Equipment Director directs the management of company equipment including procurement activities, preventative maintenance, repair/replacement and safety assurance. Manages the records, licenses, inspections, warrantees, and service agreements for the organization's equipment and tools. Being an Equipment Director minimizes organizational cost through product standardization and tracking. Document and tracks equipment performance throughout the product lifetime. Additionally, Equipment Director requires a bachelor's degree. Typically reports to top management. The Equipment Director typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. To be an Equipment Director typically requires 3+ years of managerial experience. (Copyright 2024 Salary.com)
This position is responsible for John Deere Lawn and Garden, Commercial, and Agricultural equipment sales, as well as other miscellaneous short line products.
1. Sales Functions
a. Follow-up on all equipment leads by making initial contact with customers either over the phone or in person.
b. Complete and turn in call sheets weekly to your supervisor.
c. Coordinate office hours with sales staff. Assist walk-in customers and daily sales calls. Also, assist the sales department with machinery lot displays.
d. Perform initial sales calls on customers by visiting with them and introducing the products, service and people of Mid-State. During these conversations, determine customer’s equipment needs and assess the company’s ability to meet these needs.
e. Work to develop a long-term relationship with key customers, with the goal of obtaining repeat business and/or sales related referrals.
f. On all sold equipment, coordinate closely with the service department on anticipated delivery dates and the preparation time needed for new machinery.
g. Perform all required paperwork accurately on each sales transaction.
h. Assist customers with financing arrangements when appropriate. Review financing alternatives and help customers select the best option.
i. Assist in determining the recondition or trade-in value of used equipment and negotiate with customers about price when appropriate.
j. Assist customers in determining service warranty needs and in selling these programs when appropriate.
k. Upon successful closing of sales, complete all required purchase order information and place required information regarding sold equipment in the sales department books.
l. Follow-up with customer upon delivery of equipment.
m. Follow-up on all service needs of the customer, including problem-solving or special situations requiring salesman involvement.
n. Contact customers to resolve problems on past due accounts as required.
o. Remain current on equipment product knowledge so that customers are provided with correct information and to assist in soliciting successful product sales.
p. Remain current on all sales programs as made available.
q. Organize and attend sales meetings as required.
r. Assist and participate in open houses, clinics, shows and equipment events requested by management.
s. Assisting in getting equipment marketed and posted on the internet in a timely manner which includes quality descriptions and photos.
2. Communication and Coordination Activities
a. Maintain a positive, friendly atmosphere among company personnel so that a pleasant working environment exists. Work toward a smooth and efficient functioning of daily operations.
b. Other special projects as requested by management.
Job Type: Full-time
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Work Location: In person
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