Employee Health Services Manager is responsible for managing the employee health service functions of the organization. Administers healthcare program operations and supervises subordinate staff. Being an Employee Health Services Manager ensures that all medical records are kept in a manner compliant with appropriate policies and procedures. May be responsible for administering employee physicals, injury related diagnoses, or other types of referrals according to OSHA regulations. Additionally, Employee Health Services Manager may provide consultation regarding workers' compensation, infection control or other employee health related issues. Typically requires a bachelor's degree. Typically reports to a director or head of a unit/department. Typically requires a registered nurse. The Employee Health Services Manager typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. To be an Employee Health Services Manager typically requires 3+ years of managerial experience. (Copyright 2024 Salary.com)
GENERAL SUMMARY:
Under limited supervision, responds to complex and problematic employee and management inquiries regarding Human Resources (HR), Benefits and Payroll policies, HRIS, and procedures within HFHS. Serves as first line of assistance to Employee Services Agents' inquiries, problem resolution and follow up. Acts as a strategic partner with assigned local HR teams, including the HR Leader, Business Partners and HR Associates at designated Business Units, using Metrics to make recommendations to better manage local customer needs.
PRINCIPAL DUTIES AND RESPONSIBILITIES:
EDUCATION AND EXPERIENCE: