Employee Dining Room Manager - Casino jobs in Towson, MD

Why We Need Your Talents:

Manages the HRPB’s and serves as a liaison to and is responsible for assisting departmental managers, supervisors, employees, and potential employees with all aspects of employee and labor relations with the goal of employee retention and engagement.  The Manager is hands on and must demonstrate the ability to perform tasks as well as manage a staff.

Where You'll Make an Impact:

• Supervises and oversees the professional development and day-to-day activities of the HRBP’s to ensure the function of the HRBPs is consistently customer focused, fair, timely, accurate and efficient.
• Assists with HR strategic planning, review, and management of department metrics and data.
• Assists in establish HR policies and practices.
• Aide VP HR with HRBP budget by preparing and managing the HRBP section of the budget.
• Review HRBP activities with the VP of Human Resources.
• Assists in maintaining a fair work environment throughout the company by supporting, educating and counseling HRBPs and Department Management on HR matters and issues, ensuring compliance with employment laws and union contracts and enforcing consistent application of company policies.
• Work with HR Recruiters to screen and provide input on final candidates for open positions.
• Work with the HR Training/Development team to assess training needs for the Company and specific departments.  Assist in training as subject matter experts in harassment training, handbook, and CBA’s.
• Provide assistance to directors, managers, supervisors and employees with all issues relating to employment, payroll, benefits, and company policies.
• Process all unemployment insurance claims from start to finish including appeals.
• Update and maintain employee records.
• Conducts Employee Focus Groups twice per year for departments.
• Review and track performance evaluations.
• Conduct training sessions on coaching, counseling, and policies.
• Mediate employee/management disputes.
• Supports departments with Team Member Opinion Survey results and action plans.
• Investigate harassment and EEOC claims.
• Prepares company position on grievances and deals directly with Union representatives and Shop Stewards.
• Assists Team Members with Employee Assistance Programs, including grief counseling.
• Conducts exit interviews and reports on trends and findings to management on a monthly basis.
• Prepares HR reports and metrics and reports key findings to departments on a monthly basis.
• Partners with Managers of Employment, Benefits and Training within Human Resources.

Skills to Help You Succeed:

• Knowledge of EEOC, FLMA, ADA and OSHA compliance laws and regulations.
• Knowledge of worker’s compensation claims process.
• Knowledge of unemployment insurance claims process.
• Skill in conflict resolution and mediation.
• Skill in operating computer and office equipment.
• Proficient with using Kronos Hiring and Workforce software.
• Proficient with using MS Word, Power Point and Excel.
• Excellent oral and written communication skills.
• Ability to work on multiple tasks concurrently.
• Ability to work independently and without supervision.
• Ability to respond quickly and with urgency.
• Ability to maintain composure under stressful conditions.
• Ability to work in an interruptive environment.
• Ability to work weekdays, weekends, nights and holidays.

Must-Haves:

• Bachelor’s degree preferred.
• 5 to 7 years of experience working in human resources or related field.  PHR or SPHR preferred.
• Management experience preferred.
• Must be able to comply with all state gaming regulations, which may include obtaining a license.

Physical Requirements:

Ability to work extended hours across all shifts in a 24/7 work environment.

24/7 high energy casino with over 300,000 sq. ft of gaming and entertainment space and approximately 3000 employees

Exposed to alcohol, cigarette and cigar smoke, bright lights, and loud noises.

You will work in an environment where smoking is allowed.

Perks We Offer You

• Comprehensive health coverage for full-time and part-time Team Members and their eligible dependents
• Generous retirement savings options are available. 
• Free uniforms
• Free parking
• Discounted meals
• Service and Attendance bonuses
• Tuition reimbursement
• Discounts on hotels, theme parks, travel, and more!

Life at Live!

• 24/7 high energy casino with a culture committed to fairness, teamwork, and most importantly FUN.
• Casino is over 100,000 square feet and requires the ability and energy to move about it with a true sense of urgency!
• Exposed to alcohol, cigarette and cigar smoke, bright lights, and loud noises.
• You will work in an environment where smoking is allowed.