Energy Dispatch Supervisor jobs in New Jersey
Energy Dispatch Supervisor supervises the operations and activities of an energy dispatch control room. Oversees the work of dispatchers and ensures compliance with company policies, practices, and procedures. Being an Energy Dispatch Supervisor requires at least an associate degree. Typically reports to a manager/head of unit. The Energy Dispatch Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. Thorough knowledge of functional area under supervision. To be an Energy Dispatch Supervisor typically requires 3 years experience in the related area as an individual contributor. (Copyright 2024 Salary.com)
Recently Added Energy Dispatch Supervisor jobs
Supervisor Dispatch I
- New Jersey Resources
-
Wall, NJ
FULL_TIME
- Energize your future and join our team as we pursue a reliable, sustainable, cleaner energy future. At our Fortune 1000 diversified energy company, you’ll find a friendly, community-minded environment, with flexible work schedules, opportunities for growth and development, and competitive pay and benefits. New Jersey Natural Gas (NJNG), a subsidiary of New Jersey Resources is seeking a Supervisor Dispatch to organize and oversee the daily Energy Delivery workload in order to effectively meet all customer and company workload demands. Major Responsibilities: Assure prompt and effective handling of emergency response to ensure safety of life and property. Organize and adjust the daily work flow based on workload demands, limiting overtime and standby. Provide direction and assistance regarding deployment of company personnel and subcontractors to ensure a safe and reliable distribution system. Coordinate all non-standard work activities that are the result of an incident, including running outage reports, and organizing necessary field, Customer Service and Dispatch resources. Communicate with management as required. Supervise dispatchers: monitor dispatcher performance through job shadowing, phone call monitoring and Customer Satisfaction and OLE reports. Coach team members and provide feedback for developing skills in order to continually improve performance. Document and monitor performance issues. Provide dispatchers with monthly feedback. Monitor the daily Collections Department activity in order to ensure that daily reconnect volume does not conflict with leak response goals and other workload demands. Work with Field Supervision and Dispatch Supervision to develop ways of performing work more efficiently. Communicate and address productivity issues. Act as Call Center liaison: authorize same-day special case requests and resolve escalated customer complaints. Work with NJNG Call Center team to address NJNG/NJRHS issues, process changes, resolve inquiries, etc. Act as Collections Department liaison: work with Collections in order to ensure that the future day reconnect volume does not conflict with leak response goals and other workload demands. Monitor the daily Collections Department activity in order to ensure that daily reconnect volume does not conflict with leak response goals and other workload demands. Provide updates to Dispatch personnel as needed. Coordinate and oversee all training activities, including annual compliance training, cross training between departments and training for new Dispatcher(s). Roll out all new procedures, policies and SOME manual updates. Enforce all Dispatch policies and procedures. Review employee timesheets for accuracy. Provide off hours (duty) support of Energy Delivery personnel and activities. Coordinate all company voice radio repairs and installations. Assist/fill in for the Workload Supervisor: Organize and implement First Responder staffing and workload. Perform all leak reporting, including quarterly reports to the Board of Public Utilities, daily and monthly internal reports. Investigate all over-60 priorities and work with Dispatch and Energy Delivery field supervisors to improve leak response. Act as liaison between GPS software provider and the Dispatch Department. Address issues and communicate changes/updates as needed. Oversee future workload planning. Position Specifications: Bachelor’s degree in business administration or related field preferred. At least 3 years’ experience in dispatching or utility field operations or the combined equivalent of experience and education. Knowledge of New Jersey Natural Gas business, including all field positions and responsibilities, company dependencies, customer service operations preferred. Superior customer service skills. Strong computer skills including Microsoft Word, Excel, Outlook Excellent organizational, written and verbal communication skills, with ability to interact with personnel at all levels. Knowledge of JDE work order system is a plus. Experience with union work rules and contracts is a plus. This position requires flexibility to supervise night shifts as needed. This position is deemed safety-sensitive under the U.S. Department of Transportation Pipeline and Hazardous Materials Safety Administration’s regulations. Among other things, employees in this position are subject to drug and alcohol testing, including pre-employment testing, random testing, reasonable suspicion testing and post-accident testing. PHMSA-required drug tests include testing for marijuana. The use of marijuana, or testing positive for marijuana, is disqualifying and will lead to removal from performing safety-sensitive functions as well as disciplinary action. * The above job description is reflective of the primary duties of this position and in no way limits the supervisor from assigning any other duties, responsibilities or initiatives as deemed necessary. New Jersey Resources is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, gender identity and/or expression, national origin, disability, veteran, or other protected status.
- 5 Days Ago
Dispatch Supervisor | Benjamin Moore | Clifton NJ
- CPC Logistics, Inc
-
Clifton, NJ
FULL_TIME
- WE OFFER: $75k / year. Union, 401k Contributions and Medical Benefits After 90 Days! Two Weeks of Vacation after 1 year Day Shift, Monday-Friday! 4:30am start time. approx. 8hr shift per day. 3 Person...
- 13 Days Ago
Energy Consultant
- Winn Energy LLC
-
Trenton, NJ
PART_TIME,FULL_TIME,CONTRACTOR
- Responsibilities:- Conduct energy assessments and consultations with residential and commercial clients- Provide information and recommendations on energy-saving solutions and products- Develop and ma...
- 2 Months Ago
DSP Driver
- DMW Brothers Dispatch LLC
-
Flemington, NJ
CONTRACTOR
- Equivalent to an uber or lyft position, you will have to utilize your own vehicle. DMW Brothers Dispatch is a dedicated transportation service committed to providing safe, reliable, and inclusive jour...
- 10 Days Ago
Truck Drivers, Owner/Operator
- Envoy Dispatch Services
-
Trenton, NJ
FULL_TIME
- Job DescriptionWe speak your language allowing us to provide excellent service to multilingual drivers •Arabic •Armenian •Cambodian •Chinese •English • Haitian Creole •Hebrew •Hindi •Karen •Korean •Po...
- 1 Month Ago
Energy Engineer (senior-level)
- Partner Energy
-
Newark, NJ
FULL_TIME
- ABOUT US PARTNER offers full-service engineering, environmental, and energy consulting, and due diligence services to engineering, environmental and energy consulting, and due diligence services throu...
- 1 Month Ago
Energy Dispatch Supervisor jobs at Popular Companies
Dispatch Coordinator
- MHC Kenworth
-
Kansas City, MO
- Job Title Dispatch Coordinator Business Function Corporate Branch Name MHC Roadassist Center Date 03-12-2024 Address 152...
- 4/19/2024 12:00:00 AM
DISPATCH COORDINATOR
- McLane Company, Inc.
-
Orlando, FL
- This position is responsible for Driver dispatch operations in the Transportation Department. McLane promotes earning, l...
- 4/18/2024 12:00:00 AM
Dispatch Coordinator
- McLane Company, Inc.
-
Lewisville, TX
- This position is responsible for Driver dispatch operations in the Transportation Department. McLane promotes earning, l...
- 4/18/2024 12:00:00 AM
Dispatch Coordinator
- Assist Services Llc
-
Eighty Four, PA
- Wanting to work for a growing organization? Our Company is committed to becoming our customers preferred provider for tr...
- 4/18/2024 12:00:00 AM
Dispatch Coordinator
- Hercules Materials Holdings LLC.
-
- Hercules Concrete is currently seeking a Dispatcher for our facility in Detroit, MI that is a highly motivated and drive...
- 4/18/2024 12:00:00 AM
Dispatch Coordinator
- The Reserves Network, Inc.
-
Rockwall, TX
- Job Description Job Description Service Dispatch Coordinator Pay Rate: $18/hr Location: Rockwall, TX Hours: 8:30am-5:00p...
- 4/17/2024 12:00:00 AM
Dispatch Supervisor
- Averitt Express, Inc.
-
West Palm Beach, FL
- Job Description We're not the kind of company that's just looking to stay the course. We want associates at every level ...
- 4/17/2024 12:00:00 AM
Dispatch Supervisor
- Transdev
-
North Las Vegas, NV
- Description Job Scope The Dispatch Supervisor will manage the immediate aspects and conditions of field operations inclu...
- 4/16/2024 12:00:00 AM
About New Jersey
New Jersey is bordered on the north and northeast by New York (parts of which are across the Hudson River, Upper New York Bay, the Kill Van Kull, Newark Bay, and the Arthur Kill); on the east by the Atlantic Ocean; on the southwest by Delaware across Delaware Bay; and on the west by Pennsylvania across the Delaware River.
New Jersey is often broadly divided into three geographic regions: North Jersey, Central Jersey, and South Jersey. Some New Jersey residents do not consider Central Jersey a region in its own right, but others believe it is a separate geographic and cultural area from the Nor...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Energy Dispatch Supervisor jobs
$114,218 to $150,535
Most Popular Cities in New Jersey for Energy Dispatch Supervisor Jobs
What does an Energy Dispatch Supervisor do?
Energy Dispatch Supervisor in Ogden, UT
Based on our compensation data, the estimated salary potential for Energy Dispatch Supervisor will increase 16 % over 5 years.
January 17, 2020