Enrollment & Billing Manager manages staff responsible for enrollment and billing operations for an insurance company. Ensures that information is processed accurately and appropriately. Being an Enrollment & Billing Manager trains staff on organizational policies and ensures policies are followed at all times. Provides guidance to junior staff on more complex enrollment or billing issues. Additionally, Enrollment & Billing Manager typically requires a bachelor's degree. Typically reports to the head of a unit/department. The Enrollment & Billing Manager typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. To be an Enrollment & Billing Manager typically requires 3+ years of managerial experience. (Copyright 2024 Salary.com)
Stoel Rives LLP has an immediate opening for a Billing & Collections Manager located in any of our offices. This position manages client billing, collections, cash receipts and trust functions. Provides related support to the CFO and timekeepers. The Billing & Collections Manager is responsible for designing, implementing, and enforcing policies and procedures, as well as streamlining effective billing, collection, and accounts receivable processes across multiple markets. This position reports to the CFO.
ESSENTIAL FUNCTIONS/RESPONSIBILITIES
Plan and implement quality assurance for all processes. Oversee the hiring and supervision of personnel, which includes work allocation, training, problem resolution, and personnel development. Evaluate performance and make recommendations regarding team structure and personnel actions, including termination; motivate employees to achieve peak productivity and performance.
1. Billing
Responsible for all client accounting including billing, e-billing, complex invoicing practices, and responding to billing and reporting inquiries. Manage and coordinate the process involved with pre-bill review, production, and submission of invoices to clients for payment. Must meet deadlines while producing a consistently accurate work product. Oversee and streamline billing and e-billing processes. Produce complex reports and accruals to clients and partners as requested. Oversee month-end closing of the billing group information. Coordinate with the Finance Department month-end close.
2. New Business Intake
Ensure that billing arrangements, rates, task codes, budgets, and other client accounting information captured during intake are accurately transferred to the Accounting System and updated as needed.
3. Accounts Receivable, Collections, Trust Management
Oversee management of the day-to-day operations of the Accounts Receivable Department ensuring adherence to policies and procedures including ensuring compliance with various states’ client trust accounting requirements. Assists and supports Credit Managers with collection efforts.
4. Communication/Teamwork
Must communicate well with others regarding the status of projects, questions, deadlines, etc. Works effectively as part of the Accounting Department team, including providing overflow assistance when possible. Must respond quickly to requests of others.
Other duties as assigned.
ESSENTIAL CAPABILITIES
Must possess the following capabilities: Strong leadership skills with an ability to motivate direct reports, technical knowledge, and keyboard skills, attention to detail, ability to learn quickly, oral communication, written communication, high work standards, customer service orientation, initiative, integrity, work independently and as a team player, planning and organization, judgment, follow-up, strong interpersonal skills, ability to encounter rapid changes, work at a fast pace, work on a variety of projects, prioritize workload, and meet deadlines.
Physical/Mental Capabilities
Must be able to read and comprehend handwritten and typed notes or instructions, proofread typed documents, record, and deliver phone and electronic messages, type on a keyboard and 10-key and use office equipment, sit for extended periods of time during a 7.5-hour workday, carry light files a short distance, and work under pressure to meet deadlines.
EDUCATION & EXPERIENCE
College degree preferred, preferably in accounting or business administration. At least 5-7 years of progressively responsible billing and collection experience including 3 years of management experience. Experience using IBM-compatible PCs, proficient using Excel and experience with automated accounting systems. Experience with Aderant financial system a plus.
NORMAL WORK HOURS
This position is exempt and is not eligible for overtime compensation. Regular office hours are 8:30 a.m. to 5 p.m., Monday through Friday. Incumbent is expected to work the hours necessary to fulfill the position responsibilities. Monthly travel to the Boise office will be required unless incumbent is located there.
How You Will Live Life Well at Stoel Rives: Compensation, Benefits and More!
The pay range for this position is $83,000 to $139,000; however, the base compensation presented to a candidate may vary based on overall skills and experience. The salary range may vary based on market location.
In addition to base compensation, Stoel Rives has a total rewards program that includes an annual discretionary bonus and rich benefits offerings. For example, our benefits offerings include paid family and medical leave, competitive PTO, and remote work options. We offer competitive and robust medical, dental, vision, life, long-term disability, AD&D, EAP, FSA as well as Voluntary Life, ADD and LTC options. We also provide a generous firm-contributed health savings account, a pre-tax transportation/parking plan including an employer monthly subsidy of $100 for individuals who work 3 days/week in the office, and an annual contribution into the employee’s retirement plan.
About Stoel Rives LLP: Stoel Rives is a leading U.S. corporate and litigation law form. One of the largest national firms focused on energy, natural resources, environmental and climate change, Stoel Rives also serves the agribusiness, food and beverage, health care, life sciences, and technology industries. With more than 350 attorneys operating out of 10 offices in seven states and the District of Columbia, Stoel Rives is a leader in regulatory and compliance matters, business, labor, and employment law, intellectual property, land use, real estate development and construction law. For more information, follow us @stoelrives.
Stoel Rives is an Equal Opportunity Employer.
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