Enterprise Operations Manager manages the daily activities of an enterprise IT operations unit and its equipment. Responsible for planning and achieving budgets, goals, and business objectives. Being an Enterprise Operations Manager implements and maintains enterprise-wide IT system tools and ensures scalability. Follows established operating policies to mitigate risk. Additionally, Enterprise Operations Manager typically responsible for one or more of the following responsibilities: information systems operations activities, computer operations, data entry, data control, operations support, or operating systems programming. Requires a bachelor's degree. Typically reports to a head of a unit/department. The Enterprise Operations Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. Extensive knowledge of department processes. To be an Enterprise Operations Manager typically requires 5 years experience in the related area as an individual contributor. 1 to 3 years supervisory experience may be required. (Copyright 2024 Salary.com)
Nemours is seeking a Manager of Enterprise Communications (hybrid) to join our Nemours Children’s Health team in the Delaware Valley.
The Manager of Enterprise Internal Communications, Delaware Valley, is responsible for partnering with executive and senior leaders to develop and advance the Nemours Children’s Health strategy in the Delaware Valley. Our people, talent and culture are fundamental to achieving our bold strategy to redefine children’s health to improve the world in which every child lives. The manager will partner with our Human Resources team and other key departments to champion a culture characterized by high engagement while emphasizing well-being.
In partnership with the Director, the manager will lead the execution of multi-channel communication plans to align associates to our vision, priorities, and operating principles.
Duties include:
• Counseling executive and senior executives on internal communications strategies. Partnering with leaders on a regular cadence of associate communications.
• Leading in-person events such as Town Halls, Fireside Chats, and Rounding with Leaders, and supporting the development of manager messaging to enhance associate engagement.
• Serving as the strategic communications lead for Human Resources enterprise communications.
• Developing a roadmap for research communications.
• Collaborating with the Marketing Communications team to integrate the development of strategic marketing, communications, public relations, social media, and community engagement efforts across Nemours Children’s Health.
• Managing the Enterprise Communications Delaware Valley contractor.
Essential Functions:
1. Manage multiple, complex, deadline-driven, enterprise-wide Marketing Communications projects from strategic planning and creative development to production and delivery.
2. Serve as key advocate for Nemours associates in all communications and serve as liaison for the associate viewpoint between associates and senior/executive leaders.
3. Develop and maintain successful relationships with executive and senior leaders. Must be seen as a trusted partner with executive presence.
4. Excellent writing and editing skills for executive strategic communications including speechwriting (external audience too) as well as those to inform associates throughout the year.
5. Manage Town Hall agendas, presentations and Q&A for the Delaware Valley leadership team, and work with IT to ensure a seamless associate experience
6. Provide strategic direction to internal clients on using the most effective and efficient communications processes and technology, along with oversight of editorial content and process.
7. Contribute to editorial content of weekly enterprise-wide newsletter, local weekly newsletter, and landing page of intranet, ensuring accuracy and timeliness of information distributed.
8. Develop presentations, FAQ, manager talking points and messages to associates for key internal projects, processes/policies or initiatives.
9. Manage the content of brochures, pamphlets, new intranet pages for key internal initiatives.
10. Act as a liaison for department-wide projects supporting Delaware Valley when associates are the primary audience. Collaborate with external affairs, community engagement, physician liaison, and other key areas when applicable.
11. Serve in Incident Command as a PIO in DE and other critical Incident Command roles.
12. Technologically savvy with advanced knowledge of Microsoft Office programs: Word, Teams, PowerPoint and SharePoint. Knowledge of the employee app, FirstUp, a plus.
Requirements:
Bachelor’s Degree required
Looking for a seasoned professional with 10 years.