Engineer assists in design, development, implementation, and analysis of technical products and systems. Performs simple and routine engineering design tasks with standard techniques. Being an Engineer assists more senior engineers in the preparation of plans, designs, computation methods and reports. Requires a bachelor's degree of engineering. Additionally, Engineer typically reports to a supervisor or manager. The Engineer works on projects/matters of limited complexity in a support role. Work is closely managed. To be an Engineer typically requires 0-2 years of related experience. (Copyright 2024 Salary.com)
SUMMARY
The Engineer is expected to perform highly skilled maintenance and repair for the property, including but not limited to HVAC, electrical, and plumbing tasks.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Guest Service
Maintains guest service as the driving philosophy of the operation
Personally demonstrates a commitment to guest service in responding promptly to guests’ needs
Committed to making every guest is satisfied
Meets or exceeds guest satisfaction measures
Ensures hotel standards and services contribute to the delivery of consistent guest service
Implements and practices guest service initiatives and performs to Gulph Creek Hotel Standards
Engineer Duties
Perform maintenance and repair work on the interior and exterior of buildings, hotel rooms and contents, laundry and kitchen/refrigeration equipment, lighting, heating/air conditioning ventilation, and water treatment systems.
Perform preventive maintenance as outlined in the Preventative Maintenance Program.
Follow procedures that ensure the security of inventory.
Report emergencies or threats to the security of guests, employees or hotel assets.
Report any hazardous situations, malfunctioning to external signs or unlit areas.
Install, adjust, modify and repair building systems and assess the conditions of all effective operations.
Replace parts/supplied and authorize the purchase of new parts and supplies.
Test safety systems, e.g. emergency lighting and record keeping and assist with periodic inspection of all safety systems.
Ensure that room maintenance requests are handled in a prompt and courteous manner.
Follow up on all alarms immediately to determine the exact location and cause. Determine emergency status and repair projects.
Assist the engineering staff in adhering to Loss Prevention guidelines.
Perform inspections on a regular basis of working orders and checks adjusts repairs and monitor the building system.
Comply at all times with Gulph Creek standards and regulations to encourage safe and efficient hotel operations.
Approach all encounters with guests and employees in a friendly, service-oriented manner.
Maintain regular attendance in compliance with Gulph Creek Standards, as required by scheduling, which will vary according to the needs of the hotel.
Maintain high standards of personal appearance and grooming, which include wearing the proper uniform and nametag when working.
Other duties as required
Ensuring that the rooms and property are maintained in the best possible condition, with the least inconvenience to guests.
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION and/or EXPERIENCE
2 years experience in general building maintenance and/or construction, or an equivalent combination of education and experience.
Advanced vocational training a plus.
Professional certification and license if required by law.
May be required to work nights, weekends, and/or holidays.
Must have good communication and customer service skills.
High School diploma or equivalent required.
LANGUAGE AND MATHEMATICAL SKILLS
Ability to read and speak English/Spanish and comprehend simple instructions, short correspondence, and memos
Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees
Ability to effectively communicate with employees, guests and supervisors for optimum operation of the property
Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rates, ratio, and percent and to draw and interpret bar graphs
Demonstrated engineering skills
REASONING ABILITY
Demonstrate the ability to anticipate and solve practical problems or resolve issues.
CERTIFICATES, LICENSES, REGISTRATIONS
Refrigeration, electrical, plumbing skills, boiler operation and maintenance skills, water treatment and chiller operation knowledge.
Must have valid driver’s license.
Tools & Equipment:
Hand and power tools, electrical test equipment, refrigeration equipment, plumbing equipment, welding equipment, audio-visual equipment, pipe cutting equipment, telephone, office equipment, calculator, computer/computerized monitoring systems.
PHYSICAL DEMANDS/ WORK ENVIRONMENT:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Individuals may need to sit or stand as needed for an extended period of time
Reaching above shoulder heights, below the waist or lifting as required to file documents or store materials
Proper lifting techniques required
Heavy work- Exerting up to 100 pounds of force occasionally, and/or 100-200 pounds of force frequently and/or up to 20 pounds of force constantly to lift, carry, push, pull, or otherwise move objects. Frequently handling objects and equipment to maintain the facility
The performance of this position may occasionally require exposure to the manufacturing areas where under certain areasrequire the use of personal protective equipment such as safety glasses with side shields and mandatory hearing protection. Primary environment: ambient room temperatures, lighting and traditional office equipment as found in a typical office environment.
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