Enrollment & Billing Director oversees one or more departments responsible for enrollment and billing operations for an insurance company. Ensures information accuracy and customer satisfaction. Being an Enrollment & Billing Director establishes and implements organizational policies. May offer guidance on appropriate handling of complex or high-value accounts. Additionally, Enrollment & Billing Director typically requires a bachelor's degree. Typically reports to top management. The Enrollment & Billing Director manages a departmental sub-function within a broader departmental function. Creates functional strategies and specific objectives for the sub-function and develops budgets/policies/procedures to support the functional infrastructure. Deep knowledge of the managed sub-function and solid knowledge of the overall departmental function. To be an Enrollment & Billing Director typically requires 5+ years of managerial experience. (Copyright 2024 Salary.com)
Dartphone offers subsidized phone and internet service for low income households through the Lifeline & ACP programs. We are hiring a supervisor to grow the business in the Ardmore area by helping build the team, connect with community partners and organize events to distribute phones to those who qualify.
This is a part time position around 25-30 hours per week.
Primary Responsibilities:
-Help build our team by assisting in the hiring and training of field associates in town and all surrounding communities within 1-1.5 hours
-Educate and enroll qualifying customers in the Lifeline & ACP programs at mobile tent events, providing FREE phone and internet service to low income households
-Partner with local businesses/organizations to set up tent events and locations across town to process enrollments
-Build relationships with community partners, such as food pantries, Section 8 housing and similar organizations
-Distribute marketing materials
-Distribute inventory to associates in the area as needed
-Secret shop associates to ensure compliance with rules
- Phone troubleshooting as needed
- General customer service skills
Requirements:
- Must be at least 18 years old.
- Must have reliable transporation.
- At least 1 year Customer Service experience.
- Ability to communicate with individuals of various backgrounds.
- Strong communication skills
- High school degree or equivalent
- Must be able to pass a background check
Please email your resume and we will contact you for an interview.
*If you have any questions, please contact (405)-533-5222!
Job Type: Part-time
Pay: From $16.00 per hour
Shift:
Weekly day range:
Work Location: On the road
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