Employee Relations Specialist jobs in Chico, CA

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Patient Relations Specialist - Risk Management
  • Providence
  • Fortuna, CA OTHER
  • Description

    The Patient Relation Specialist acts as a liaison between the patient/patient's family and the hospital by responding and facilitating patient requests, managing patient complaints and grievances, and coordinating with the Department Managers to facilitate the resolution of significant and or clinical patient complaints. This position will receive and respond to patient phone calls, "drop in" complaints, and written/electronic communications in an attempt to resolve concerns or fulfill specific requests which requires communication and collaboration with multiple departments. The Specialist will provide follow- up to patients, families and leadership regarding patient relations, complaint and grievance issues in a timely manner. Provides accurate documentation of patient/family concerns, evidence of investigations and interventions as well as resolution.

    Providence caregivers are not simply valued – they’re invaluable. Join our team at St. Joseph Hospital Eureka and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them.

    Preferred qualifications:

    • Bachelor’s Degree

    • 3 years' Clinical/management/quality acute care nursing role or related experience.

    • 3 years' Customer service role with experience in healthcare or community.

    Why Join Providence?

    Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security. We take care of you, so you can focus on delivering our Mission of caring for everyone, especially the most vulnerable in our communities.

    About Providence

    At Providence, our strength lies in Our Promise of “Know me, care for me, ease my way.” Working at our family of organizations means that regardless of your role, we’ll walk alongside you in your career, supporting you so you can support others. We provide best-in-class benefits and we foster an inclusive workplace where diversity is valued, and everyone is essential, heard and respected. Together, our 120,000 caregivers (all employees) serve in over 50 hospitals, over 1,000 clinics and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. As a comprehensive health care organization, we are serving more people, advancing best practices and continuing our more than 100-year tradition of serving the poor and vulnerable.

    The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.

    Check out our benefits page for more information about our Benefits and Rewards.

    About the Team

    The Sisters of Providence and Sisters of St. Joseph of Orange have deep roots in California, bringing health care and education to communities from the redwood forests to the beach shores of Orange county - and everywhere in between. In Northern California, Providence provides health care services to Eureka, Redwood, Petaluma, Napa and Santa Rosa.

    Our award-winning and comprehensive medical centers are known for outstanding programs in cancer, cardiology, neurosciences, orthopedics, women's services, emergency and trauma care, pediatrics and neonatal intensive care. Our not-for-profit network also provides a full spectrum of care with leading-edge diagnostics and treatment, outpatient health centers, physician groups and clinics, numerous outreach programs, and hospice and home care.

    We are committed to the principle that every workforce member has the right to work in surroundings that are free from all forms of unlawful discrimination and harassment.

    We are committed to cultural diversity and equal employment for all individuals. It is our policy to recruit, hire, promote, compensate, transfer, train, retain, terminate, and make all other employment-related decisions without regard to race, color, religious creed (including religious dress and grooming practices), national origin (including certain language use restrictions), ancestry, disability (mental and physical including HIV and AIDS), medical condition (including cancer and genetic characteristics), genetic information, marital status, age, sex (which includes pregnancy, childbirth, breastfeeding and related medical conditions), gender, gender identity, gender expression, sexual orientation, genetic information, and military and veteran status or any other applicable legally protected status. We will also provide reasonable accommodation to known physical or mental limitations of an otherwise qualified caregiver or applicant for employment, unless the accommodation would impose undue hardship on the operation of our business.

    We are a community where all people, regardless of differences, are welcome, secure, and valued. We value respect, appreciation, collaboration, diversity, and a shared commitment to serving our communities. We expect that all workforce members in our community will act in ways which reflect a commitment to and accountability for, racial and social justice and equality in the workplace. As such, we will maintain a workplace free of discrimination and harassment based on any applicable legally protected status. We also expect that all workforce members will maintain a positive workplace free from any unacceptable conduct which creates an intimidating, hostile, or offensive work environment.

    Requsition ID: 226642
    Company: Providence Jobs
    Job Category: Patient Services
    Job Function: Clinical Support
    Job Schedule: Full time
    Job Shift: Day
    Career Track: Clinical Support
    Department: 7800 RISK MANAGEMENT
    Address: CA Eureka 2700 Dolbeer St
    Work Location: St Joseph Hospital Eureka
    Pay Range: $30.21 - $48.06
    The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.

    Check out our benefits page for more information about our Benefits and Rewards.

    Providence is proud to be an Equal Opportunity Employer. Providence does not discriminate on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.

  • 20 Days Ago

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Community Relations Manager/Permitting Specialist
  • Vero Networks
  • Redding, CA FULL_TIME
  • Vero Networks is a dynamic and innovative telecommunications company dedicated to delivering high-speed fiber-optic internet services to communities across the country. We are on a mission to connect ...
  • 20 Days Ago

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Patient Relations Specialist - Risk Management
  • Providence
  • Eureka, CA OTHER
  • DescriptionThe Patient Relation Specialist acts as a liaison between the patient/patient's family and the hospital by responding and facilitating patient requests, managing patient complaints and grie...
  • 23 Days Ago

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Media Relations Coordinator (Public Affairs/Communications Specialist III)
  • California State University
  • Chico, CA FULL_TIME
  • Job no: 534493 Work type: Staff Location: Chico Categories: Unit 9 - CSUEU - Technical Support Services, Temporary, Full Time, Marketing/Communications Position Description Our Commitment to Equity, D...
  • 8 Days Ago

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Store Employee
  • 7-ELEVEN
  • Redding, CA FULL_TIME
  • Franchisees typically rely on Sales Associates to provide outstanding service, maintain a clean, customer friendly environment, stock and merchandise products, and operate the register. Franchisees ex...
  • 1 Month Ago

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Store Employee
  • 7-ELEVEN
  • Chico, CA FULL_TIME
  • During this unprecedented national emergency, 7-Eleven is committed to serving our customers and communities when they need us the most. Due to increased demand, many store locations are seeking addit...
  • 1 Month Ago

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0 Employee Relations Specialist jobs found in Chico, CA area

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Supervisor, Retention Specialist (Native American Center)
  • Butte-Glenn Community College District
  • Oroville, CA
  • Salary: $72,984.63 - $87,773.14 Annually Location : Main Campus - Oroville, CA Job Type: Exempt Full-time Job Number: 23...
  • 3/28/2024 12:00:00 AM

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2023-24 Part-Time Lecturer and Clinical Practice Supervisor Pool School of Education
  • California State University Chico
  • Chico, CA
  • APPLICATIONS MUST BE SUBMITTED ONLINE NO LATER THAN 11:55PM ON THE CLOSING DATE. Paper applications will not be accepted...
  • 3/28/2024 12:00:00 AM

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Cook
  • Thomas Cuisine
  • Chico, CA
  • Thomas Cuisine is hiring Part-Time Cooks for Enloe Health! $18.54 per hour Days and hours vary; Part-Time and Full-Time ...
  • 3/27/2024 12:00:00 AM

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Internal Revenue Agent (Reviewer - Examiner) 12 MONTH ROSTER - AMENDED
  • Department Of The Treasury
  • Chico, CA
  • Duties WHAT IS THE WHISTLEBLOWER OFFICE (WBO) DIVISION? A description of the business units can be found at: https://www...
  • 3/27/2024 12:00:00 AM

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Assistant or Associate Professor Position Department of Computer Animation and Game Development
  • California State University System
  • Chico, CA
  • Our Commitment to Equity, Diversity, and Inclusion: California State University (CSU), Chico is a comprehensive and resi...
  • 3/26/2024 12:00:00 AM

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Academic Advisor (Student Services Professional IB or II)
  • California State University System
  • Chico, CA
  • : Student Services Professional IB: Under general supervision of the Director the ECC Student Success Center, the employ...
  • 3/26/2024 12:00:00 AM

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Visual Merchandiser
  • H&M Group
  • Chico, CA
  • Company Description Job Description About the Role Working at the heart of a fast-pasted fashion business, a Visual Merc...
  • 3/25/2024 12:00:00 AM

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Guest Service Representative
  • Thorntons
  • Paradise, CA
  • Description: The Guest Service Representative (GSR) is responsible for delighting Thorntons' Guests with a fast, friendl...
  • 3/25/2024 12:00:00 AM

Chico is the most populous city in Butte County, California, United States. As of the 2010 United States Census, the population was 86,187, reflecting an increase of 26,233 from the 59,954 counted in the 2000 Census. The city is the cultural, economic, and educational center of the northern Sacramento Valley and home to both California State University, Chico and Bidwell Park, the country's 26th largest municipal park and the 13th largest municipally-owned park. Bidwell Park makes up over 17% of the city. Other cities in close proximity to the Chico Metropolitan Area (population 212,000) incl...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Employee Relations Specialist jobs
$59,259 to $78,459
Chico, California area prices
were up 2.5% from a year ago

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