site to learn more about our benefit options.

    Salary Range: $110K - $153K DOE


    EOE including Veterans and Disabled

     

  • 1 Day Ago

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Executive Housekeeper Manager
  • Hampton by Hilton
  • Hemet, CA FULL_TIME
  • We are currently looking for a highly motivated and experienced person to become the Housekeeping Manager at our award-winning Hampton Inn & Suites in Hemet, CA. As the Department Head, you will help ...
  • 19 Days Ago

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Flight Nurse-Fixed Wing
  • Global Medical Response
  • Murrieta, CA FULL_TIME
  • Flight Nurse - Murrieta, CACompetitive starting salaries from $110,092 - $138,620 DOE Sign-On Bonus Eligible in select locations We're hiring a Flight Nurse to work with our team of air transportation...
  • 20 Days Ago

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EMS Lead Instructor
  • Global Medical Response, Inc.
  • Riverside, CA FULL_TIME
  • More Information about this Job Job title: EMS Lead Instructor General summary of duties: Functions as Lead Instructor for identified courses and cohorts and coordinates programs as assigned. Instruct...
  • 20 Days Ago

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Fixed Wing Mechanic
  • Global Medical Response
  • Murrieta, CA FULL_TIME
  • Fixed Wing Mechanic Opportunity with Cal-Ore Life Flight. $67,267 - $101,762 annualized starting compensation range (includes 25% geo-modifier)IA stipend adds another $1.00/hrTotal annualized compensa...
  • 24 Days Ago

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Paramedic
  • Global Medical Response
  • Rancho Cucamonga, CA FULL_TIME
  • Rancho Cucamonga IMMEDIATE HIRING PARAMEDIC Opportunity! $5,000 sign-on bonus with full-time$23.91 - $44.34 per hour (DOE) We're hiring Paramedics that are passionate about delivering compassionate, h...
  • Just Posted

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0 Executive Response Manager jobs found in Corona, CA area

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Executive Director, Executive Director (ED) of Educational Non-Profit
  • National Healthcare & Housing Advisors
  • Santa Ana, CA
  • NHHA is seeking a passionate Director, ED! National Healthcare & Housing Advisors, The Leon Institute, is breaking barri...
  • 3/28/2024 12:00:00 AM

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Chief Executive Officer
  • Boys & Girls Clubs of Greater Anaheim-Cypress
  • Anaheim, CA
  • Leadership/Fiscal Responsibility: Reports to Board of Directors Responsible for the implementation of strategic plans as...
  • 3/28/2024 12:00:00 AM

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Executive Director
  • AMIHA
  • Temecula, CA
  • Job Description Job Description Executive Director Reports to: Board of Commissioners Status: Full-Time/Exempt/Salary Ge...
  • 3/28/2024 12:00:00 AM

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Executive Director
  • CSU Fullerton Auxiliary Services Corporation ("ASC")
  • Fullerton, CA
  • We are seeking a highly motivated and experienced Executive Director to lead the California State University Fullertons ...
  • 3/28/2024 12:00:00 AM

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Executive Director
  • U.S.VETS
  • Long Beach, CA
  • Job Details Level Senior Job Location USVETS Long Beach - Long Beach, CA Position Type Full Time Education Level 4 Year ...
  • 3/26/2024 12:00:00 AM

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Executive Director
  • Cal South Soccer Foundation
  • Fullerton, CA
  • Job Title: Executive Director Organization: Cal South Soccer Foundation About the Cal South Soccer Foundation: The Cal S...
  • 3/25/2024 12:00:00 AM

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Executive Director
  • Careerbuilder
  • Temecula, CA
  • Executive Director Reports to: Board of Commissioners Status: Full-Time/Exempt/Salary General Statement of Duties: The E...
  • 3/25/2024 12:00:00 AM

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Executive Director
  • Careerbuilder
  • San Juan Capistrano, CA
  • Ivy Park at San Juan Capistrano is a premier senior living community situated on a beautifully landscaped campus. Manage...
  • 3/25/2024 12:00:00 AM

Corona is a city in Riverside County, California, United States. As of the 2010 census, the city had a population of 152,374, up from 124,966 at the 2000 census. The cities of Norco and Riverside lie to the north and northeast, respectively, Chino Hills and Yorba Linda to the northwest, and the Cleveland National Forest and the Santa Ana Mountains to the southwest, and unincorporated areas of Riverside County line all of its other borders. Corona lies approximately 48 miles (77 km) southeast of Los Angeles and 95 miles (153 km) north-northwest of San Diego....
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Executive Response Manager jobs
$90,570 to $146,458
Corona, California area prices
were up 3.0% from a year ago

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Executive Response Manager in San Diego, CA
The Executive Response Team Agent (ERT)will support the Team mission of enabling business by protecting critical assets and managing risk with a diverse, innovative, partner-oriented team for the ASNA client located in Redmond, WA.
January 04, 2020