Enterprise Infrastructure Manager jobs in Florida
Enterprise Infrastructure Manager manages and coordinates the information systems that will adequately support the organization's enterprise infrastructure. Monitors and manages all IT infrastructure projects to meet company and client needs. Being an Enterprise Infrastructure Manager determines current and future enterprise infrastructure needs, ensuring the scalability of infrastructure design to handle expected growth. Implements policies and procedures to maintain, enhance, and secure an organization's technology infrastructure. Additionally, Enterprise Infrastructure Manager is responsible for monitoring the systems to ensure the highest level of infrastructure performance. May assist in network interface planning, hardware resource availability, and the development of new applications. Requires a bachelor's degree. Typically reports to a director. The Enterprise Infrastructure Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be an Enterprise Infrastructure Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)
Recently Added Enterprise Infrastructure Manager jobs
- US Cybersecurity and Infrastructure Security...
-
Pensacola, FL
FULL_TIME
-
Duties
This is a shared job announcement across the Cybersecurity and Infrastructure Security Agency, with multiple participating divisions. Multiple positions may be filled from this announcement. These divisions include, but are not limited to:
- Cybersecurity Division (CSD)
- Emergency Communications Division (ECD)
- Infrastructure Security Division (ISD)
- Integrated Operations Division (IOD)
- National Risk Management Center (NRMC)
- Office of the Chief Information Officer (OCIO)
- Office of the Chief Operations Support Officer (OCOSO)
- Stakeholder Engagement Division (SED)
- Advise senior management on cost/benefit analysis of information security programs, policies, processes, systems, and elements.
- Implement higher-level security requirements such as those resulting from laws, regulations, or Presidential directives.
- Lead the overall budget, acquisitions, finance, and administrative management functions relative to the staff supervised.
- Plan, organize, and carry out program studies involving the planning, development, and implementation of major agency programs of national scope and impact.
- Directly manage information technology projects, develop methods to monitor and measure risk, compliance and assurance efforts.
- Serve as an expert consultant evaluation for functional teams, to assist them in anticipating, identifying, evaluating, mitigating and minimizing risks associated with IT systems vulnerabilities.
Requirements
Conditions of Employment
- You must be a U.S. citizen.
- Selective Service - Males born after 12/31/59 must be registered or exempt from Selective Service, see http://www.sss.gov/
- All Federal employees are required to participate in Direct Deposit/Electronic Funds Transfer for salary payments.
- DHS uses E-Verify, an Internet-based system, to confirm the eligibility of all newly hired employees to work in the United States. Learn more about E-Verify, including your rights and responsibilities.
- This position has been identified as a drug testing designated position (TDP) for purposes of the CISA's Drug-Free Workplace Program. All applicants tentatively selected for this position will be required to submit to a drug test to screen for illicit/illegal drug use prior to receiving a final offer of employment. A final offer of employment is contingent upon a negative drug test result. After appointment, you may be subject to periodic random drug testing.
- You must be able to obtain and maintain a security clearance suitable for Federal employment as determined by a background investigation. This may include a credit check, a review of financial issues, as well as certain criminal offenses and illegal use or possession of drugs. Since this announcement will be used to fill positions within multiple divisions across CISA, the type of investigation and security clearance level will be made in accordance with the specific position.
- Completion of an initial one-year probationary period may be required.
- Completion of a one-year supervisory probationary period may be required.
- This position may be designated as essential personnel. Essential personnel must be able to serve during continuity of operation events without regard to declarations of liberal leave or government closures due to weather, protests, and acts of terrorism or lack of funding. Failure to report for or remain in this position may result in disciplinary or adverse action in accordance with applicable laws, rules, and regulations (5 U.S.C. 7501-7533 and 5 CFR Part 752, as applicable).
- You are required to submit a Financial Disclosure Statement, OGE-450, (5CFR Part 2634, Subpart I USOGE, 6/08). Executive Branch Personnel Confidential Financial Disclosure Report upon entering the position, as well as annually.
Qualifications
To be considered minimally qualified for this position, you must demonstrate that you have the required experience for the respective grade level in which you are applying:
You must have IT-related experience demonstrating each of the four competencies listed below:AND- Attention to Detail - Is thorough when performing work and conscientious about attending to detail. Examples of IT-related experience demonstrating this competency include: leading others by setting the standards for the quality of work, even in the most difficult and/or high pressure circumstances; reviewing and editing work completed by others to ensure that the quality of work meets acceptable work standards;
- Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. Examples of IT-related experience demonstrating this competency include: using expertise and experience to address complex problems, questions, or complaints; anticipating customer needs and modify the team's work activities, processes, and practices to meet these needs; collaborating across team and outside of own team to organize planning sessions that elicit ideas for improving customer service and support;
- Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately. Examples of IT-related experience demonstrating this competency include: clearly explaining and defending complex ideas, appropriately adapting to each audience's level of knowledge; actively listening and clarifying points when presenting highly complex and controversial findings; using well-constructed, fact-based arguments to persuade stakeholders/officials to take action on suggestions for improvement;
- Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations. Examples of IT-related experience demonstrating this competency include: providing precedent setting solutions to unique problems not previously encountered; helping team make decisions which are complicated by the number and nature of existing policy, guidelines, and organizational goals; identifying the root causes of problems; developing systemic solutions to address them and prevent them from reoccurring.
SPECIALIZED EXPERIENCE: In addition to meeting the qualification requirement listed above, you must have at least one year of specialized experience at the next lower GS-grade level (or equivalent). Specialized experience is experience that has equipped you with the particular competencies/knowledge, skills, and abilities to successfully perform the duties of the position and is typically in or related to the work of the position to be filled. Such experience is typically gained in the IT field or through the performance of work where the primary concern is IT.
GS-15
You qualify for the GS-15 grade level if you have at least one (1) year of specialized experience at the GS-14 grade level (or equivalent) performing ALL of the following duties:- Overseeing employees conducting risk and vulnerability assessments of planned and installed information systems to identify vulnerabilities, risks, and protection needs; and
- Providing oversight to ensure program/project work is adhering to the larger strategic view developed by senior management, serving as the Point of Contact for elevating unexpected issues that may arise to senior leadership; and
- Directing cyber information sharing and publication program activities dealing with cybersecurity alerts, countermeasures, adversary tactic, techniques and procedures (TTPs) and various critical technical information; and
- Leading rigorous review of how cyber policies, principles, and practices are applied in the delivery of planning and management services; and
- Managing risk management programs and projects to include identifying resources, identifying strategies, and developing plans.
National Service Experience (i.e., volunteer experience): Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
All qualification requirements must be met by the closing date of this announcement.Education
There is no substitution of education for specialized experience at the GS-15 grade level.
Additional information
- Permanent Change of Duty Station (PCS) Expenses will not be paid.
- Other incentives may be authorized.
- If you receive a conditional offer of employment for this position, you will be required to complete an Optional Form 306, Declaration for Federal Employment, and to sign and certify the accuracy of all information in your application, prior to entry on duty. False statements on any part of the application may result in withdrawal of offer of employment, dismissal after beginning work, fine, or imprisonment.
- This position has been designated excluded from bargaining unit representation under the national security provision of 5 USC Section 7112(B)(6).
- The salary range indicated in this announcement reflects the minimum base pay up to maximum base pay. The salary will be adjusted to include the locality pay for the selected duty location. General Schedule (GS) locality pay tables for all areas may be found on the Office of Personnel Management (OPM) website at: Salaries & Wages.
- Under provisions of the Civil Service Reform Act, first time supervisors and/or managers will be required to serve a one-year probationary period. You may also be required to complete an appropriate supervisory training course within one year of assignment to this position.
Current or Former Political Appointees: The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee in the Executive Branch, you must disclose this information to the Human Resources Office.
Shared Certificate: When CISA completes their selections, the remaining list of qualified candidates may be shared with other DHS Component agencies who are hiring for similar positions. You will have an opportunity to opt-in if you would like your name, application materials, and assessment results shared to be considered for employment with other DHS Component agencies. There is no guarantee of further consideration, and you can continue to explore other job opportunity announcements.
Benefits
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Review our benefits
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How You Will Be Evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
Under the provisions of the Direct-Hire Authority, veterans' preference does not apply.
Your qualifications will be evaluated based on your application materials (e.g., resume, supporting documents) and the responses you provide on the application questionnaire.
If you are determined qualified, you may be referred to the hiring manager for consideration and may be called for an interview.
Candidates who are referred to hiring managers may receive an email notification with instructions to participate in a virtual interview. Failure to complete the interview may result in removal from further consideration.
Interagency/Career Transition Assistance Program (I/CTAP): If you have never worked for the federal government, you are not I/CTAP eligible. View information about I/CTAP eligibility on OPM's Career Transition Resources website. To be considered under I/CTAP, you must be rated eligible based on minimum qualifications for this position. In addition, you must submit the supporting documents listed under the required documents section of this job announcement.
To preview the application questionnaire, click here: https://apply.usastaffing.gov/ViewQuestionnaire/12295538Benefits
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Review our benefits
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
Required Documents
As a new or existing federal employee, you and your family may have access to a range of benefits. Your benefits depend on the type of position you have - whether you're a permanent, part-time, temporary or an intermittent employee. You may be eligible for the following benefits, however, check with your agency to make sure you're eligible under their policies.
The following documents are required and must be provided with your application. All application materials, including transcripts, must be in English.
1. RESUME: Your resume MUST show a detailed description of your job-related qualifications that includes beginning and ending dates with the month and year and hours worked per week (if less than 40) for each job title listed. If including Federal civilian service experience, provide your pay plan/band, series, and grade (e.g., GS-0201-09). Be clear and specific when describing your work history since human resources cannot make assumptions regarding your experience. Do NOT include photographs (or links to social media such as LinkedIn), inappropriate content, or other personal or sensitive information such as date of birth, social security number, gender, religious affiliation. Please view Resume & Application Tips.
2. COVER LETTER (OPTIONAL): Your cover letter will not be used to determine your qualifications but will be included with your resume if you are referred.
3. OTHER SUPPORTING DOCUMENTS (only submit if applicable):- CURRENT OR FORMER FEDERAL CIVILIAN EMPLOYEE: Submit a copy of your most recent SF-50, Notification of Personnel Action which shows the grade, step, tenure code "1" (Career) or "2" (Career-Conditional), and type of position occupied. Provide proof of permanent appointment if applying based on an Interchange Agreement. If applying for a higher grade, provide a SF-50 which shows the length of time you have been in your current/highest grade or promotion potential held (examples of appropriate SF-50s include appointment/conversion, with-in grade/range increases and promotion actions). NOTE: Pay adjustments and awards are NOT acceptable.
- VETERAN DOCUMENTATION: Submit a copy of your DD-214, Certificate of Release or Discharge from Active Duty (Member Copy 4 or equivalent).
- ACTIVE DUTY SERVICE MEMBERS: If applying based on eligibility under the Veterans Opportunity to Work (VOW) Act, you must submit certification from the Armed Forces that you will be discharged or released from active duty within 120 days from the date on the certification. This must indicate your dates of active service, rank/grade, expected character of service (i.e., honorable or general) and type of separation (i.e., separation or retirement). NOTE: The VOW Act provides tentative preference. If selected, a DD-214 must be provided prior to appointment.
- 10-POINT VETERANS' PREFERENCE: If claiming 10-point Veterans' Preference, you will need to submit a SF-15 and provide an official document from the Department of Veterans Affairs or from a branch of the Armed Forces certifying your overall compensable service-connected disability rating (NOTE: Your overall percentage must be clearly shown), and/or any other associated documentation based on your preference.
- INTERAGENCY/CAREER TRANSITION ASSISTANCE PROGRAM (I/CTAP): Submit a copy of the following:
- Reduction in Force (RIF) separation notice, notice of proposed removal for failure to relocate, notice of disability annuity termination, or certification from the National Guard Bureau or Military Department that you are eligible for disability retirement;
- SF-50 "Notification of Personnel Action", documenting your RIF separation, noting your position, grade level, and duty location, and/or Agency certification of inability to place you through reemployment priority list (RPL), etc.;
- Latest performance appraisal including your rating; AND
- Any documentation from your agency that shows your current promotion potential.
- CURRENT OR FORMER POLITICAL SCHEDULE A, SCHEDULE C, NON-CAREER SES OR PRESIDENTIAL APPOINTEE EMPLOYEE: Submit a copy of your applicable SF-50, along with a statement that provides the following information regarding your most recent political appointment:
- Position title;
- Type of appointment (Schedule A, Schedule C, Non-career SES, or Presidential Appointee);
- Agency; AND
- Beginning and ending dates of appointment.
How to Apply
Please read the entire announcement and all the instructions before you begin an application. To apply for this position, you must complete the initial online application, to include submission of the required documentation specified in the Required Documents section. A complete application package must be received by 11:59 PM EST on 02/07/2024 to receive consideration.
PLEASE NOTE: If your materials are not received by the closing date, your application will be evaluated solely on the information available, and you may not receive full consideration or may not be considered eligible.
The application process is as follows:- To begin the application process, click the Apply Online button.
- Answer the questions presented in the application and attach all necessary supporting documentation.
- Click the Submit Application button prior to 11:59PM (ET) on 02/07/2024.
You may update your application documents and some questions related to your personal information at any time during the announcement open period. However, you will not be able to make changes to questions related to assessing the minimum qualifications and competencies (knowledge, skills, abilities and other characteristics) mentioned in the "How You Will Be Evaluated" section above. To make an allowed update to your application, return to your USAJOBS account (https://usajobs.gov). There you will find a record of your application, the application status, and an option to Edit my application. This option will no longer be available once the announcement has closed.
To verify the status of your application both during and after the announcement open period, log into your USAJOBS account at https://usajobs.gov. On the Home page, scroll down and locate your job application. Once the job has been located, click the "Track this application" link on the right under the application date. The page will refresh to display the Agency's Application Information page where you can scroll down and review any notifications the agency has sent you. The Application Status will appear along with the date your application was last updated. For information on what each Application Status means, visit: http://www.usajobs.gov/Help/how-to/application/status/.Agency contact information
Kimberley Valentine
Phone
202-765-9823
Email
kimberley.valentine@cisa.dhs.gov
Address
Cybersecurity and Infrastructure Security Agency
1616 N. Fort Myer Dr.
CISA-FMD Stop 0380
Arlington, VA 20598-0380
USNext steps
Since this position is being announced under Direct Hire Authority, the hiring agency has the flexibility to review any or all eligible applicants. Applicants who are tentatively eligible for this position based on their self-rating of their qualifications will be placed on a ranking list for further consideration. Once the agency has reviewed applications, a select number of applications will be reviewed to ensure minimum qualifications are met as stated in the job announcement. If you are selected, we will conduct a suitability/security background investigation.
Any offers of employment made pursuant to this announcement will be consistent with all applicable authorities, including Presidential Memoranda, Executive Orders, interpretive U.S. Office of Management and Budget (OMB) and U.S. Office of Personnel Management (OPM) guidance, and Office of Management and Budget plans and policies concerning hiring. These authorities are subject to change.
Notice to Applicants - The Cybersecurity and Infrastructure Security Agency (CISA) is subject to the provisions of the Fair Chance to Compete for Jobs Act of 2019. Unless excluded by law, all CISA hiring officials and agency representatives are statutorily prohibited from asking applicants to disclose their criminal history record information prior to receiving a conditional offer of employment. Applicants may submit a complaint, or any other information, to the CISA Office of the Chief Human Capital Officer Human Capital Policy and Programs Subdivision at email cisa.ochco.hcp@cisa.dhs.gov within 30 calendar days of the date of the alleged non-compliance by a CISA hiring manager or agency representative.
Thank you for your interest in the Department of Homeland Security, Cybersecurity and Infrastructure Security Agency!Fair and Transparent
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
- Equal Employment Opportunity (EEO) Policy
- Reasonable accommodation policy
- Financial suitability
- Selective Service
- New employee probationary period
- Signature and false statements
- Privacy Act
- Social security number request
Required Documents
The following documents are required and must be provided with your application. All application materials, including transcripts, must be in English.
1. RESUME: Your resume MUST show a detailed description of your job-related qualifications that includes beginning and ending dates with the month and year and hours worked per week (if less than 40) for each job title listed. If including Federal civilian service experience, provide your pay plan/band, series, and grade (e.g., GS-0201-09). Be clear and specific when describing your work history since human resources cannot make assumptions regarding your experience. Do NOT include photographs (or links to social media such as LinkedIn), inappropriate content, or other personal or sensitive information such as date of birth, social security number, gender, religious affiliation. Please view Resume & Application Tips.
2. COVER LETTER (OPTIONAL): Your cover letter will not be used to determine your qualifications but will be included with your resume if you are referred.
3. OTHER SUPPORTING DOCUMENTS (only submit if applicable):- CURRENT OR FORMER FEDERAL CIVILIAN EMPLOYEE: Submit a copy of your most recent SF-50, Notification of Personnel Action which shows the grade, step, tenure code "1" (Career) or "2" (Career-Conditional), and type of position occupied. Provide proof of permanent appointment if applying based on an Interchange Agreement. If applying for a higher grade, provide a SF-50 which shows the length of time you have been in your current/highest grade or promotion potential held (examples of appropriate SF-50s include appointment/conversion, with-in grade/range increases and promotion actions). NOTE: Pay adjustments and awards are NOT acceptable.
- VETERAN DOCUMENTATION: Submit a copy of your DD-214, Certificate of Release or Discharge from Active Duty (Member Copy 4 or equivalent).
- ACTIVE DUTY SERVICE MEMBERS: If applying based on eligibility under the Veterans Opportunity to Work (VOW) Act, you must submit certification from the Armed Forces that you will be discharged or released from active duty within 120 days from the date on the certification. This must indicate your dates of active service, rank/grade, expected character of service (i.e., honorable or general) and type of separation (i.e., separation or retirement). NOTE: The VOW Act provides tentative preference. If selected, a DD-214 must be provided prior to appointment.
- 10-POINT VETERANS' PREFERENCE: If claiming 10-point Veterans' Preference, you will need to submit a SF-15 and provide an official document from the Department of Veterans Affairs or from a branch of the Armed Forces certifying your overall compensable service-connected disability rating (NOTE: Your overall percentage must be clearly shown), and/or any other associated documentation based on your preference.
- INTERAGENCY/CAREER TRANSITION ASSISTANCE PROGRAM (I/CTAP): Submit a copy of the following:
- Reduction in Force (RIF) separation notice, notice of proposed removal for failure to relocate, notice of disability annuity termination, or certification from the National Guard Bureau or Military Department that you are eligible for disability retirement;
- SF-50 "Notification of Personnel Action", documenting your RIF separation, noting your position, grade level, and duty location, and/or Agency certification of inability to place you through reemployment priority list (RPL), etc.;
- Latest performance appraisal including your rating; AND
- Any documentation from your agency that shows your current promotion potential.
- CURRENT OR FORMER POLITICAL SCHEDULE A, SCHEDULE C, NON-CAREER SES OR PRESIDENTIAL APPOINTEE EMPLOYEE: Submit a copy of your applicable SF-50, along with a statement that provides the following information regarding your most recent political appointment:
- Position title;
- Type of appointment (Schedule A, Schedule C, Non-career SES, or Presidential Appointee);
- Agency; AND
- Beginning and ending dates of appointment.
HelpThis job is open to
The public
U.S. Citizens, Nationals or those who owe allegiance to the U.S.
Career transition (CTAP, ICTAP, RPL)
Federal employees who meet the definition of a "surplus" or "displaced" employee.
Clarification from the agency
All U.S. Citizens
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