Executive Casino Host jobs in Peoria, AZ

Executive Casino Host ensures high quality customer service by cultivating relationships with VIP customers. Develops relationships with target guests to meet and responds to guests' needs. Being an Executive Casino Host plans and coordinates special events and promotions to attract new guests. Requires a bachelor's degree in area of specialty. Additionally, Executive Casino Host typically reports to a manager or head of a unit/department. To be an Executive Casino Host typically requires 2 to 4 years of related experience. Gains exposure to some of the complex tasks within the job function. Occasionally directed in several aspects of the work. (Copyright 2024 Salary.com)

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Executive Casino Host (West Valley)
  • Desert Diamond Casinos & Entertainment
  • Glendale, AZ FULL_TIME
  • Under direct supervision of the Player Development Manager, is responsible for developing and delivering an environment that creates excitement for internal and external guests, promoting and coordinating programs, activities and special events to attract mid-level and high limit guests, as well as develop and establish relationships with guests and encourage property loyalty, repeat visits, all while exhibiting the Tohono O’odham Gaming Enterprises (TOGE) Core Values of delivering outstanding guest service and guest satisfaction. Responsible for building and maintaining strong relationships with guests, thereby increasing gaming revenue.


    This list of duties and responsibilities is illustrative only of the tasks performed by this position and is not all-inclusive.


    Essential Duties & Responsibilities:
    • Focuses on the development and retention of top level high limit guests.
    • Oversees and leads to obtain a smooth functioning of Players Development.
    • Assists in hiring, termination, and discipline of Player Development team members.
    • Assists with the planning and budget preparation for the department.
    • Monitors the performance of direct reports, ensuring adherence to all TOGE and departmental policies and procedures.
    • Oversees the tracking, analysis, and management of wins and losses to determine “comp- worth” and reinvestment values.
    • Develops Slot and Table Game player relationships to minimize player defection, which directly affects the re-acquisition rate of the casino, therefore influencing the overall profitability of the entire organization, utilizing player tracking systems to analyze player profitability.
    • Responsible for generating casino revenue through development of Very Important Person (VIP) accounts.
    • Enrolls new potential VIP level guests into the player tracking system using appropriate procedures.
    • Oversees the generation and analysis of player evaluation reports and maintains player profiles to make cost effective complimentary and amenity decisions.
    • Assists casino staff in a professional manner in order to foster and promote a cooperative and harmonious work environment.
    • Maintains the strictest confidence of any all confidential and property information.
    • Provides quality players with hospitality arrangements and complimentary items, including, but not limited to, food, lodging, retail, and concert/sport event tickets within the guidelines established by Management.
    • Creates and analyzes player profitability as well as other benchmark reports to track and measure their individual productivity, as well as player re-investment values.
    • Addresses and facilitates all challenging guest interactions and escalates mid to high end guest disputes to the Player Development Manager, and/ or Manager on Duty.
    • Responds to guest complaints in a considerate, professional and positive manner in which displays concerns for their complaints.
    • Ensures Casino Hosts circulate about the casino floor while interacting and communicating with both new and existing guests in an effort to increase the database while building guest relations and providing superior guest service.
    • Develops, maintains and increases a detailed player list in order to build guest loyalty, increase guest visits, maximize player potential and ensure guest satisfaction; using both verbal and written communication to establish a strong relationship with casino guests.
    • Oversees the preparation of various reports as assigned by management, documenting all guest interactions, communications, and feedback to ensure all professional responsibilities and requirements have been satisfactorily achieved.
    • Maintains a thorough knowledge of all property and community activities, promotions and special events.
    • Stays up to date with the latest developments in the industry, current market trends and all on property and competitors events.
    • Actively assists in promoting all casino events, activities and promotions to both internal and external guests, on and off property and throughout the community.
    • Uses relationship building skills to act effectively as a liaison between casino guests, casino management, casino operations and local vendors or agencies.
    • Provides feedback to management as to budget, operating policies and procedures.
    • Ensures the tracking of guests play in Player Tracking systems and manages contact with mid to high end guests.
    • Must exhibit superior judgment and decision making with regard to guest interaction, re-investment value, company guidelines, personal conduct, behavior and appearance.
    • Responsible for justifying all complimentary amenities extended from Casino Hosts to casino guests.
    • Greets groups brought in by buses as they arrive at the casino, and assists them through the Player’s Club enrollment process, as well as explaining the benefits of the players club and the compensation benefits affiliated with the card.
    • Contributes to a team effort and accomplishes related results as required.
    • Routinely assists with all casino functions, events, promotions and activities both on and off casino property regardless of schedule.
    • Performs other duties as required.

    Job Requirements:



    Minimum Qualifications:


    Education and Experience:
    High school diploma or GED plus 3 years recent experience as a Casino Host; or equivalent combination of education and experience. Must be 18 years of age or older. No felony, theft or stealing convictions. Must be able to successfully pass a pre-employment drug/alcohol screen, background investigation, obtain and maintain gaming license and to include the following:


    Knowledge, Abilities, Skills, and Certifications:
    • Ability to demonstrate strong understanding and knowledge of both Slot games and Table Game operations, while meeting the demands of a fast- paced environment by applying solid judgment and the ability to multi-task.
    • Ability to identify and cultivate new casino guests by utilizing all available marketing tools provided by casino management.
    • Ability to develop a strong return visit guest base through multiple personal contact options
    • Ability to establish and expand their player database by creating special guest functions, services and activities.
    • Ability to effectively communicate and develop close relationships with department managers, acting as a liaison between the guest and the casino.
    • Ability to make good judgment calls and decisions as the position is responsible for significant financial compensation to all casino guests, as well as individually determining the profitability of each casino guest.
    • Superior organizational skills with ability to handle many projects at one time.
    • Ability to manage the physical environment, themselves, and their guests.
    • Knowledge of Casino reinvestment practices and player tracking systems
    • Knowledge of cash handling.
    • Knowledge of business English, proper spelling, grammar, punctuation, and basic arithmetic.
    • Knowledge of principles and practices of public relations, promotions, and marketing in a guest service oriented environment.
    • Ability to resolve guest complaints.
    • Ability to write reports and business correspondence.
    • Ability to communicate, read, and write efficiently in English.
    • Ability to demonstrate outstanding guest service at all times.
    • Ability to apply mathematical skills.
    • Ability to interpret a variety of instructions furnished in written and oral form.
    • Ability to travel
    • Skill in operating business computers and office machines, including in a Windows environment, specifically Word, Excel, Access, and PowerPoint.

    Physical Demands:
    While performing the duties of this job, the team member regularly is required to stand; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The team member frequently is required to walk the casino floor. The team member occasionally is required to sit; and stoop, kneel, crouch, or crawl. The team member must occasionally lift and/or move up to 25 pounds.


    Work Environment:
    Work is generally performed in an office and Casino setting with exposure to second-hand smoke and a high noise level. Evenings, graveyards, holidays and/or weekend work may be required. Extended hours and irregular shifts, weekends, holidays, and evenings are required.

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Casino Host
  • BLUEWATER CASINO & RESORT
  • Parker, AZ OTHER
  • Job Details Level: Experienced Job Location: BlueWater Resort and Casino - Parker, AZ Position Type: Full Time Education Level: High School Salary Range: $17.00 Hourly Job Shift: Any Job Category: Hos...
  • 11 Days Ago

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Casino Host Coordinator
  • BLUEWATER CASINO & RESORT
  • Parker, AZ OTHER
  • Job Details Level: Experienced Job Location: BlueWater Resort and Casino - Parker, AZ Position Type: Full Time Education Level: High School Salary Range: $19.00 Hourly Job Shift: Any Job Category: Hos...
  • 14 Days Ago

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Casino Host (Asian Market) (West Valley)
  • Desert Diamond Casinos & Entertainment
  • Glendale, AZ FULL_TIME
  • Under direct supervision of the Executive Casino Host & Executive Casino Host (Latin Market), the Casino Host (Asian Market) is responsible for developing and delivering an environment that creates ex...
  • 3 Days Ago

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Global Assistance and Protection: Executive Protection Manager
  • Hispanic Technology Executive Council
  • Phoenix, AZ FULL_TIME
  • Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. Combining unmatched experien...
  • 21 Days Ago

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Travel Nurse RN - Telemetry - $1,929 per week
  • Host Healthcare
  • Yuma, AZ FULL_TIME
  • Host Healthcare is seeking a travel nurse RN Telemetry for a travel nursing job in Yuma, Arizona.Job Description & RequirementsSpecialty: TelemetryDiscipline: RNStart Date: 03/29/2024Duration: 13 week...
  • 14 Days Ago

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0 Executive Casino Host jobs found in Peoria, AZ area

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Executive Assistant
  • Seroda Equity Partners
  • Phoenix, AZ
  • Company Description Seroda Equity Partners is a family office that manages more than $150M of capital for its principals...
  • 3/28/2024 12:00:00 AM

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Executive Director
  • Arizona State University
  • Tempe, AZ
  • Job Description As the Executive Director - Clinical Research Core Facilities & Operations, you will be responsible for ...
  • 3/27/2024 12:00:00 AM

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Executive Director
  • Careerbuilder
  • Glendale, AZ
  • Overview Executive Director Brookdale North Glendale Glendale, AZ Make Lives Better Including Your Own . If you want to ...
  • 3/26/2024 12:00:00 AM

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Account Executive
  • Applied Business Communications (ABcom)
  • Phoenix, AZ
  • ABcom, a leader in mission critical infrastructure design and build, is seeking Account Executives to focus on new busin...
  • 3/25/2024 12:00:00 AM

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Executive Director
  • Careerbuilder
  • Phoenix, AZ
  • Executive Director About the Company Private organization defending the individual rights of people in Arizona Industry ...
  • 3/25/2024 12:00:00 AM

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Executive Assistant
  • Carlisle Companies
  • Scottsdale, AZ
  • Job Description This position provides administrative support to senior executives of a publicly traded corporation. The...
  • 3/25/2024 12:00:00 AM

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Executive Sous Chef
  • Crowne Plaza Phoenix Airport
  • Phoenix, AZ
  • Compensation Type: Yearly Highgate Hotels: Highgate is a leading real estate investment and hospitality management compa...
  • 2/22/2024 12:00:00 AM

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Account Executive
  • Allied Universal
  • Tempe, AZ
  • Overview Allied Universal® Janitorial Services is uniquely capable and personally committed to delivering exceptional ja...
  • 2/2/2024 12:00:00 AM

Peoria is located at 33°34′57″N 112°14′19″W / 33.58250°N 112.23861°W / 33.58250; -112.23861 (33.582439, −112.238548). According to the United States Census Bureau, the city has a total area of 141.7 square miles (367 km2), of which, 138.2 square miles (358 km2) of it is land and 3.5 square miles (9.1 km2) of it (2.44%) is water. Peoria has now annexed over 170 square miles (440 km2) and is in two counties Maricopa County and Yavapai County. It is technically the largest incorporated city in Yavapai County even though almost all of Peoria's current population resides on the Maricopa side. Th...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Executive Casino Host jobs
$52,852 to $105,789
Peoria, Arizona area prices
were up 2.2% from a year ago

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