Enrollment & Billing Manager manages staff responsible for enrollment and billing operations for an insurance company. Ensures that information is processed accurately and appropriately. Being an Enrollment & Billing Manager trains staff on organizational policies and ensures policies are followed at all times. Provides guidance to junior staff on more complex enrollment or billing issues. Additionally, Enrollment & Billing Manager typically requires a bachelor's degree. Typically reports to the head of a unit/department. The Enrollment & Billing Manager typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. To be an Enrollment & Billing Manager typically requires 3+ years of managerial experience. (Copyright 2024 Salary.com)
Dartphone offers subsidized phone and internet service for low income households through the Lifeline & ACP programs. We are hiring a supervisor to grow the business in the Ardmore area by helping build the team, connect with community partners and organize events to distribute phones to those who qualify.
This is a part time position around 25-30 hours per week.
Primary Responsibilities:
-Help build our team by assisting in the hiring and training of field associates in town and all surrounding communities within 1-1.5 hours
-Educate and enroll qualifying customers in the Lifeline & ACP programs at mobile tent events, providing FREE phone and internet service to low income households
-Partner with local businesses/organizations to set up tent events and locations across town to process enrollments
-Build relationships with community partners, such as food pantries, Section 8 housing and similar organizations
-Distribute marketing materials
-Distribute inventory to associates in the area as needed
-Secret shop associates to ensure compliance with rules
- Phone troubleshooting as needed
- General customer service skills
Requirements:
- Must be at least 18 years old.
- Must have reliable transporation.
- At least 1 year Customer Service experience.
- Ability to communicate with individuals of various backgrounds.
- Strong communication skills
- High school degree or equivalent
- Must be able to pass a background check
Please email your resume and we will contact you for an interview.
*If you have any questions, please contact (405)-533-5222!
Job Type: Part-time
Pay: From $16.00 per hour
Shift:
Weekly day range:
Work Location: On the road
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