Executive Casino Host ensures high quality customer service by cultivating relationships with VIP customers. Develops relationships with target guests to meet and responds to guests' needs. Being an Executive Casino Host plans and coordinates special events and promotions to attract new guests. Requires a bachelor's degree in area of specialty. Additionally, Executive Casino Host typically reports to a manager or head of a unit/department. To be an Executive Casino Host typically requires 2 to 4 years of related experience. Gains exposure to some of the complex tasks within the job function. Occasionally directed in several aspects of the work. (Copyright 2024 Salary.com)
DESCRIPTION: Applies customer service standards. Processes multiple transactions pertaining to food and beverage charges. Reconciles cash drawer. Handles various amounts of currency, coin, coupons, and vouchers under close supervision. Title 24: non safety sensitive position.
DUTIES:
· Provides continuous, prompt, and courteous service to customers.
· Incorporate safe work practices in job performance and complies with safety practices.
· Operates POS system in processing food and beverage charges.
· Handles multiple transactions with cash, credit cards, coupons, vouchers, comps, etc.
· Prepares daily sales reports and reconciliation statements for the vault.
· Interacts positively with customers by inquiring about their dining experience, satisfaction, answering any questions and providing casino information either in person or via telephone.
· Assists all other front staff when the need arises by bussing, cashiering, hosting, clearing, or setting table, being a team player.
· Effectively works and communicates with other departments, vendors, customers to resolve problems and expedite work or services.
· Complies with all policies, procedures, rules, regulations, MICS.
· Report and document all unusual occurrences.
· Able to communicate orally and in writing.
· Practice and always maintain confidentiality.
· Attends all mandatory trainings.
· All other duties as assigned.
Join our team today and be part of a dynamic work environment where your skills are valued, and growth opportunities are available.
Job Types: Full-time, Part-time
Benefits:
Weekly day range:
Ability to Relocate:
Work Location: In person