Enterprise Operations Manager jobs in Georgia
Enterprise Operations Manager manages the daily activities of an enterprise IT operations unit and its equipment. Responsible for planning and achieving budgets, goals, and business objectives. Being an Enterprise Operations Manager implements and maintains enterprise-wide IT system tools and ensures scalability. Follows established operating policies to mitigate risk. Additionally, Enterprise Operations Manager typically responsible for one or more of the following responsibilities: information systems operations activities, computer operations, data entry, data control, operations support, or operating systems programming. Requires a bachelor's degree. Typically reports to a head of a unit/department. The Enterprise Operations Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. Extensive knowledge of department processes. To be an Enterprise Operations Manager typically requires 5 years experience in the related area as an individual contributor. 1 to 3 years supervisory experience may be required. (Copyright 2024 Salary.com)
Recently Added Enterprise Operations Manager jobs
Bose Enterprise Technology Global Operations Services Delivery Manager
- Bose Corporation, U.S.A
-
US, GA
FULL_TIME
- Job Description About Bose You know the moment. It's the first notes of that song you love, the intro to your favorite movie, or simply the sound of someone you love saying "hello". It's in these moments that sound matters most. At Bose, we believe sound is the most powerful force on earth. We've dedicated ourselves to improving it for nearly 60 years. And we're passionate down to our bones about making whatever you're listening to a little more magical. About the Role The Bose Enterprise Technology Global Operations Services Delivery Manager role is senior leadership position responsible for all levels of Vendor Performance Management for the strategic suppliers who provide managed IT Technology services to our customers. A strong technically savvy Operations leader that can manage external service providers and internal Bose central Operations teams. Owns and directs ITSM planning, strategy, and budget management across 20 global office locations. Collaborate with Bose business process owners and key decision makers across Global Business Operations, Human Resources, Workplace Services, and other functions to ensure delivery of a frictionless customer experience for every engagement. This role is responsible for leading large or multiple technology delivery and operations teams in the delivery of critical digital technology strategy, deployment, and operational support for a subset of the Bose global technology landscape. The manager will have multiple teams of Bose contractors in any of the geographies where Bose operates and will maintain a financial budget in support of the technology under their management. Specific Responsibilities: Key responsibilities include delivering an exceptional customer service experience for every customer engagement with a strong focus on first contact resolution, all levels of Service Level Management, Incident & Dispute Management, Contract Compliance & Deliverables, Contract Changes & Amendments, and Invoice Management for our 2 strategic Managed Services Partners. Has responsibility for program leadership and governance, chairing Weekly and Monthly Service Delivery Committee for proactive performance management. The Global Operations Service Delivery Manager is accountable for Operational Service Management Assurance, ensures receipt of deliverables and obligations as defined in the managed services agreement, initiates Change Requests for continuous improvement and Service Level Resets, validates and approves monthly SLA report, and validates accuracy of invoices (e.g. Performance credits) for the assigned program. About You Required Competencies: • Strong Customer Service management skills and the ability to develop, mentor, motivate, and evaluate Customer Operations Staff to provide high levels of service, professionalism, and efficiency. • Superior time and task management ability and judgement to accurately assess business priorities. • Expert knowledge of ITIL processes for incident, change and problem management. • Strong knowledge of the varying business units, how they interact with one another, and what systems are utilized. • Demonstrated broad technical knowledge and problem-solving abilities. • Exceptional listening, communication (written and spoken), data storytelling and presentation skills with an ability to gain buy-in, influence and build rapport with partners of diverse cultures and levels of expertise. • Change agent who excels at change management, is organized, detailed, and able to grasp and apply new concepts quickly and relay/implement within the team. • Accountability – embraces a strong drive for results, relentless pursuit of quality deliverables with a sense of urgency and attention to detail. • Complexity management in broad organizations with competing priorities. Experience Requirements: • 5 years in a senior leadership focusing on implementing and managing on ITIL best practices. • 10 years designing, managing, and / or continuously core IT Service Management processes (Incident, Problem, Change) • Experience using ITSM or Atlassian platforms to manage ITSM / Knowledge with strong operational experience. • Demonstrated ability to implement mature ITSM practices in a fast-paced transformational organization. • Experience conducting trend and root cause analysis and developing action plans, policies, and procedures to avoid future issues. • Management of global, multi-vendor IT projects. • Demonstrated ability to develop strong alliances with those outside of your immediate organization. • Excellent communication and interpersonal skills including the ability to work effectively with technical and non-technical staff. • Demonstrated success partnering with other business leaders to develop a vision and strategy for digital business technology. Education/Certification Requirements: • Bachelor’s degree in information technology, Computer Science, or related field. • ITIL and digital certification (Expert or Master preferred). • Continuous Learning: Demonstrated commitment to staying updated on emerging trends and technologies in vendor management. *Please note that this role is hybrid. Hybrid at Bose requires a minimum of three in-person days in your assigned office location. Our goal is to create an atmosphere where every candidate feels supported and empowered in the interviewing process. Diversity and inclusion are integral to our success, and we believe that providing reasonable accommodation is not only a legal obligation but also a fundamental aspect of our commitment to being an employer of choice. We recognize that individuals may have different needs and requirements based on their abilities, and we provide reasonable accommodations to ensure ideal conditions are met during the application process. If you believe you need a reasonable accommodation, please send a note to wellbeing@bose.com #LI-JW1 Bose is an equal opportunity employer that is committed to inclusion and diversity. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status, or any other legally protected characteristics. For additional information, please review: (1) the EEO is the Law Poster (http://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf); and (2) its Supplements (http://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm). Please note, the company's pay transparency is available at http://www.dol.gov/ofccp/pdf/EO13665_PrescribedNondiscriminationPostingLanguage_JRFQA508c.pdf. Bose is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the application or employment process, please send an e-mail to Wellbeing@bose.com and let us know the nature of your request and your contact information. Candidate Privacy Notice Candidate Terms & Conditions Cookie Notice We’re a company built on disruptive innovation—having the courage to challenge the status quo, an unwavering commitment to our customers, and the fundamental belief that anything is possible. We never settle; we have a passion for discovering better ways to help people enjoy the things they love. We need people like you, people with better solutions. If you join us, you’ll find the opportunity to do your best work and the freedom to enjoy it. Here, every employee has the opportunity to build their own success and contribute to ours. It’s an atmosphere of trust, collaboration, high expectations, and great reward.
- 30 Days Ago
Delivery Specialist / Account Manager
- S_Operations
-
Atlanta, GA
FULL_TIME
- Rent A Center Ready to do your best work? Interested in a minimum starting hourly rate of $16.50? Why should you apply in just a few clicks? Paid Time Off and Sundays Off -- We are Closed! Full-Time E...
- 12 Days Ago
US E - Consulting - Project Delivery Manager - SAP PP/QM (Production Planning/Quality Management) Consultant - Enterprise Performance - Enterprise Operations as a Service - TSP
- Deloitte US
-
Atlanta, GA
FULL_TIME
- Are you an experienced, passionate pioneer in technology who wants to work in a collaborative environment? As an experienced Project Delivery Manager - SAP PP/QM (Production Planning/Quality Managemen...
- 6 Days Ago
US E - Consulting - Project Delivery Manager II - SAP Supply Chain Functional Consultant - Enterprise Performance - Enterprise Operations as a Service - TSP
- Deloitte US
-
Atlanta, GA
FULL_TIME
- Are you an experienced, passionate pioneer in technology who wants to work in a collaborative environment? As an experienced Project Delivery Manager II - SAP Supply Chain Functional Consultant, you w...
- 7 Days Ago
Enterprise Product Operations Sr Analyst
- Cox Automotive
-
Lithia Springs, GA
FULL_TIME
- The Enterprise Product Operations Senior Analyst will be responsible for the execution of the strategies to enable Cox Automotive Product team members to deliver best-in-class products. This role incl...
- 1 Month Ago
Enterprise Operations Center Analyst II
- Wiverse
-
Atlanta, GA
CONTRACTOR,FULL_TIME
- Delivery 1st shift position 7AM - 5PM, rotating 4-day schedule Holiday & weekends included Candidate can be located in NY or ATL The Enterprise Operations Center (EOC) Analyst is responsible for deliv...
- 26 Days Ago
Enterprise Operations Manager jobs at Popular Companies
Transport Operations Manager
- Leidos Holdings Inc.
-
Norfolk, VA
- Description More About the Role: Leidos currently has an opening on the 'Service Management, Integration and Transport' ...
- 4/26/2024 12:00:00 AM
Operations Manager
- ULINE
-
Tacoma, WA
- Operations Manager Washington Branch Uline: Where hard work and hustle are valued and rewarded. Pay: From $96,000 to $16...
- 4/25/2024 12:00:00 AM
Operations Manager
- AmeriGas Propane, Inc.
-
Bealeton, VA
- When you work for AmeriGas, you become a part of something BIG! Founded in 1959, AmeriGas is the nation’s premiere propa...
- 4/25/2024 12:00:00 AM
Enterprise Operations Manager
- Canon Business Process Services
-
Philadelphia, PA
- Canon has a full time/permanent opportunity for an Enterprise Operations Manager supporting a national telecommunication...
- 4/24/2024 12:00:00 AM
General Manager/Operations Manager Needed!
- Signs & Services Company, Inc.
-
Orange, CA
- Job Description Job Description We are seeking a General Manager/Operations Manager to become an integral part of our te...
- 4/24/2024 12:00:00 AM
Enterprise Operations Manager
- Engility Corporation
-
Colorado Springs, CO
- SAIC is seeking an Enterprise Ops Manager. The successful candidate will lead all Enterprise Ops matters in support of t...
- 4/24/2024 12:00:00 AM
Operations Manager
- Epiq Systems, Inc.
-
Indianapolis, IN
- It's fun to work at a company where people truly believe in what they are doing! Job Description: Job Position: Enterpri...
- 4/23/2024 12:00:00 AM
Operations Manager
- BlueTriton Brands
-
McBee, SC
- BlueTriton is a leading provider of spring and purified water products - the name behind your favorite bottled water bra...
- 1/9/2024 12:00:00 AM
About Georgia
Georgia is a state in the Southeastern United States.Beginning from the Atlantic Ocean, the state's eastern border with South Carolina runs up the Savannah River, northwest to its origin at the confluence of the Tugaloo and Seneca Rivers. It then continues up the Tugaloo (originally Tugalo) and into the Chattooga River, its most significant tributary. These bounds were decided in the 1797 Treaty of Beaufort, and tested in the U.S. Supreme Court in the two Georgia v. South Carolina cases in 1923 and 1989.
The border then takes a sharp turn around the tip of Rabun County, at latitude 35°N, thou...
Source: Wikipedia (as of 04/17/2019). Read more from Wikipedia
Income Estimation for Enterprise Operations Manager jobs
$125,069 to $164,445
Most Popular Cities in Georgia for Enterprise Operations Manager Jobs
What does an Enterprise Operations Manager do?
Enterprise Operations Manager in Grand Forks, ND
This unique software offering creates a purpose-built operations management foundation that can extend across the business.
January 18, 2020
Enterprise Operations Manager in Lubbock, TX
Unleash SAP enterprise data and transactions to keep pace with your business innovations.
December 05, 2019
Enterprise Operations Manager in Portland, ME
The Mgr, IT Enterprise Operations is responsible for managing 1st line and 2nd line IT support teams in areas such as Service Desk, Identity and Access Management, and a range of specialized subject matter experts.
December 25, 2019