Executive Casino Host jobs in Minnesota
Executive Casino Host ensures high quality customer service by cultivating relationships with VIP customers. Develops relationships with target guests to meet and responds to guests' needs. Being an Executive Casino Host plans and coordinates special events and promotions to attract new guests. Requires a bachelor's degree in area of specialty. Additionally, Executive Casino Host typically reports to a manager or head of a unit/department. To be an Executive Casino Host typically requires 2 to 4 years of related experience. Gains exposure to some of the complex tasks within the job function. Occasionally directed in several aspects of the work. (Copyright 2024 Salary.com)
Recently Added Executive Casino Host jobs
Executive Casino Host New
- Treasure Island Resort & Casino
-
Welch, MN
FULL_TIME
-
Pay Rate:
$52,000 plus a lucrative incentive program.
*Hire on Bonus*
$2,000 hire on bonus is for new hires and rehires that are returning after 5 years or more. The bonus will be paid out in equal $665/$670 portions after successfully completing 3 months, 6 months and 9 months of employment with Treasure Island Resort & Casino.
SUMMARY: Identify premium players and assist with developing recognition and reward programs to attract and retain these players and ensure frequent return visits. Responsible for a high level of guest service as described in your department’s guest service standards.
RESPONSIBILITIES
- Assist in mentoring all Player Development team members
- Develop professional relationships with premium players while providing exceptional guest service
- Ensure guest retention and repeat business through telemarketing, written correspondence and direct contact on the gaming floor and during on or off site events
- Develop tools to provide flawless execution of guests’ trip accommodations, including but not limited to special event reservations, restaurant reservations, shows, hotel and special amenities
- Resolve guest complaints and discrepancies in an efficient and courteous manner
- Oversee day to day administration of the casino host office
- Analyze new player data, identify player follow up and work assigned list by completing introductions, setting up player profiles, and developing initial sales campaigns
- Floor prospect for players of extreme High-Value
- Assist with sales goals and target developments
- Organize, categorize and maintain all players in assigned book of business
- Analyze player profiles for sales calls and expedite appropriate quota of sales calls
- Fill assigned block of hotel rooms
- Create VIP event invite lists based on sales goals and strategies, and fill events via sales calls
- Attend sales meetings and training sessions
- Review and analyze sales and tracking reports
- Review overdue trip report lists (significant decliners) for prompt action letters and sales calls
- Call/mail list of assigned inactive High-Value players
- Identify and greet in-house coded players
- Prepare for and welcome incoming coded players (hotel rooms, VIP events, etc.)
- Answers calls and handle player correspondence
- Expedite player requests and reservations and fulfill player requests for comps
- Accompany guests to amenity functions (dining, golf, etc.)
- Perform customer recovery as needed, based on player value
- Host VIP events, parties, etc.
- Make retention calls to coded players (birthdays, special occasions, etc.).
- Coordinate with internal business partners to retain players across High-Value player segments
- Ensure player development floor office and casino floor are covered at all times
QUALIFICATIONS
- High School Diploma/GED or equivalent experience
- 3 years experience in a sales and/or customer relations position in the gaming industry , preferably as a Casino Host
- 2 years experience with customer/sales tracking and/or customer relationship management database applications, including reporting and data analysis preferably with player tracking systems
- Proven experience in acquiring new business and managing customer relationships
Preferred:
- 2-4-year degree in Business Administration, Marketing or related field - 23 Days Ago
545 Casino Host / Hostess
- Leech Lake Gaming
-
Deer River, MN
FULL_TIME
- POSITION SUMMARY JOB DESCRIPTION: Maintain relationship with targeted guests through personal, phone, and written contact. Seek out and assist development and cultivation of other casino guests in ord...
- 14 Days Ago
Casino
- Grand Casino
-
Hinckley, MN
FULL_TIME
- The Opportunity Responsible for implementing and ensuring all casino Environmental Services (EVS) operations on assigned shift are in accordance with Grand Casino policies and procedures. What You Get...
- 2 Months Ago
VIP Services Host
- Grand Casino
-
Onamia, MN
FULL_TIME
- The Opportunity: Enter the world of Marketing VIP Services, where it’s your job to take care of our VIP Guests! From signing up Guests to attend upcoming events, to coordinating Guest arrangements, to...
- 2 Days Ago
Venue Ambassador (Busser/Host) (FT)
- Grand Casino
-
Hinckley, MN
FULL_TIME
- SUMMARY: Responsible for handling guest check transactions, food running, bussing, and host interactions promptly and courteously and by Grand Casino’s service and cash handling standards. ESSENTIAL D...
- 22 Days Ago
Dacotah Dining Host/Cashier
- JACKPOT JUNCTION CASINO HOTEL
-
Morton, MN
OTHER
- Job Details Job Location: Jackpot Junction - Morton, MN Position Type: Part-Time Salary Range: $14.00 - $21.81 Hourly Job Shift: Varies ( Weekends) DescriptionESSENTIAL JOB FUNCTIONS Greet and welcome...
- 10 Days Ago
Executive Casino Host jobs at Popular Companies
Executive Casino Host
- Seminole Classic Casino Hollywood
-
Hollywood, FL
- Seminole Classic Casino pioneered Indian gaming when it opened as the country’s first large stakes bingo hall in 1979, e...
- 4/17/2024 12:00:00 AM
Sales Executive- Employee Benefits
- Assured Partners
-
Houston, TX
- Overview Love what you do but not where you do it? As a Sales Executive at AssuredPartners, you will use your existing s...
- 4/17/2024 12:00:00 AM
Account Executive - Employee Benefits
- Marsh McLennan Agency
-
Aliso Viejo, CA
- Client Service Executive Summary Responsible for retention of existing business and the development of business within t...
- 4/16/2024 12:00:00 AM
Senior Executive Casino Host
- San Manuel
-
- **Working at San Manuel** San Manuel is one of the areas largest employers, continually investing in our people and comm...
- 4/14/2024 12:00:00 AM
Account Executive - Employee Benefits
- Marsh Mclennan Agency
-
Aliso Viejo, CA
- Client Service Executive Summary Responsible for retention of existing business and the development of business within t...
- 4/14/2024 12:00:00 AM
Sales Executive- Employee Benefits
- Assured Partners
-
Lake Mary, FL
- Overview Love what you do but not where you do it? As a Sales Executive at AssuredPartners, you will use your existing s...
- 4/14/2024 12:00:00 AM
Sales Executive- Employee Benefits
- Assured Partners
-
Chicago, IL
- Overview Love what you do but not where you do it? As a Sales Executive at AssuredPartners, you will use your existing s...
- 4/14/2024 12:00:00 AM
Executive Casino Host - Multilingual
- Hard Rock Casino Cincinnati
-
Cincinnati, OH
- Overview: This position is responsible for developing and coordinating programs to attract and host VIP players to ensur...
- 4/13/2024 12:00:00 AM
About Minnesota
Minnesota (/ˌmɪnɪˈsoʊtə/ (listen)) is a state in the Upper Midwest and northern regions of the United States. Minnesota was admitted as the 32nd U.S. state on May 11, 1858, created from the eastern half of the Minnesota Territory. The state has a large number of lakes, and is known by the slogan the "Land of 10,000 Lakes". Its official motto is L'Étoile du Nord (French: Star of the North).
Minnesota is the 12th largest in area and the 22nd most populous of the U.S. states; nearly 60% of its residents live in the Minneapolis–Saint Paul metropolitan area (known as the "Twin Cities"). This area i...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Executive Casino Host jobs
$55,004 to $110,198
Most Popular Cities in Minnesota for Executive Casino Host Jobs
What does an Executive Casino Host do?
Executive Casino Host in Pittsfield, MA
Four Winds Casinos are Equal Opportunity Employers.
January 03, 2020
Executive Casino Host in Austin, TX
Hope this helps, so all in all you have a host,but the one you got the letter from just might have to get the ok from his boss befor doing anything special.
January 16, 2020
Executive Casino Host in Gary, IN
Based on our selection of Executive Casino Host resume samples, main job requirements are an outgoing personality, an enthusiastic manner, customer focus, organization, networking, tact and discretion, and excellent people skills.
December 07, 2019