Enterprise Operations Director jobs in Pennsylvania

Enterprise Operations Director directs information systems operations and for software systems analysis and programming. Monitors accessibility of applications or services. Being an Enterprise Operations Director leads implementation and maintenance of enterprise-wide system tools and ensures scalability. Implements and maintains operating policies to mitigate risk. Additionally, Enterprise Operations Director may also be responsible for information center, database management, data security, telecommunications, or information systems training. Requires a bachelor's degree. Typically reports to top management. The Enterprise Operations Director manages a departmental sub-function within a broader departmental function. Creates functional strategies and specific objectives for the sub-function and develops budgets/policies/procedures to support the functional infrastructure. Deep knowledge of the managed sub-function and solid knowledge of the overall departmental function. To be an Enterprise Operations Director typically requires 5+ years of managerial experience. (Copyright 2024 Salary.com)

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Enterprise Operations Analyst
  • Tierpoint
  • Norristown, PA FULL_TIME
  • Overview

    At TierPoint, we are technologists, trendsetters, explorers, and creative minds who like to push the limits of imagination. We are seeking others who share our passion for technology, possess a never-ending curiosity to learn new things and work with cutting edge technology.  

     

    Our Enterprise Operations Support Analysts (EOC Support Analyst) provide real-time solutions to our enterprise clients around the clock. This is the perfect position to start your career and learn the ropes into the world of managed services technology. The opportunities for career advancement are right in front of you when you put your best foot forward.

     

    Successful TierPoint EOC candidates are effective team & client communicators utilizing a myriad of tech resources and tools. This position is a first point of contact for TierPoint clients. You are playing both defense and offense – ensuring future successes for all parties involved.  Truth be told, this position requires a major portion of the workday to be spent on client calls. You will openly communicate with fellow team members to investigate client managed service needs. It is a role for driven customer service- focused individuals that thrive in a fast-paced (like…lightning speed!) work environment. Our shifts don’t allow for much down time, but you won’t take work home with you. We have lots of fun too. Our great team and support system will help you learn and build your career. We laugh and joke, catch a sports game on the big TV monitor and we’re a family when it comes down to it.

     

    Our EOC Support Analysts join TierPoint with an established path to learn and grow within a very successful EOC team. Through every step of this career progression, you will be offered extensive training for your current role so you may develop into a seasoned Analyst, Specialist and Engineer.

     

    At TierPoint, we recognize the unique contributions that each team member brings to the table regardless of their role in the company. We all roll up our sleeves, keep our feet on the accelerator, and choose to see the positives and growth potential. Are you up for it?

     

    TierPoint is a national leader in providing Colocation and Managed Hybrid IT & Cloud solutions. We are in the right space at the right time making us a very exciting place to be.

    Responsibilities

    • Making Customer Service the number 1 priority when it comes to all communications and problem solving mainly via phone then chat and email
    • Being adaptable in an environment that changes quickly
    • Handle and communicate client requests, escalations, and issues to the EOC Team
    • Able to efficiently and accurately carry out multiple tasks in a fast-paced environment

    Qualifications

    • High School Diploma or equivalent
    • Strong and empathetic customer service mindset and attitude
    • Superior communication skills, both verbal and written
    • Enjoys team collaboration and forward thinking
    • Basic understanding of computer and IT functions
    • Eager to venture out and learn new technologies

     

  • 19 Days Ago

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Enterprise Strategy Consulting Director
  • Elevance Health
  • Indiana, PA FULL_TIME
  • Description Enterprise Strategy Consulting Director Location: This position will work a hybrid model (remote and office). The ideal candidate will live within 50 miles of one of our Elevance Health Pu...
  • Just Posted

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Director, Enterprise Change Management
  • Cenlar FSB
  • Morrisville, PA FULL_TIME
  • Start something good. Empower your career. Become an employee owner at Cenlar. Employee owners have made Cenlar the nation’s leading mortgage loan subservicer. Our unique culture is defined by our cor...
  • 3 Days Ago

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Director of Enterprise Data Strategy
  • NiSource
  • Canonsburg, PA FULL_TIME
  • Description Director of Enterprise Data Strategy Full Time Perm Way of Work: Hybrid - 2 days on premise Salary Range: $150,900 - $226,300, plus annual bonus and equity Location: Columbus, OH Relocatio...
  • 12 Days Ago

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Enterprise Solutions Delivery Director
  • Envestnet
  • Berwyn, PA FULL_TIME
  • Envestnet is seeking a passionate and talented Enterprise Solutions Delivery Director to join our Technology team. This position is expected to report to our Berwyn, PA or Raleigh, NC office. Envestne...
  • 15 Days Ago

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Director - Enterprise Architecture
  • Unisys Corporation
  • Philadelphia, PA FULL_TIME
  • We Believe in Better! We are a global information technology company that builds high-performance, security-centric solutions that can help change the world. Enhancing people's lives through secure, r...
  • 1 Month Ago

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Operations Director
  • Dynisco
  • Franklin, MA
  • Position Overview: The Director of Operations has overall responsibility for achieving Dynisco revenue and profitability...
  • 3/28/2024 12:00:00 AM

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Operations Director
  • Bemis Center For Contemporary Arts
  • Omaha, NE
  • Job Description Job Description THE OPPORTUNITY Bemis Center for Contemporary Arts seeks an experienced, detail-oriented...
  • 3/28/2024 12:00:00 AM

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Operations Director
  • Ildico Inc.
  • Beverly Hills, CA
  • Job Description Job Description Position Purpose: Our firm is looking for an experienced and motivated Operations Direct...
  • 3/27/2024 12:00:00 AM

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Operations Director
  • CESCAPHE EVENT GROUP
  • Philadelphia, PA
  • Job Details Level Management Job Location Cescaphe Limited - Philadelphia, PA Position Type Full Time Education Level 4 ...
  • 3/27/2024 12:00:00 AM

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Operations Director
  • Dynisco, Inc.
  • Franklin, MA
  • Position Overview: The Director of Operations has overall responsibility for achieving Dynisco revenue and profitability...
  • 3/25/2024 12:00:00 AM

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Operations Director
  • PeopleLift
  • Dorado, PR
  • Expand your horizons with one of the leading sales, marketing, and distribution companies in the food industry. With ove...
  • 3/25/2024 12:00:00 AM

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OPERATIONS DIRECTOR
  • Compass Group, North America
  • Valhalla, NY
  • Morrison Healthcare Salary: 80,000 - 95,000 / year based on experience Other Forms of Compensation: Flexible Paid Time O...
  • 3/25/2024 12:00:00 AM

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Operations Director
  • CSAT Solutions LP
  • Houston, TX
  • CSAT Solutions has always emphasized that outstanding people are the key to our success. We know that outstanding candid...
  • 3/24/2024 12:00:00 AM

Pennsylvania (/ˌpɛnsɪlˈveɪniə/ (listen) PEN-sil-VAY-nee-ə), officially the Commonwealth of Pennsylvania, is a state located in the northeastern and Mid-Atlantic regions of the United States. The Appalachian Mountains run through its middle. The Commonwealth is bordered by Delaware to the southeast, Maryland to the south, West Virginia to the southwest, Ohio to the west, Lake Erie and the Canadian province of Ontario to the northwest, New York to the north, and New Jersey to the east. Pennsylvania is the 33rd-largest state by area, and the 6th-most populous state according to the most recent of...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Enterprise Operations Director jobs
$190,922 to $263,800

Enterprise Operations Director in Brownsville, TX
The Enterprise Operations Center (EOC) Manager shall be responsible for managing a complex, 24x7x365 enterprise operations center including overseeing an operations team responsible for coordinating and tracking all Tier II incidents (across the enterprise) through resolution.
January 18, 2020
Enterprise Operations Director in High Point, NC
We work with many of the world's largest companies and government organizations to secure and keep their mission-critical operations running at peak performance; streamline and transform their data centers; enhance support to their end users and constituents; and modernize their enterprise applications.
January 30, 2020
Enterprise Operations Director in Portsmouth, NH
Young Enterprise is the UK’s leading charity that empowers young people to harness their personal and business skills.
February 04, 2020