Enterprise Infrastructure Director jobs in Chattanooga, TN

Enterprise Infrastructure Director manages and coordinates the information systems that will adequately support the organization's enterprise infrastructure. Monitors and manages all IT infrastructure projects to meet company and client needs. Being an Enterprise Infrastructure Director determines current and future enterprise infrastructure needs, ensuring the scalability of infrastructure design to handle expected growth. Implements policies and procedures to maintain, enhance, and secure an organization's technology infrastructure. Additionally, Enterprise Infrastructure Director is responsible for monitoring the systems to ensure the highest level of infrastructure performance. May assist in network interface planning, hardware resource availability, and the development of new applications. Requires a bachelor's degree. Typically reports to a director. The Enterprise Infrastructure Director typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. To be an Enterprise Infrastructure Director typically requires 3+ years of managerial experience. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. (Copyright 2024 Salary.com)

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Director, Fleet Customer Support
  • Transport Enterprise Leasing
  • Chattanooga, TN FULL_TIME
  • Director, Fleet Customer Support
     
    The Director of Fleet Customer Support ensures that TEL fleet customers enjoy a “best-in-class” experience when operating their equipment.  Creating an environment that exemplifies the TEL Vision and Values of being “a dynamic incubator of next generation transportation entrepreneurs”.  This includes cultivating meaningful partnerships with key dealer network partners, national account programs, and OEM service providers.  
     
    Responsibilities
    • Periodic review of TEL contracts to insure both TEL and client interests are protected and in compliance.
    • Monitor PM due reports and communicate to fleet operators any deficiencies or default of contract.
    • Manage the payment deferment/upgrade process thru close interaction with coordinators, operators, lease sales, and accounting.
    • Work closely with OEM service reps to expedite critical down cases, manage costs, warranty, and policy
    • Coach & counsel coordinators on best maintenance practices for routine and emergency situations.
    • Closely monitor operator escrow accounts for proper balances and use of funds.
    • Monitor breakdown case volumes/frequency/duration and adjust staffing accordingly.
    • Manage the department P&L statement through proper revenue recognition, cost controls and margin attainment.
    • Support the Fleet Leasing sales organization in vetting, on-boarding, and growing the Fleet Support program.
    • Maintain a support network for each OEM that can be leveraged to expedite and mitigate costs of down equipment.
    • Analyze data collected related to repair frequency and dwell time to support future equipment decisions.
    • Participate in a quarterly business review with each OEM to review frequency, dwell time, parts pricing, and on-going issue resolution.
    • Ongoing support and education of TEL Maintenance coordinators and Lease Advisors as it relates to proper maintenance of leased equipment.
    • Provide support and guidance as primary POC for cases that need escalated from the lease maintenance group.
    • Meeting divisional performance requirements as set by the executive team
    • Develop and maintain strong relationships with company management and cross-functional teams
    • Develop contingency plans to deal with critical situations and emergencies.
    • Perform other special projects as required.
    Requirements
    • BA, BS, or Technical Degree and equivalent combination of education and experience
    • 10 years in commercial truck fleet maintenance and/or purchasing
    • Strong understanding of commercial truck repair process
    • Strong experience with commercial truck dealer network
    • Deep understanding of commercial truck warranty / policy / goodwill process
    • Strong communication, negotiation, and presentation skills.
    • Proven ability to build productive business relationships and achieve consensus-based outcomes.
    • Proven ability to work under pressure while producing accurate output.
    • Proven ability to effectively manage and prioritize multiple activities and competing deadlines.
    • Proven ability to work cross-functionally at all levels.
    • Demonstrated ability to build successful internal and external business relationships.
    • Strong professional presence along with excellent written and verbal English communication skills; additional languages a plus.
    • To be effective, the position requires high energy, excellent analytical skills, strong work ethic, good communication, writing, organization, and system (SalesForce, Excel and Power Point) skills. The ideal candidate will have the following attributes:
    • Strong sales and project management skills; ability to lead projects and influence others to obtain buy-in.
    • Ability to work and communicate well with others
    • Strong internal and external customer service skills
    • Excellent organizational and interpersonal skills
    • Working knowledge of Microsoft Office products.
    • Be a forward thinker and suggest process improvements
    • Effectively manage multiple tasks simultaneously
    • Team oriented and able to take direction and effectively manage with minimal supervision.
     
    Benefits:
    • 100% employer paid medical and dental (single and family coverage) premiums through BlueCross BlueShield of TN.
    • HSA with $800 annual employer contribution
    • Voluntary Life, Short- and Long-Term Disability
    • 8-week paid family leave
    • PTO
    • 11 Holidays (including birthday & floating holiday)
    • Paid day off on Veterans Day for Veterans
    • 401(k) with up to 4% employer match
    • Profit Sharing (some exclusions apply)
    • Retirement Pay Program
    • Years of Service Cash Incentive 
    • Smart Dollar financial wellness program
     

  • 3 Days Ago

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Dump Truck Driver - CDL
  • Global Infrastructure
  • Chattanooga, TN FULL_TIME
  • Dump truck driver who can perform job duties in a safe and professional manner. Position Requirements Class A or B CDL with experience in dump truck operation Must be able to perform additional duties...
  • 23 Days Ago

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Industrial Painter
  • Avail Infrastructure Solutions
  • Chattanooga, TN FULL_TIME
  • Avail Enclosure Systems is looking for an experienced Industrial Painter for the Chattanooga facility.JOB SUMMARY: Prepare and paint custom-ordered and custom-manufactured metal buildings according to...
  • 18 Days Ago

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Welder - Fabricator
  • Avail Infrastructure Solutions
  • Chattanooga, TN FULL_TIME
  • ABOUT USFrom the harshest locations to the most unique operating environments, our custom-engineered enclosure systems are a cost-effective, plug and play solution that protects critical infrastructur...
  • 19 Days Ago

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Production Worker
  • Avail Infrastructure Solutions
  • Chattanooga, TN FULL_TIME
  • Avail Enclosure Systems– Chattanooga, TNAbout usAVAIL Infrastructure Solutions Provides highly engineered technologies, application-critical equipment, and specialized services in the electrical and w...
  • Just Posted

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Cost Estimator
  • Avail Infrastructure Solutions
  • Chattanooga, TN FULL_TIME
  • ABOUT USFrom the harshest locations to the most unique operating environments, our custom-engineered enclosure systems are a cost-effective, plug and play solution that protects critical infrastructur...
  • Just Posted

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0 Enterprise Infrastructure Director jobs found in Chattanooga, TN area

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Project Manager - Water Business -Chattanooga, TN
  • Black & Veatch
  • Chattanooga, TN
  • **Project Manager - Water Business -Chattanooga, TN** Date: Apr 2, 2024 Location: Chattanooga, TN, US Company: Black & V...
  • 4/25/2024 12:00:00 AM

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Director of Land Development
  • Rp Communities
  • Chattanooga, TN
  • As one of Chattanooga's premier home builders, RP Communities is on a mission to redefine happy living through quality c...
  • 4/25/2024 12:00:00 AM

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Director of Financial Planning and Analysis
  • Firecrown
  • Chattanooga, TN
  • Firecrown is a dynamic and rapidly growing company that specializes in acquiring and managing the world's leading lifest...
  • 4/24/2024 12:00:00 AM

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Director of Land Development
  • RP Communities
  • Chattanooga, TN
  • As one of Chattanooga's premier home builders, RP Communities is on a mission to redefine happy living through quality c...
  • 4/23/2024 12:00:00 AM

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Program Consultant, Health Care
  • American Heart Association
  • Chattanooga, TN
  • Program Consultant, Health Care Chattanooga , Tennessee Location Flexible within NC, FL, AL, TN 2024-13147 OverviewAs we...
  • 4/23/2024 12:00:00 AM

According to the United States Census Bureau, the city has a total area of 144.6 square miles (374.4 km2), of which 137.1 square miles (355.2 km2) are land and 7.4 square miles (19.2 km2), or 5.12%, are water. The most prominent natural features in and around Chattanooga are the Tennessee River and the surrounding mountains. The city is nestled between the southwestern Ridge-and-valley Appalachians and the foot of Walden's Ridge; the river separates the ridge from the western side of downtown. Several miles east, the city is bisected by Missionary Ridge. The Tennessee River is impounded by th...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Enterprise Infrastructure Director jobs
$176,238 to $236,875
Chattanooga, Tennessee area prices
were up 1.3% from a year ago

Enterprise Infrastructure Director in Saint Louis, MO
This position will be part of the technical management team and will work closely with the Director Infrastructure and Operations to determine future needs, and plan projects that help to achieve the goals of BMC.
December 01, 2019
Enterprise Infrastructure Director in Monroe, LA
The providers benefit from economies of scale, which in turn enables them to lower individual usage costs and centralize infrastructure costs.
February 07, 2020
Enterprise Infrastructure Director in Cedar Rapids, IA
EIP is currently seeking a Project/Program Manager to lead medium to large scale multidisciplinary projects and programs involving the implementation of core infrastructure offered by Enterprise Infrastructure (EI).
January 01, 2020