Employee Communications Manager jobs in Bakersfield, CA

Employee Communications Manager manages the daily operations of the internal communication programs within an organization. Implements and participates in the design of communication programs to support and reinforce organizational objectives and comply with regulations. Being an Employee Communications Manager develops messaging themes and content. Ensures the accuracy of information distributed and standards using quality processes. Additionally, Employee Communications Manager collaborates with public relations or corporate communications teams on projects. Oversees vendors providing support services. Requires a bachelor's degree. Typically reports to a director. The Employee Communications Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be an Employee Communications Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)

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Field Manager
  • Race Communications
  • Tehachapi, CA FULL_TIME
  • Job Title: Manager of Field Operations 
    Reports to: Director of Field Operations 
    Location: Tehachapi, CA 
    Employment type: Full-time 
    FLSA: Exempt 
     
    About Us:  
     
    Race Communications is one of California’s leading telecommunications and fiber technology companies, offering a full range of communications services and competing in over 25 markets with investments totaling $150M in recent years.  
    Working in partnership with several public and private entities, Race focuses its efforts on building top-tier networks that service small businesses and Fortune 500 companies alike. Our comprehensive network has brought significant improvements to local entities, education, community services, and public safety across the state. 
     
    In today's connected world, reliable, high-speed internet is an absolute necessity, and it is our company's mission to provide advanced communications at an affordable price. Race focuses its efforts on building world-class fiber networks and offering gigabit internet service to communities throughout California. 
     
    Job Summary:


    The Field Operations Manager is a strong leader who is responsible for the planning and execution of all drops, installation, troubleshooting and repair activities.  The Field Operations Manager will be able to build collaborative relationships with our Dispatch, Outside Service Plant, Customer Support Teams, and subcontractors to achieve optimal efficiency within our field teams (both internal and contracted) and 100% customer satisfaction.   
     
    What You’ll Do:
    • Works to meet the goals set forth by the Director of Field Operations to support specific objectives for the Field Operations sub-function within the Customer Support Group. 
    • Actively and consistently supports all efforts to simplify and enhance the customer experience. 
    • Manages all field-related operations to maintain the integrity of the Race network and assures quality and consistency of voice, video, and data to customers. 
    • Provides oversight of contract labor management including adherence to scope of work and quality standards. 
    • Leads, motivates, and coaches a diverse team of field technicians by actively working in the field with them, organizing and conducting weekly team meetings with defined agendas, and open communication. 
    • Travels to various locations in the Race service area. This includes overnight and week-long visits. 
    • Responsible for the hiring, training, development, and performance management of all field technicians and their leads.  
    • Works closely with the Dispatch manager to ensure scheduling of all internal and subcontractor technicians is optimally executed and to ensure technicians are at the right place, at the right time, to meet customer needs. 
    • Manages field technician’s schedule, travel requirements, and timekeeping to ensure the team is staying within the approved budget. 
    • Investigates, responds, and resolves escalated customer complaints in a timely manner. 
    • Works collaboratively with Dispatch, Customer Service, and OSP to continuously identify opportunities for improvement and to develop and update standard operating procedures for the Field Tech Team. 
    • Develops and provides reports to field operations management on activity and results. 
    • Responds promptly to after-hour calls for emergency outages. Midnight and weekend work can and will occur.  
    • Assists in the coordination, preparation, and maintenance of the capital and operating budgets. 
    • Knows, understands, and follows Race policies and procedures. 
    • Adheres to industry-specific local, state, and federal regulations, as applicable. 
    • Performs other duties/projects as requested by the Director of Field Operations. 
     
    What You'll Bring:
    • Advanced understanding of Fiber Optic Networks, Telecom, and Video.  
    • Bachelor’s degree in electronics or a related field is a plus. 
    • Industry and vendor-specific certifications and training are a plus (e.g., NCTI, SCTE). 
    • 5 years of technical supervisory experience in the telecommunications industry. 
    • Geographical knowledge of service areas and ability to read maps. 
    • Ability to operate a laptop and Apple iPad with basic knowledge of Windows OS and MS Office programs. 
    • Fluent English required / Spanish is a plus. 
    • Ability to manage difficult or emotional customer situations; Responds promptly to customer needs in a customer-focused manner. 
    • Excellent communication skills - written and spoken.  
    • The high degree of initiative and independence.  
    • Experience operating construction equipment and machinery.  
    • Ability to distinguish colors and audible tones.  
    • Ability to lift and move up to 75lbs. 
    • Ability to work in a fast-paced 24x7 environment - overtime, nights, and weekends may be required.  
    • Must have a valid driver’s license (for more than 3 years) and satisfactory DMV record. 
    • Must continuously maintain a satisfactory driving record that meets company standards. 
     
    Work Environment:
    Daily driving is expected. 
     
    Physical Demands: 
    The employee must lift and/or move up to 75 pounds. The employee is required to drive a vehicle. 


    As Part of our Team you'll Enjoy:

    • 100% premium paid for medical, dental, vision and life for all our employees!
    • An excellent 401 (k) with 100% Employer-matched up to 4%
    • Working to bridge the digital divide between rural and urban areas, providing much needed services to those whom don't have access to reliable internet
    • Working for a company that appreciates their employees; every member of the Race team is a part of a collaborative family


    Race Communications is an equal opportunity employer

  • 1 Day Ago

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Public Affairs and Communications Manager-Police
  • City of Bakersfield, CA
  • Bakersfield, CA FULL_TIME
  • Class Summary Under general direction, plans, develops, implements, and organizes comprehensive communication, branding, crisis communications and marketing strategies for the Police Department; plans...
  • 2 Days Ago

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Business Account Executive
  • Charter Communications
  • Porterville, CA FULL_TIME
  • Average target compensation $100k plus, with minimum commission guaranteeJOB SUMMARYThe Business Account Executive is responsible for selling primary and ancillary communications solutions to small an...
  • Just Posted

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CRA Level 1
  • Race Communications
  • Tehachapi, CA FULL_TIME
  • Job Title: CRA Level 1Reports to: Support ManagerLocation: Tehachapi, CAEmployment type: Full-timeFLSA: Non-exempt About Us:Race Communications is one of California’s leading telecommunications and fi...
  • 1 Day Ago

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Scheduling Associate
  • Race Communications
  • Tehachapi, CA FULL_TIME
  • Job Title: Scheduling Associate Reports to: Dispatch managerLocation: TehachapiEmployment type: Full time (weekend/holiday shift may be required)FLSA: Non-exemptAbout Us: Race Communications is one of...
  • 1 Day Ago

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Retail Sales Specialist - Part-Time (Bilingual Spanish) - $18.00 per hour, plus
  • Charter Communications
  • Bakersfield, CA PART_TIME
  • This position is based in the California Avenue Bakersfield, CA LocationAT A GLANCE:Our specialists earn an hourly base pay of $18.00, along with lucrative commission and incentives for targeted hourl...
  • 1 Day Ago

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0 Employee Communications Manager jobs found in Bakersfield, CA area

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Human Resources Technician (Hourly/Short Term Temporary)
  • Kern Comunity College District
  • Bakersfield, CA
  • Basic Function Under the direction of an assigned supervisor, perform a variety of complex technical tasks and comprehen...
  • 3/28/2024 12:00:00 AM

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Retail Sales Associate (Part-Time)
  • AutoZone, Inc.
  • Bakersfield, CA
  • AutoZone's Part-Time Retail Sales Associates drive sales through superior customer service by exceeding customer expecta...
  • 3/28/2024 12:00:00 AM

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Floor Staff
  • Regal Cinemas Corporation
  • Bakersfield, CA
  • Summary: Floor Staff team members are classified based on individual theatre needs, and/or employee availability, as eit...
  • 3/28/2024 12:00:00 AM

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Part Time Sales Associate - Macy's Shop, Bakersfield
  • Hugo Boss
  • Bakersfield, CA
  • HUGO BOSS is one of the leading fashion and lifestyle companies in the premium segment with over 17,000 employees worldw...
  • 3/28/2024 12:00:00 AM

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Medical Case Manager
  • Clinica Sierra Vista
  • Bakersfield, CA
  • Clinica Sierra Vista is excited to be one of the largest Federally Qualified Health Centers in the Nation! We're honored...
  • 3/28/2024 12:00:00 AM

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Rep, CRO Mobile Examiner - (P/T) - ExamOne/Bakersfield, CA area
  • Quest Diagnostics
  • Bakersfield, CA
  • Overview: Under the direction of the Branch Manager or Field Leader, the Mobile Examiner's primary responsibility is to ...
  • 3/28/2024 12:00:00 AM

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Staffing Specialist (Onsite) - Bakersfield, CA
  • PeopleReady
  • Bakersfield, CA
  • Job Description We are searching for a motivated individual who enjoys variety in their day and thrives in a fast-paced ...
  • 3/28/2024 12:00:00 AM

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Communications Specialist (Emergency Dispatch Trainee)
  • Hall Ambulance
  • Bakersfield, CA
  • Hall Ambulance Service, Inc. has served the Kern County Community for over 50 years. Join us in building a future based ...
  • 3/25/2024 12:00:00 AM

Bakersfield is a city in and the county seat of Kern County, California, United States. It covers about 151 sq mi (390 km2) near the southern end of the San Joaquin Valley and the Central Valley region. Bakersfield's population is around 380,000, making it the 9th-most populous city in California and the 52nd-most populous city in the nation. The Bakersfield–Delano Metropolitan Statistical Area, which includes all of Kern County, had a 2010 census population of 839,631, making it the 62nd-largest metropolitan area in the United States. The more built-up urban area that includes Bakersfield and...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Employee Communications Manager jobs
$125,323 to $175,215
Bakersfield, California area prices
were up 2.5% from a year ago

Employee Communications Manager in Temple, TX
Being honest and communicating effectively with employees can transform levels of engagement, which, in turn, can drive long-term organizational success.
February 21, 2020
Employee Communications Manager in Wichita, KS
Internally, we restrict access to personal information to essential employees and third parties on a “need to know” basis.
February 07, 2020
Employee Communications Manager in Pine Bluff, AR
We assume no liability for any action or inaction regarding transmissions, communications, or content provided by any user or third party.
January 23, 2020