Employee Relations Specialist jobs in Santa Maria, CA

An exciting opportunity exists for a self-starter to join our team at Native Trails, Inc. We are the leading producer of earth-friendly, artisan crafted home products, and we are looking for a full-time Customer Relations Specialist to provide luxury customer service. You’ll be a great fit if you love working with people, are highly organized, have a team-oriented approach and thrive in a fast-paced office environment.

Native Trails is a rapidly growing family-oriented company based in San Luis Obispo. We stock earth-friendly, artisan crafted home products and ship internationally. We offer a competitive benefits package, including medical, dental, 401K, holiday, and paid time off.

This job is Monday-Friday from 8-4:30pm in San Luis Obispo, CA.

Responsibilities Include:

• Sitting at the reception desk in our beautiful showroom.
• Eagerly and positively be the voice of Native Trails to our customers as the first contact with customers via in-person walk-ins, phone calls, social media, and e-mails.
• Entering Purchase Orders from customers and shipping some orders out via USPS using a postage machine.
• Provides general administrative and clerical support for the Customer Service Department.
• Maintains and organizes the reception and showroom area at Native Trails corporate office.
• Complete various other projects and tasks.

The ideal candidate will have the following specialized knowledge, skills, and abilities:

• Experience in Customer Service
• Knowledge of Microsoft Outlook and computers
• Excellent verbal and written communication skills
• Aptitude in problem-solving
• Desire to work as a team with a result driven approach

If this sounds like a job that would be a perfect fit for you, send us your resume. Pay Range $18-19.50 an hour.

Job Type: Full-time

Pay: From $18.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Experience level:

• 1 year

Shift:

• 8 hour shift
• Day shift

Weekly day range:

• Monday to Friday

Work setting:

• In-person
• Office

Experience:

• Customer service: 1 year (Preferred)

Ability to Relocate:

• San Luis Obispo, CA 93401: Relocate before starting work (Required)

Work Location: In person