Executive Response Manager jobs in Bloomington, IN

Executive Response Manager oversees the resolution of customer complaints that have escalated to the highest level within the organization. Acts as a liaison with product/service suppliers to determine validity of complaints and design and implement product or process change to reduce the number of complaints. Being an Executive Response Manager requires a thorough knowledge of the products/services offered and extensive customer service skills. Exercises a large degree individual discretion. Additionally, Executive Response Manager may require a bachelor's degree in area of specialty. Typically reports to a supervisor or manager. To be an Executive Response Manager typically requires 4 to 7 years of related experience. Contributes to moderately complex aspects of a project. Work is generally independent and collaborative in nature. (Copyright 2024 Salary.com)

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Program Manager - Enterprise Architecture
  • Hispanic Technology Executive Council
  • Columbus, IN FULL_TIME
  • Our culture believes in Powering Your Potential. We provide global opportunities to develop your career, make your community a better place and work with today's most innovative thinkers to solve the world's toughest problems.

    We believe in flexibility for you to explore your passions while making an impact through meaningful work within our inclusive workforce. That's what #LifeAtCummins is all about.

    Program Manager - Enterprise Architecture

    Description

    Program Manager - Enterprise Architecture

    We believe in flexibility for you to explore your passions while making an impact through meaningful work within our inclusive workforce. That's what #LifeAtCummins is all about.

    We are looking for a talented Program Manager - Enterprise Architecture to join our team specializing in Program Manager for our CORPORATE ORGANIZATION in Columbus IN your remote home office.

    In this role, you will make an impact in the following ways,

    • Manages improvement for the overall effectiveness of one or more functions. Consults and supports processes, capabilities, systems and data for the function aligned to end-to-end value stream performance goals. Partners to drive improvement activities within the function to deliver performance objectives of impacted value streams and improve outcomes for customers. Stays connected within relevent industries to support advancement within the function and position the company for sustainability and growth.

    • Coordinates the creation of functional maturity goals in collaboration with business leaders, other functional leaders and end-to-end process owners.Identifies and manages the functional excellence strategy and roadmap to achieve functional maturity goals.

    • Manages performance metrics for the function that contribute to performance goals of one or more internal value chains or end-to-end processes.

    • Coordinates enterprise-level governance of functional processes, systems and data as part of the overall end-to-end framework.

    • Supports appropriate functional talent activities including composition of global position profiles, functional competencies, and functional learning and development needs.

    • Contributes to the development of the functional learning strategy to include experiential learning, networking, professional associations and formal training courses.

    • Utilizes business knowledge and experience to identify growth opportunities for the function to improve outcomes for the customer.

    • Sustains operational knowledge of functionally relevant practices, analytics, governance, and quality, knowing who can help customers

    • Routinely engages with industry experts and peers, conducting research on best practices.

    • Collaborates with end to end process owners and functional excellence peers to prioritize continuous improvement efforts for the function.

    • Delivers improvements that are measurable and significant.

    • Participates in knowledge sharing to develop enterprise subject-matter expertise in one or more functions.

    Skills

    • Customer focus - Building strong customer relationships and delivering customer-centric solutions.Strategic mindset - Seeing ahead to future possibilities and translating them into breakthrough strategies.

    • Global perspective - Taking a broad view when approaching issues, using a global lens.

    • Action oriented - Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm.

    • Optimizes work processes - Knowing the most effective and efficient processes to get things done, with a focus on continuous improvement.

    • Business insight - Applying knowledge of business and the marketplace to advance the organization's goals.

    • Manages complexity - Making sense of complex, high quantity, and sometimes contradictory information to effectively solve problems.

    • Drives engagement - Creating a climate where people are motivated to do their best to help the organization achieve its objectives.

    • Drives vision and purpose - Painting a compelling picture of the vision and strategy that motivates others to action.

    • Manages ambiguity - Operating effectively, even when things are not certain or the way forward is not clear.

    • Situational adaptability - Adapting approach and demeanor in real time to match the shifting demands of different situations.

    • Organizational savvy - Maneuvering comfortably through complex policy, process, and people-related organizational dynamics.

    Education, Licenses, Certifications

    College, university, or equivalent degree required

    This position may require licensing for compliance with export controls or sanctions regulations.

    Experience

    Significant relevant experience required, including managerial experience. Prefer strong experience leading strategic and change efforts within a function or business unit; and the ability to make and drive connections across relevant work streams. Solid communication and stakeholder management skills, as well as ability to work comfortably amidst ambiguity important for success in this role.

    Key Responsibilities:

    • Responsible for maturing and managing the Enterprise Architecture function.

    • Identify areas for improvement and execute plans to implement necessary changes.

    • Own the Enterprise Architecture Kanban, monitor and evaluate the progress of enterprise architecture plans and projects.

    • Establish metrics to measure the success and value of the practice.

    • Collaborate with other departments to ensure that the enterprise architecture function meets their needs and objectives.

    • Define and execute communication plan for conveying the activities and value of Enterprise Architecture.

    • Responsible for producing periodic status reports on the accomplishments and focus of EA.

    • Responsible for budget forecasting and management.

    • Assist with special projects as assigned.

    Preferred Skills:

    Enterprise Architecture and/or Solution Architecture exposure

    Agile project management experience

    PMP certified.

    Compensation and Benefits

    Base salary rate commensurate with experience, range: $112,000.00-$168,000.00. Please note that the salary range provided is a good faith estimate on the applicable range. The final salary offer will be determined after considering relevant factors, including a candidate's qualifications and experience, where appropriate. Additional benefits vary between locations and include options such as our 401(k) Retirement Savings Plan, Cash Balance Pension Plan, Medical/Dental/Life Insurance, Health Savings Account, Domestic Partners Coverage, and a full complement of personal and professional benefits.

    Cummins and E-verify

    At Cummins, we are an equal opportunity and affirmative action employer dedicated to diversity in the workplace. Our policy is to provide equal employment opportunities to all qualified persons without regard to race, gender, color, disability, national origin, age, religion, union affiliation, sexual orientation, veteran status, citizenship, gender identity and/or expression, or other status protected by law. Cummins validates right to work using E-Verify. Cummins will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee's Form I-9 to confirm work authorization.

    Job SYSTEMS/INFORMATION TECHNOLOGY

    Primary Location United States-Indiana-Columbus-US, IN, Columbus, Corporate Office Building

    Job Type Experienced - Exempt / Office

    Recruitment Job Type Exempt - Experienced

    Job Posting Aug 30, 2023, 11:00:00 PM

    Unposting Date Ongoing

    Organization Corporate

    Role Category Hybrid - Potential for Partial Remote

    Req ID: 2300088S

     

  • 29 Days Ago

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Flight Paramedic
  • Global Medical Response
  • Paoli, IN FULL_TIME
  • Flight Paramedic We're hiring a Flight Paramedic to work with our team of air transportation experts to safely transport patients to and from medical facilities as well as scene call work. Safety, eff...
  • 8 Days Ago

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Flight Nurse
  • Global Medical Response
  • Paoli, IN FULL_TIME
  • Flight Nurse IMMEDIATE HIRING! Flight NURSE Opportunity We're hiring a Flight Nurse to work with our team of air transportation experts to safely transport patients to and from medical facilities as w...
  • 9 Days Ago

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Senior Cloud Engineer
  • Hispanic Technology Executive Council
  • Columbus, IN FULL_TIME
  • Our culture believes in Powering Your Potential. We provide global opportunities to develop your career, make your community a better place and work with today's most innovative thinkers to solve the ...
  • 10 Days Ago

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Forensic Analyst - Senior
  • Hispanic Technology Executive Council
  • Columbus, IN FULL_TIME
  • Our culture believes in Powering Your Potential. We provide global opportunities to develop your career, make your community a better place and work with today's most innovative thinkers to solve the ...
  • 10 Days Ago

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EUC Delivery Leader - North America
  • Hispanic Technology Executive Council
  • Columbus, IN FULL_TIME
  • Our culture believes in Powering Your Potential. We provide global opportunities to develop your career, make your community a better place and work with today's most innovative thinkers to solve the ...
  • 10 Days Ago

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0 Executive Response Manager jobs found in Bloomington, IN area

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Hospice Executive Director - RN
  • LHC New
  • Camby, IN
  • Summary We are hiring for an Executive Director in Hospice. At Caretenders Hospice, a part of LHC Group, we embrace a cu...
  • 4/25/2024 12:00:00 AM

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Executive Director of Development, O'Neill School of Public and Environmental Affairs
  • Indiana University Foundation
  • Bloomington, IN
  • Company Description Are you a high-performer who wants to contribute to a mission-driven and values-based organization? ...
  • 4/25/2024 12:00:00 AM

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Housekeeper $13.50+ (Full Time)
  • Gentrypark
  • Bloomington, IN
  • **Description** Job Title: Housekeeper Department/Group: Plant Operations Job Description Company Philosophy Arrow Senio...
  • 4/24/2024 12:00:00 AM

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Vice President of Sales
  • Solution Tree
  • Bloomington, IN
  • Solution Tree: About Us Solution Tree delivers comprehensive professional development to schools and districts around th...
  • 4/23/2024 12:00:00 AM

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Executive Director of Development, O'Neill School of Public and Environmental Affairs
  • Knewin
  • Bloomington, IN
  • Company Description Are you a high-performer who wants to contribute to a mission-driven and values-based organization? ...
  • 4/23/2024 12:00:00 AM

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Director of Nursing - $10,000 Sign-On Bonus!!
  • Hutsonwood
  • Ellettsville, IN
  • We are looking for a Director of Nursing!! Full time employees are eligible for our full benefits package including medi...
  • 4/22/2024 12:00:00 AM

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Assistant General Manager
  • Atria Senior Living
  • Bloomington, IN
  • Responsibilities In the role of Assistant General Manager (AGM) you are responsible for ensuring a well-maintained commu...
  • 4/21/2024 12:00:00 AM

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Housekeeper (Full Time)
  • Gentrypark
  • Bloomington, IN
  • **Description** Job Title: Housekeeper Department/Group: Plant Operations Job Description Company Philosophy Arrow Senio...
  • 4/21/2024 12:00:00 AM

Bloomington is a city in and the county seat of Monroe County in the southern region of the U.S. state of Indiana. It is the seventh-largest city in Indiana and the fourth-largest outside the Indianapolis metropolitan area. According to the Monroe County History Center, Bloomington is known as the "Gateway to Scenic Southern Indiana." The city was established in 1818 by a group of settlers from Kentucky, Tennessee, the Carolinas, and Virginia who were so impressed with "a haven of blooms" that they called it Bloomington. The population was 80,405 at the 2010 census. The city's population was ...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Executive Response Manager jobs
$77,795 to $125,810
Bloomington, Indiana area prices
were up 1.3% from a year ago

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