Enterprise Infrastructure Manager manages and coordinates the information systems that will adequately support the organization's enterprise infrastructure. Monitors and manages all IT infrastructure projects to meet company and client needs. Being an Enterprise Infrastructure Manager determines current and future enterprise infrastructure needs, ensuring the scalability of infrastructure design to handle expected growth. Implements policies and procedures to maintain, enhance, and secure an organization's technology infrastructure. Additionally, Enterprise Infrastructure Manager is responsible for monitoring the systems to ensure the highest level of infrastructure performance. May assist in network interface planning, hardware resource availability, and the development of new applications. Requires a bachelor's degree. Typically reports to a director. The Enterprise Infrastructure Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be an Enterprise Infrastructure Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)
Your Career. Our Company. Together, We Grow.
At Southern Illinois Healthcare (SIH), we realize that in order to provide our surrounding communities with excellent care, we must begin by providing our employees with that same care and appreciation. We offer rich opportunities to develop and grow professionally, an environment of excellence in patient care, and the awareness that everything we accomplish is a direct outgrowth of the superb efforts and dedication of our employees.
As a non-profit system of almost 4000 employees, we have won national acclaim for our cancer, cardiac, stroke, bariatric, breast imaging, and rehabilitation services.
$89,518.00/tr minimum - $134,277.00/yr maximum (range increases based on education, experience and certifications)
Position SummaryResponsible for effective and efficient management of the infrastructure support section of ITS staffed by engineers.o Support areas include servers, Disaster Recovery / Business Continuity, networking, telecommunication systems and Epic technical support roles.This position reports to the Senior Director of Enterprise Applications.
Job RolesSafetyo Manages processes effectively in regard to employee safety.Record Keepingo Maintains all required records, reports, statistics, logs, files and other documents as required, including but not limited to payroll, schedules and status changes.Department Managemento Maintains 24 hour accountability for department, making independent decisions to implement strategies and programs.o Delegates authority and accountability to staff to ensure optimal outcomes and staff engagement.o Evaluates effectiveness of unit/department based programs and processes to ensure optimal outcomes.Process Improvemento Promotes a culture of process improvement by establishingimprovement goals.o Actively participates on system-wide or hospital-based teams.Staffingo Manages the unit/department effectively in regards to staffing and staff supervision.Role Specific Responsibilitieso Oversees primary IT Infrastructure Team support activities which consist of installation, troubleshooting, repair and system administration of components including servers, networking and telecommunicationsystems.o Works with staff to develop strategic plans for infrastructure components, which include operating systems, telecommunication systems hardware and integration of SIH information systems and networks.o Assists with development of annual IT budget and tracking of expenditures.o Monitors and assists staff compliance with departmental protocols and expectation for completion of daily work tasks, management and documentation of work activities and use of service management tools.o Collaborates with other ITS leaders to make sure systems and solutions are implemented in alignment with the needs and requirements of the department and SIH.o Accountable for Disaster Recovery / Business Continuity and a focus on High Availability for key Healthcare IT Services
EducationBS or BA degree in Computer Science, Information Technology, Management Information Systems, Electrical Engineering.
Licenses and CertificationRelevant technology, operations or leadership skills, certifications or verifiable competency.
Experience and SkillsTechnical Experience: 5 years Supervision Experience: 3 years
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