Employee Services Manager jobs in Illinois

Employee Services Manager manages the selection, design, and implementation of employee engagement programs geared to attract and retain employees and promote a healthy and productive work environment. Administers programs focused on work-life, child care, fitness, discounts, remote working, education, training, and others to provide options that engage employees. Being an Employee Services Manager analyzes and assesses program utilization, employee feedback, competitiveness, and workforce productivity to ensure that a cost-effective mix of programs is offered. Reviews and researches complex questions and identifies opportunities to improve employee engagement and work experience. Additionally, Employee Services Manager implements policies and procedures to guide department workflow to control program costs, promoting efficiency and optimizing administrative hours delegated to programs. Requires a bachelor's degree. Typically reports to a director. The Employee Services Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be an Employee Services Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)

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ACCOUNT MANAGER EMPLOYEE BENEFITS
  • Longterm Health Management Services
  • Evanston, IL FULL_TIME
  • Reporting to the Account Executive, company seeks an organized and highly motivated Account Manager for its newly revamped Employee Benefits group.

    The Account Manager will support the Sales team and Account Executive by expertly stewarding and maintaining existing carrier and client relationships with the high level of service to which clients have been accustomed. In addition to nurturing key client relationships, the Account Manager keeps track of all necessary documentation, monitors changes in policy, and stays on top of important deadlines. The position is responsible for day-to-day client management for a portfolio of roughly 30 cases with a goal of excellent customer service and high rates of retention.

    RESPONSIBILITIES:
    o Build and maintain client relationship in conjunction with Account Executive, including occasionally accompanying them on prospect or client meetings. o Maintain an in depth understanding of client needs & goals, providing service resulting in retention/renewal.

    o Support implementation of new lines of coverage by setting up accounts, collecting needed documentation, and reviewing plan details with Client and Carrier. Prepare and provide carriers with new case submission. (New business)

    o Assist the Account Executive in the renewal process for all assigned clients including requesting claims history, aiding in obtaining updated information: census data, carrier invoice, etc. (Renewal Business)

    o Lead and project manage the renewal marketing process, including preparing requests for proposals, spread sheeting, plan changes. (RFP process). o Maintain client files accurately and consistently document conversations, sending confirmations to clients. Provide consistent, accurate, and timely communication to clients through, verbal and written correspondence.

    o Develop relationships with insurance carriers to be recognized as a team member to generate optimal results for clients.

    o As needed, prepare materials for clients and open enrollment meetings including but not limited to carrier educational materials, Employee benefit guides PowerPoint presentations, reports and forms.

    o Ensure that client benefit plans remain in full compliance.

    o Open Enrollment: lead client open enrollment meetings.

    o Adhere and follow client timelines.

    REQUIREMENTS/QUALIFICATIONS/SKILLS:
    o Bachelor’s or equivalent training plus 2 years Broker/ Agency experience

    o Experience with mid-market 100-1000 lives

    o Self-starter, able to excel independently and take initiative when necessary

    o Managing up: not afraid to ask questions or ask for feedback

    o Self-funded experience a plus

    o Required to obtain and maintain appropriate licenses as required by state regulations

    o Operate with clients, colleagues and vendors using a high level of professionalism & discretion

    o Effective problem solving capabilities

    o Ability to prioritize, multi-task and handle heavy workload timely, efficiently & professionally

    o Polished presentation skills

    o Excellent organizational, and time management skills o Basic computer literacy skills

    o Flexibility and an outstanding work ethic

    o Excellent interpersonal skills with strong written and verbal communication

    o Ability to travel to client sites with own transportation

    Hybrid & Flexible Work Environment

    Comprehensive Employer Sponsored Benefits Package

    Competitive Compensation Structure
  • 20 Days Ago

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Employee Relations Manager
  • Securitas Security Services
  • Downers Grove, IL FULL_TIME
  • Employee Relations Manager Location: Downers Grove, IL (In Office) Salary $68,000/year We are searching for an Employee Relations Manager to help support a branch office out of Seattle, WA. This in of...
  • 13 Days Ago

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Laundry
  • PALLADIAN EMPLOYEE SERVICES LLC
  • TAYLORVILLE, IL FULL_TIME
  • DescriptionThe overall purpose of the Laundry position is to maintain the cleanliness and tidiness within well-established guidelines and assigned areas.ESSENTIAL DUTIES AND RESPONSIBILITIESPerforms d...
  • 19 Days Ago

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Registered Nurse
  • BRIDGEMARK EMPLOYEE SERVICES LLC
  • Energy, IL FULL_TIME
  • : The overall purpose of the Registered Nurse (RN) position is to participate in and oversee the assurance of the provision of resident care services consistent with accepted standards of care and ass...
  • Just Posted

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Registered Nurse
  • BRIDGEMARK EMPLOYEE SERVICES LLC
  • Benton, IL FULL_TIME
  • : The overall purpose of the Registered Nurse (RN) position is to participate in and oversee the assurance of the provision of resident care services consistent with accepted standards of care and ass...
  • Just Posted

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stna/cna- facilities
  • BRIDGEMARK EMPLOYEE SERVICES LLC
  • Newton, IL FULL_TIME
  • : The overall purpose of the Certified Nursing Assistant position is to provide each of the assigned residents with routine daily nursing care and services in accordance with the residents' plan of ca...
  • Just Posted

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Fire Service Manager
  • Johnson Controls International
  • Salt Lake City, UT
  • Job Description Build your best future with the Johnson Controls team As a global leader in smart, healthy and sustainab...
  • 4/24/2024 12:00:00 AM

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Service Manager
  • Sprouts Farmers Market
  • Raleigh, NC
  • Job Introduction: At Sprouts Farmers Market, the Service Manager is responsible for overall customer satisfaction by ins...
  • 4/24/2024 12:00:00 AM

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Guest Service Manager
  • KJ's Market
  • Johns Island, SC
  • Overview: Ensure consistent and memorable customer experiences through the superior show quality and customer service by...
  • 4/23/2024 12:00:00 AM

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Customer Service Manager
  • Milton Store (Flagstaff, AZ)
  • Flagstaff, AZ
  • 701 S Milton Rd Flagstaff Arizona, 86001, +1 (925) 5565123 x#208 Starting Pay: $17.00 / Hour Position Description: Respo...
  • 4/23/2024 12:00:00 AM

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Food Service Manager
  • Aramark
  • Hickory, NC
  • Job Description The Food Service Manager is a management position responsible for developing and implementing dining sol...
  • 4/22/2024 12:00:00 AM

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Events Services Manager
  • MCR Hotels
  • Cleveland, OH
  • Events Services Manager Hilton Garden Inn Cleveland, 1100 Carnegie Avenue, Cleveland, Ohio, United States of America Req...
  • 4/20/2024 12:00:00 AM

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Customer Service Manager
  • Palisades Store (Ftn Hills & Palisades)
  • Fountain Hills, AZ
  • 13757 N Fountain Hills Blvd Fountain Hills Arizona, 85268, +1 (480) 8165002 Position Description: Responsible for the ov...
  • 4/19/2024 12:00:00 AM

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Service Manager
  • Coolsys
  • Anaheim, CA
  • Overview: With over 150 years of experience, and headquartered in Southern CA, CoolSys is the market-leading indoor envi...
  • 4/18/2024 12:00:00 AM

Illinois (/ˌɪlɪˈnɔɪ/ (listen) IL-ih-NOY) is a state in the Midwestern and Great Lakes region of the United States. It has the fifth largest gross domestic product (GDP), the sixth largest population, and the 25th largest land area of all U.S. states. Illinois is often noted as a microcosm of the entire United States. With Chicago in northeastern Illinois, small industrial cities and immense agricultural productivity in the north and center of the state, and natural resources such as coal, timber, and petroleum in the south, Illinois has a diverse economic base, and is a major transportation hu...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Employee Services Manager jobs
$102,134 to $151,230

Employee Services Manager in Brownsville, TX
Employee Services provides human resource assistance to Yale faculty and staff members in the areas of employee benefits, payroll, and personal information.
January 05, 2020
Employee Services Manager in Reno, NV
An ESS leave request administrator is executing the Leave Requests Check (transaction ZRPTARQLIST) report for an agency of more than 50 employees and the report times out.
December 01, 2019
Employee Services Manager in Bellingham, WA
Engaged employees are more willing to go the extra mile to resolve a client’s problem or close a sale, contributing to a culture that consistently delivers great customer service.
December 31, 2019