Employee Services Manager jobs in Roswell, GA

Employee Services Manager manages the selection, design, and implementation of employee engagement programs geared to attract and retain employees and promote a healthy and productive work environment. Administers programs focused on work-life, child care, fitness, discounts, remote working, education, training, and others to provide options that engage employees. Being an Employee Services Manager analyzes and assesses program utilization, employee feedback, competitiveness, and workforce productivity to ensure that a cost-effective mix of programs is offered. Reviews and researches complex questions and identifies opportunities to improve employee engagement and work experience. Additionally, Employee Services Manager implements policies and procedures to guide department workflow to control program costs, promoting efficiency and optimizing administrative hours delegated to programs. Requires a bachelor's degree. Typically reports to a director. The Employee Services Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be an Employee Services Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)

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Employee Services Manager
  • DC Career Site
  • Decatur, GA FULL_TIME
  • The purpose of this classification is to manage the day-to-day operations and staff involved in pension and benefits administration for both current employees and retirees.

    Essential Functions:

    The following duties are normal for this position. The omission of specific statements of the duties does not exclude them from the classification if the work is similar, related, or a logical assignment for this classification. Other duties may be required and assigned.

    Manages, directs, and evaluates assigned staff; develops and oversees employee work schedules to ensure adequate coverage and control; compiles and reviews timesheets; approves/processes employee concerns and problems and counsels or disciplines as appropriate; assists with or completes employee performance appraisals; directs work; acts as a liaison between employees and management; and trains staff in operations, policies, and procedures.

    Organizes, prioritizes, and assigns work; prioritizes and schedules work activities in order to meet objectives; ensures that subordinates have the proper resources needed to complete the assigned work; monitors status of work in progress and inspects completed work; consults with assigned staff to assist with complex/problem situations and provide technical expertise; provides progress and activity reports to management; and assists with the revision of procedure manuals as appropriate.

    Functions as liaison to the Pension Board. Prepares pension board meeting minutes, oversees pension board elections and other administrative tasks requested by the board.  

    Performs actuarial analysis; calculates pension and benefits amounts for pension contribution refunds with interest, pension service buybacks, and insurance rates for employees retirees, domestic partners, etc.; audits open enrollment data, employee benefits data, insurance participant data and monthly pension benefits; prepares other post-employment benefits valuation data for actuarial review; and performs ad hoc financial calculations at the request of the Deputy Director.

    Manages customer service functions; receives and responds to requests regarding eligibility and coverage issues and other functional aspects of the pension and benefits plans; answers complaints from employees and retirees concerning both the pension and benefits plans, including insurance claims processing; performs pension benefit and refund estimates requested by employees; and presents a basic summary outline of the pension plan at all new employee orientation meetings.


    Manages vendor contracts; reviews bid proposals; makes recommendations and selects qualified insurance vendors; reviews insurance plans to improve services; prepares related information and documentation for Employer Reporting, Compliance and Education Committee and Board of Commissioners' meetings; monitors performance of service providers; and coordinates with insurance providers to resolve issues and problems.


    Manages pension activities; verifies the accuracy of pension calculations for new retirees, newly vested terminations, and disability retirees; monitors the processing of the pension refunds; assists the Law Department in drafting amendments to the Pension Code; and reviews and approves drafts of the Pension Board meeting agenda and minutes.

    Develops and maintains software related to pension and benefits; and updates computer programs with applicable changes in tax law, pension codes, insurance carriers, premiums, and open enrollment mailings


    Minimum Qualifications:

    Bachelors Degree in Risk Management, Accounting, or a related field required; five years of experience in risk management, accounting, actuarial position, or human resources, to include lead or supervisory experience; or any equivalent combination of education, training, and experience which provides the requisite knowledge, skills, and abilities for this job.
    Specific License Certifications:

  • 1 Month Ago

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Employee Relations Manager
  • Shepard Exposition Services
  • Atlanta, GA FULL_TIME
  • The Employee Relations Manager plays a crucial role in cultivating and sustaining positive relationships between employees and the company. This role develops and executes strategic employee relations...
  • 2 Days Ago

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Operation associate
  • Advisor Employee Services
  • Alpharetta, GA FULL_TIME
  • Operations Associate Advance your career and truly make a difference! We have an exciting opportunity for an organized self-motivated individual with excellent interpersonal skills seeking to join a w...
  • Just Posted

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Operations Associate - Financial Firm - Alpharetta, Georgia
  • Advisor Employee Services
  • Alpharetta, GA FULL_TIME
  • Operations Associate Advance your career and truly make a difference! We have an exciting opportunity for an organized self-motivated individual with excellent interpersonal skills seeking to join a w...
  • 4 Days Ago

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Employee Specialist
  • Primecare Home Care Services
  • Atlanta, GA FULL_TIME
  • Benefits: 401(k) 401(k) matching Bonus based on performance Dental insurance Health insurance Paid time off Vision insurance About Primecare Home Care: At Primecare Home Care Services, we believe in d...
  • 6 Days Ago

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Employee engagement
  • Paradigm Information Services, Inc.
  • Alpharetta, GA FULL_TIME
  • Paradigm is seeking anexperienced Employee Engagement and Wellbeing Coordinator for ourclient in Alpharetta Georgia. This person will implement strategiesdeveloped by the company to drive employee eng...
  • 1 Month Ago

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0 Employee Services Manager jobs found in Roswell, GA area

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Automotive Service Manager
  • Bridgestone America, Inc.
  • Duluth, GA
  • **Automotive Service Manager** Employee: Regular : Full time Location: Duluth , GA Team: Retail : 2022_04685 Zip Code: 3...
  • 3/28/2024 12:00:00 AM

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Account Service Manager
  • RESULTICKS
  • Decatur, GA
  • Title: Account Service Manager Job Function: Account Manager / Campaign Manager Role Type: Full-time Location: Major Met...
  • 3/28/2024 12:00:00 AM

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Assistant Service Manager
  • Pep Boys Inc
  • Woodstock, GA
  • **** **Assistant Service Manager** **Assistant Service Manager** **Requisition ID:** 114408 **Category:** Stores **Posit...
  • 3/27/2024 12:00:00 AM

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Customer Service Manager
  • PowerSecure, Inc.
  • Canton, GA
  • Job Description Job Description Position Summary: The Customer Service Manager position is responsible for day-to-day ac...
  • 3/27/2024 12:00:00 AM

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Food Services Manager
  • Ridgeview Institute Smyrna
  • Smyrna, GA
  • Job Details Job Location Ridgeview Institute Smyrna - Smyrna, GA Position Type Full Time Salary Range $45,000.00 - $55,0...
  • 3/27/2024 12:00:00 AM

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Service Manager
  • Norican Group
  • Atlanta, GA
  • Norican is home to five leading, globally operating brands: DISA, Italpresse Gauss, StrikoWestofen, Wheelabrator and Sim...
  • 3/25/2024 12:00:00 AM

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Service Manager
  • Tire Discounters
  • Lawrenceville, GA
  • Job Description Since our founder, Chip Wood, opened the doors to the first Tire Discounters over 40 years ago, we have ...
  • 3/24/2024 12:00:00 AM

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Service Manager
  • Tire Discounters
  • Conyers, GA
  • Job Description Since our founder, Chip Wood, opened the doors to the first Tire Discounters over 40 years ago, we have ...
  • 3/24/2024 12:00:00 AM

Roswell is a city in north Fulton County, Georgia, United States. In the official 2010 U.S. Census it had a population of 88,346. The 2017 estimated population was 94,786, making Roswell the state's eighth-largest city. A suburb of Atlanta, Roswell has an affluent historic district. Roswell is located in northern Fulton County at 34°2′2″N 84°20′39″W / 34.03389°N 84.34417°W / 34.03389; -84.34417 (34.033896, −84.344028). It is bordered to the north by Milton, to the northeast by Alpharetta, to the east by Johns Creek, to the southeast by Peachtree Corners in Gwinnett County, to the south by S...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Employee Services Manager jobs
$101,195 to $146,563
Roswell, Georgia area prices
were up 1.4% from a year ago

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Employee self-service portals keep such issues from arising so that communications are as efficient as the other aspects of your HR services.
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Engaged employees pay way more attention to their work.
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Employees and managers can apply for and approve or reject leaves/ restricted holidays, respectively, based on leave balances and project requirements.
November 28, 2019