Energy Dispatch Director jobs in Maine

Energy Dispatch Director directs the real-time operations of energy dispatch centers. Responsible for ongoing transmission and distribution of energy. Being an Energy Dispatch Director aware of generation expectations and is responsible for minimizing risk and maximizing efficiency and economy. Requires a bachelor's degree. Additionally, Energy Dispatch Director demonstrates expertise in a variety of the field's concepts, practices, and procedures. Typically reports to a top management. The Energy Dispatch Director manages a departmental sub-function within a broader departmental function. Creates functional strategies and specific objectives for the sub-function and develops budgets/policies/procedures to support the functional infrastructure. To be an Energy Dispatch Director typically requires 5+ years of managerial experience. Deep knowledge of the managed sub-function and solid knowledge of the overall departmental function. (Copyright 2024 Salary.com)

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Director Technical Support - Clean Energy
  • Generac Power Systems
  • South Portland, ME FULL_TIME
  • Company Generac Power Systems

    Name Director Technical Support - Clean Energy

    Req # 64052

    Employment Type Full Time

    Shift 1st

    Generac Clean Energy combines the speed and excitement of a technology startup with the resources and market power of an S&P 500 industry leader. Our careers offer boundless opportunity for energetic, mission-driven applicants who seek challenge and impact in a fast-paced culture of teaching, learning, and professional growth, developing solar storage products and software for the clean energy revolution.

    Join Generac Clean Energy as we drive to build energy solutions for a more resilient, sustainable world.

    The Director, Technical Support will lead a team of managers, supervisors, and individual contributors who are responsible for ensuring Dealer satisfaction on all levels of business by providing highly technical phone troubleshooting, system diagnostics, warranty replacement parts, knowledge management content creation, for all Generac Clean Energy products. This position is responsible for overseeing daily operations of the dealer technical support teams, escalated consumer support, and service operations while working with senior leadership to execute the overall vision of Clean Energy product support.


    Essential Duties and Responsibilities:

    • Selects, coaches and develops staff and management team. Sets clear expectations to inspire and motivate the team. Manages performance- recognizing achievement, providing feedback and administering progressive discipline when necessary.
    • Tracks and creates reports on specific key performance indicators, feedback is provided to individual contributors, supervisors, managers, and executive staff
    • Manages all aspects of the technical support & proactive monitoring organization.
    • Develops and creates monthly, quarterly, annual, and long-term strategic goals for the department.
    • Works closely with other business groups within Generac to ensure cross functional cooperation.
    • Oversees highly escalated cases and delegates work to appropriate resources within the technical support team.
    • Meet regularly with supervisors and managers to develop Generac Clean Energy Dealer and Consumer facing knowledge base
    • Provide technical support and additional company presence at national and regional industry trade shows
    • Provide written weekly reports to manager covering accounts visited, service provided, product issues/ concerns, possible sales opportunities, and competitor information


    Minimal Qualifications:
    • Bachelors Degree in Electrical Engineering, or Mechanical Engineering and relevant experience
    • 7 years of experience running B2B &/or B2C technical support teams

    Preferred Qualifications:
    • 2 years of experience working with Solar Storage or other energy storage products
    • Experience and sound knowledge of Generac Clean Energy products
    • Experienced in power electronics
    • Previous experience using Salesforce, CRMs, and SAP
    • In depth understanding of residential electrical systems, NEC, and other industry codes and standards
    • Experience operating complex phone systems
    • Experience with ChatGPT, generative AI, and Chatbots
    • Experience with knowledge management systems

    Knowledge, Skills, and Abilities:
    • Working knowledge of electrical design, AC and DC circuitry, power generation, wiring schematics, and connection diagrams
    • Excellent troubleshooting skills, the ability to make independent decisions, and work without direct supervision
    • Spark Ignited knowledge

    Level of Independence: This position acts under the direction of the Director of Technical Support, or Sr. Director of Fleet.


    Physical Demands: While performing the duties of this job, the employee is regularly required to talk and hear; and use hands to manipulate objects or controls. The employee is regularly required to stand and walk. On occasion the incumbent may be required to stoop, bend or reach above the shoulders. The employee must occasionally lift up to 25 pounds. Specific conditions of this job are typical of frequent and continuous computer-based work requiring periods of sitting, close vision and ability to adjust focus. Up to 35% travel and valid Driver's License required.


    Benefits:
    We are an inclusive company that celebrates differences and keeps equity and respect at the forefront.
    Competitive Benefits: Health, Dental, Vision, & 401k
    401 (k) retirement savings plans with company match
    Medical support programs: Maternity, Diabetes, Treatment Decision Support and more
    Work-life benefits: PTO and Holidays


    "We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law."


    "We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law."

    Generac Power Systems Inc. is an equal opportunity employer/Minorities/Females/Vet/Disability.

     

  • 9 Days Ago

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Electrical Foreman (Solar Energy)
  • Novel Energy Solutions
  • , ME FULL_TIME
  • The Electrical Foreman performs a variety of tasks and assists other craft workers in the construction, maintenance, and repair activities on solar PV systems. This position is the lead administrator ...
  • 7 Days Ago

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Material Sales & Truck Dispatch
  • Hughes Bros., Inc.
  • Hampden, ME FULL_TIME
  • Hughes Bros. is an aggregate and redi-mix concrete supplier and earthwork contractor located in Hampden, Maine, with a team of over 50 employees that serve the Bangor region.Job Summary:As a Material ...
  • 1 Day Ago

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Dispatch/Switchboard Operator - 2p-10p
  • MaineGeneral Health
  • Augusta, ME PART_TIME
  • Job Summary: MaineGeneral Health. We’re With You. Be With Us. MaineGeneral Health is a comprehensive non-profit system with the mission of enhancing, every day, the health of our patients, our familie...
  • 1 Day Ago

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Dispatch Operations Specialist
  • ScottsMiracle-Gro
  • Medway, ME FULL_TIME
  • We are looking for a Dispatch Operations Specialist to join our Scotts Miracle-Gro team in Medway, ME!On a day-to-day basis, you will be responsible for the execution of all plant activities related t...
  • 4 Days Ago

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Reception/Dispatch Coordinator
  • SERVPRO of Portland
  • Gorham, ME FULL_TIME
  • Job Description Job Description Benefits : 401(k) 401(k) 401(k) matching Dental insurance Health insurance Paid time off Vision insurance SERVPRO of Portland is hiring a Dispatch Coordinator ! Benefit...
  • 4 Days Ago

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Director of Energy Efficiency Programs
  • ICAST
  • Denver, CO
  • Who we are: ICAST (International Center for Appropriate and Sustainable Technology) is a 501c3 nonprofit that delivers g...
  • 3/28/2024 12:00:00 AM

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DIRECTOR, HOME ENERGY ASSISTANCE PROGRAM
  • City of New York
  • New York, NY
  • Job Description Family Independence Administration's (FIA) provides temporary help to individuals and families with soci...
  • 3/28/2024 12:00:00 AM

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Campus Electrical Engineer
  • Michigan Technological University
  • Houghton, MI
  • Overall administration of the campus electrical system, including high and low voltage. Ensure system compliance with NE...
  • 3/28/2024 12:00:00 AM

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HERS Energy Modeler
  • Burgess Construction Consultants, Inc.
  • Dallas, TX
  • Job Description Job Description HERS Energy Modeler Reports To: Director of Energy Services Essential Job Duties/Respons...
  • 3/26/2024 12:00:00 AM

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Director of Energy Services
  • Staffing Solutions Enterprises
  • Cleveland, OH
  • Director of Energy Services We are looking for a Director of Energy Services for a very reputable non-profit agency in C...
  • 3/25/2024 12:00:00 AM

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Technical Director, Clean Energy Planning and Forecasting
  • The Cadmus Group, Inc.
  • Portland, OR
  • Overview: What Youll Be Doing Cadmus seeks a Technical Director to join the Planning and Assessment Team of our Energy S...
  • 3/25/2024 12:00:00 AM

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Senior Director, Renewable Energy (deployment & supply chain impact) - 24048
  • World Wildlife Fund
  • Washington, DC
  • Overview: World Wildlife Fund (WWF), one of the worlds leading conservation organizations, seeks a Senior Director, Rene...
  • 3/25/2024 12:00:00 AM

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Director of Human Resources - Manufacturing
  • Career Transitions, LLC
  • Sturgis, MI
  • Director, Human Resources Career Transitions Holdings, LLC is currently engaged to find a high impact, high energy Direc...
  • 3/25/2024 12:00:00 AM

To the south and east is the Atlantic Ocean and to the north and northeast is New Brunswick, a province of Canada. The Canadian province of Quebec is to the northwest. Maine is both the northernmost state in New England and the largest, accounting for almost half of the region's entire land area. Maine is the only state in the continental US to border only one other American state (New Hampshire to the South and West). Maine is the easternmost state in the United States in both its extreme points and its geographic center. The town of Lubec is the easternmost organized settlement in the United...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Energy Dispatch Director jobs
$140,434 to $187,567

Energy Dispatch Director in Sioux City, IA
Based on our compensation data, the estimated salary potential for Energy Dispatch Director will increase 16 % over 5 years.
January 13, 2020
Energy Dispatch Director in Laramie, WY
Clark Aganon (left) of Powin Energy at the AmCham meeting, with Mark Wolf (right), and Judy Benn (center).
January 20, 2020
Energy Dispatch Director in Fort Myers, FL
A full house turned up at the Planetarium, a fitting venue to discuss 21st century opportunities and challenges to transitioning Brazil away from its hydro-dependent energy portfolio and tapping into the country's truly sustainable energy sources such as wind and solar.
December 29, 2019