Employee Communications Manager jobs in New Jersey

Chubb is the world’s largest publicly traded P&C insurance company and the largest commercial insurer in the U.S. With operations in 54 countries and territories, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance and life insurance to a diverse group of clients.  The company is distinguished by its extensive product and service offerings, broad distribution capabilities, exceptional Commercial strength, underwriting excellence, superior claims handling expertise and local operations globally.

This position reports to the Vice President, North America Employee Communications. The role can be based in Whitehouse Station, N.J. or Philadelphia, Pennsylvania.

Role:

The ideal candidate for this position is described as

• Results-oriented communications professional with a proven track record of developing creative and proactive internal communications programs and experiences
• Excellent writer with the ability to create compelling content that provides employees with a clear line of sight to business strategy, goals and initiatives
• Demonstrated expertise and comfort in using various media including intranet, email mass communications tool, and metrics tools, as part of the internal communications program to build engagement and community.
• Metrics-driven manager of various types of internal message formats, and partner to video team on digital media,
• Superior team player with genuine interpersonal skills that positively influence communications best practices across different departments within the Company
• Strong manager of multiple projects simultaneously with ability to focus on establishing and meeting deadlines
• Seeker of new technologies to more effectively engage and deliver internal messaging

Responsibilities:
This person would be responsible for 

• Writing and distributing a robust weekly newsletter for approximately 15,000 North America employees, with excellence in proofreading for accuracy.
• Continuous content management of North America news for intranet  
• Compiling and analyzing recurring reports that measure effectiveness of communication pieces
• Collaboration with team members across the organization to support and highlight employee communication initiatives
• Proficient and frequent use of Poppulo tool (mass email distribution tool) in distributing messages to 15,000 employees
• Support future launch of new intranet platform and partnering with IT post launch on intranet initiatives
• Promotion of activities and events to increase employee engagement

Qualifications

Desired Skills:

The successful candidate should 

• Be passionate about writing
• Be creative and collaborative
• Continuously listen, learn and adapt
• Demonstrate accountability, a proactive and solutions-driven work ethic, and high ethical conduct
• Exhibit an initiative to learn and be accountable 
• Display intellectual agility to problem-solve and acquire new knowledge and skills
• Showcase a client-focused mentality to comprehend and address the needs of internal partners and clients
• Maintain a professional demeanor, especially during peak periods of activity
• Thrive in a fast-paced, large, matrixed organizatio

Requirements

• Bachelor’s degree required; preference for major in English, journalism, corporate communications, public relations, marketing or related field of study
• Approximately 5 years of communications experience in any setting
• Experience using intranet content management systems
• Skilled in working with Office 365 products and applications
• Skilled in using mass email communications tool like Salesforce Marketing Cloud, Poppulo
• Possess a high standard of excellence, including an eye for detail and a desire for perfection; demonstration of editorial excellence; passion for writing; and willingness to learn from other creative professionals.
• Strong project management skills that include management of multiple projects simultaneously, setting timelines and meeting them
• Effective verbal, listening and written communication skills
• Proactive and effective management of indirect resources
• Strong interpersonal/team skills work effectively and independently with colleagues at various levels

EEO Statement

At Chubb, we are committed to equal employment opportunity and compliance with all laws and regulations pertaining to it. Our policy is to provide employment, training, compensation, promotion,and other conditions or opportunities of employment, without regard to race, color, religious creed, sex, gender, gender identity, gender expression, sexual orientation, marital status, national origin,ancestry, mental and physical disability, medical condition, genetic information, military and veteran status, age, and pregnancy or any other characteristic protected by law.Performance and qualifications are the only basis upon which we hire, assign, promote, compensate, develop and retain employees.  Chubb prohibits all unlawful discrimination, harassment and retaliationagainst any individual who reports discrimination or harassment.