Employee Services Manager jobs in District of Columbia

Employee Services Manager manages the selection, design, and implementation of employee engagement programs geared to attract and retain employees and promote a healthy and productive work environment. Administers programs focused on work-life, child care, fitness, discounts, remote working, education, training, and others to provide options that engage employees. Being an Employee Services Manager analyzes and assesses program utilization, employee feedback, competitiveness, and workforce productivity to ensure that a cost-effective mix of programs is offered. Reviews and researches complex questions and identifies opportunities to improve employee engagement and work experience. Additionally, Employee Services Manager implements policies and procedures to guide department workflow to control program costs, promoting efficiency and optimizing administrative hours delegated to programs. Requires a bachelor's degree. Typically reports to a director. The Employee Services Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be an Employee Services Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)

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Employee Relations Manager
  • The Democratic Party
  • Washington, DC FULL_TIME
  • The incumbent is responsible for the success of employee relations at the DNC. An ideal Employee Relations Manager is a self-starter who will approach the role with a commitment to collaboration and empathy, confidentiality, and discretion, while maintaining flexibility. This position will play a key role on the HR team by leading internal investigations and employee issues in a timely and sensitive manner. Additionally, this role is responsible for the day-to-day partnership with the DNC employee union, including the vision, strategy, management, and planning of labor relations initiatives for the DNC. The successful incumbent will develop and maintain a positive working relationship with the bargaining unit committee and union representatives, while tracking and monitoring relevant union data.

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    Responsibilities:
    • Develop, maintain, and implement employee relations strategies with the HR Director 
    • Manage implementation and execution of processes designed to identify and resolve issues before they reach critical mass;
    • Conduct investigations and prepare reports in collaboration with the HR Director, legal team, and other appropriate leadership;
    • Collaborate with managers and supervisors in employee relations best practices and strategies for addressing problems and grievances through proper questioning and risk assessment and the application of HR knowledge, such as relevant policies, procedures, collective bargaining agreements and applicable law, to provide consultation that reduces risk and builds a positive work environment for all;
    • Work with multiple team departments and staff members with differing points of view while maintaining confidentiality of highly sensitive subject matter;
    • Cultivate a strong partnership with the DNC employee union at all levels.
    • Support the Director of HR on interpreting and applying applicable labor and employment laws, regulations, and standards at the federal and state level, in consultation with the COO and legal team;
    • Responsible for all bargaining unit related reporting and data;
    • Responsible for ensuring compliance with any collective bargaining agreements in effect;
    • Develops and conducts necessary collective bargaining agreement or union related training;
    • Oversee the grievance process, tracking timelines of the grievance administrative regulation, and attends or is available to attend grievance hearings and meetings when applicable, including arbitrations;
    • Other duties as assigned to support the department and the DNC's mission


    Qualifications:
    • Passion for electing Democrats up and down the ballot;
    • Effective and empathetic communicator, especially during difficult conversations;
    • Innovative problem solving and conflict resolution skills;
    • Management experience with strategic labor relationships is helpful;
    • Ability to effectively establish trust and rapport;
    • Ability to deliver challenging information effectively;
    • Solutions oriented team-player;
    • Ability to maintain confidentiality and discretion at all times;
    • Exceptional customer service and interpersonal skills;
    • Experience with maintaining and manipulating data;
    • Professional experience in a human resources, including five years in employee relations; or any equivalent combination of experience and training which provides the required knowledge, skills and abilities or equivalent professional experience; 
    • SHRM or PHR certificate preferred but should not prevent interested candidates from applying.


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    The starting salary for the Employee Relations Manager position is $85,000, on an annualized basis, commensurate with experience and qualifications. This is a full-time, exempt position, that may require work on weekends.  



    Benefits:

    The DNC offers a generous benefit package, including:

    - More than 30 days of paid time off, including Federal holidays, open leave, and personal days;

    - Health and dental insurance for employee and dependents;

    - 90% paid by the DNC, 10% paid by employee;

    - Supplementary vision plans available to employees for purchase;

    - Up to a 5% employer match DNC 401(k) plan;

    - Employee Assistance Program (EAP) available to DNC employees and their dependents at no cost to staff;

    - Pre-tax Flexible spending account benefits available to employees and dependents.


  • 25 Days Ago

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Labor & Employee Relations Manager
  • Defenders of Wildlife
  • Washington, DC FULL_TIME
  • DEFENDERS OF WILDLIFE POSITION DESCRIPTION JOB TITLE: Labor and Employee Relations Manager CLASSIFICATION: Professional 4 SALARY: $84,000 -$93,000 FLSA: Exempt DEPARTMENT: Human Resources LOCATION: Wa...
  • 4 Days Ago

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Food and Beverage Outlets Manager
  • Food and Beverage Outlets Manager
  • Washington, DC FULL_TIME
  • Rosewood Washington DC and CUT Restaurant by Wolfgang PuckFood & Beverage Outlets ManagerCompetitive BenefitsMedical, Dental, Vision BenefitsCompetitive Salary401k Plan and after 1 year up to 3% Match...
  • 2 Days Ago

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Culture & Employee Experience Program Manager
  • Circle
  • Washington, DC FULL_TIME
  • What you'll work on: Leading and managing the overarching program and associated projects focused on cultivating an unparalleled employee experience, facilitating the success of global talent, fosteri...
  • 1 Month Ago

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Employee
  • The Container Store
  • Washington, DC FULL_TIME
  • Overview The Retail Employee / Project Specialist is responsible for performing a range of duties that ensures our customers have an amazing experience whether shopping in our store or picking up an o...
  • 28 Days Ago

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Project Manager (Construction Services)
  • Parsons Government Services Inc.
  • Washington, DC FULL_TIME
  • In a world of possibilities, pursue one with endless opportunities. Imagine Next! When it comes to what you want in your career, if you can imagine it, you can do it at Parsons. Imagine a career worki...
  • 20 Days Ago

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Customer Service Manager
  • Greenfield Store (University & Greenfield)
  • Mesa, AZ
  • 4422 E University Dr Mesa Arizona, 85205, +1 (480) 5304720 Position Description: Responsible for the oversight, leadersh...
  • 3/28/2024 12:00:00 AM

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Imaging Services Manager
  • Clinical Management Consultants
  • Burley, ID
  • A Community Medical Center is looking for an ARRT prepared Imaging Services Manager to lead their Radiology Department i...
  • 3/27/2024 12:00:00 AM

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Customer Service Manager
  • Van Buren Store (3rd Ave & Van Buren)
  • Phoenix, AZ
  • 302 W Van Buren St Phoenix Arizona, 85003, Position Description: Responsible for the oversight, leadership and achieveme...
  • 3/25/2024 12:00:00 AM

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Customer Service Manager
  • 48th Street Store (S. 48th St & Baseline)
  • Tempe, AZ
  • 2700 W. Baseline Tempe Arizona, 85283, +1 (480) 3987649 Offered Pay: $17/hr., Position Description: Responsible for the ...
  • 3/25/2024 12:00:00 AM

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Assistant Service Manager
  • CoolSys
  • Jackson, TN
  • Overview: With over 150 years of experience, and headquartered in Southern CA, CoolSys is the market-leading indoor envi...
  • 3/20/2024 12:00:00 AM

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Service Manager
  • Sprouts Farmers Market
  • Phoenix, AZ
  • Job Introduction: At Sprouts Farmers Market, the Service Manager is responsible for overall customer satisfaction by ins...
  • 3/15/2024 12:00:00 AM

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Service Manager
  • Allied Universal®
  • Houston, TX
  • Overview Allied Universal®, North America's leading security and facility services company, provides rewarding careers t...
  • 3/11/2024 12:00:00 AM

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Service Manager
  • Hogan Transportation
  • Batesville, MS
  • Hogan Transportation is a 100-year-old full-service, multi-faceted transportation company operating throughout North Ame...
  • 7/5/2023 12:00:00 AM

Washington, D.C. is located in the mid-Atlantic region of the U.S. East Coast. Due to the District of Columbia retrocession, the city has a total area of 68.34 square miles (177.0 km2), of which 61.05 square miles (158.1 km2) is land and 7.29 square miles (18.9 km2) (10.67%) is water. The District is bordered by Montgomery County, Maryland to the northwest; Prince George's County, Maryland to the east; Arlington County, Virginia to the south; and Alexandria, Virginia to the west. The south bank of the Potomac River forms the District's border with Virginia and has two major tributaries: the An...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Employee Services Manager jobs
$115,132 to $166,747

Employee Services Manager in Brownsville, TX
Employee Services provides human resource assistance to Yale faculty and staff members in the areas of employee benefits, payroll, and personal information.
January 05, 2020
Employee Services Manager in Reno, NV
An ESS leave request administrator is executing the Leave Requests Check (transaction ZRPTARQLIST) report for an agency of more than 50 employees and the report times out.
December 01, 2019
Employee Services Manager in Bellingham, WA
Engaged employees are more willing to go the extra mile to resolve a client’s problem or close a sale, contributing to a culture that consistently delivers great customer service.
December 31, 2019