Employee Communications Director jobs in Hialeah, FL

Employee Communications Director manages the development and implementation of all internal communication programs within an organization. Oversees the design and implementation of communication programs to support and reinforce organizational objectives and comply with regulations. Being an Employee Communications Director manages project deliverables and timelines. Ensures consistent messaging themes and effective content selections. Additionally, Employee Communications Director manages the collaboration with public relations or corporate communications teams to produce clear and consistent communications. Assists in evaluating and selecting vendors to provide support services. Requires a bachelor's degree. Typically reports to a director. The Employee Communications Director typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. To be an Employee Communications Director typically requires 3+ years of managerial experience. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. (Copyright 2024 Salary.com)

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Front Desk Supervisor
  • EOS Hospitality HB Employee LLC
  • Key West, FL FULL_TIME
  • DUTIES & FUNCTIONS
    • Greet, check-in and checkout guests approaching the Front Desk in a friendly, efficient and courteous manner and in accordance with company, hotel and brand standards.
    • As needed, assist with scheduling, hiring and training front desk employees.
    • Monitors, coaches, and evaluates guest service representatives and night auditors.
    • Answer guest inquiries about hotel services, facilities, restaurants, transportation, entertainment and hours of operation in a timely manner.
    • Resolves guest challenges and takes appropriate action to ensure 100% guest satisfaction.
    • Build rapport with rewards members, distinguished visitors; escort guests to rooms, make welfare calls, encourage feedback throughout their stay.
    • Identify, solicit and sign up potential reward members (if applicable).
    • Maintain and market promotions and guest programs.
    • Obtain all necessary information when taking room reservations and follow the rate-quoting scenario.
    • Follow all cash handling and credit policies.
    • Ensure logging and delivery of packages, mail and messages to guests and meeting rooms.
    • Use proper two-way radio and phone etiquette at all times when communicating with other employees.
    • Fully comprehend and be able to operate all relevant aspects of the Front Desk computer system.
    • Be able to perform and complete all tasks and duties on the shift checklist in a timely and efficient manner.
    • Complete a bucket check, room rate verification report, and housekeeping report.
    • Balance and prepare individual paperwork for closing of shift according to hotel standards.
    • Maintain a clean work area.
    • Assist guests with safe deposit boxes.
    • Review Front Office log daily.
    • Be aware of all rates, packages, special promotions and closed out/restricted dates as listed.
    • Be familiar with all in-house groups.
    • Have knowledge of emergency procedures and assist when needed.

    • Fill in and support coworkers and team as needed to ensure efficient operation.

    • Perform duties, special assignments and projects as requested by management.
    QUALIFICATION STANDARDS
    General Requirements
    • Ability to attend to guests, associates and management in an attentive, friendly, courteous and service oriented manner which requires strong customer service as well as written and oral communication skills.
    • Maintain a warm and friendly demeanor at all times.
    • Must be able to speak, read, write and communicate in English to adequately perform the duties of the job.
    • Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
    • Must be able to multitask, delegate and prioritize to meet deadlines.
    • Attend all hotel required meetings and trainings.
    • Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives.
    • Must be able to maintain confidentiality of information.
    • Must be able to show initiative, including anticipating guest or operational needs.
    • Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform/attire and nametag.
    • Comply with company, hotel and brand standards and regulations to encourage safe and efficient hotel operations.
    • Employee must be able to maintain standards of attendance and punctuality and must be able to work varying schedules that include evenings, weekends, holidays and extended hours as business dictates.
    Education & Experience:
    • High School diploma/GED or equivalent education/experience required.
    • Experience in a hotel or a related field preferred.
    • 2 years of front desk experience required.
    • Computer experience with basic proficiency in Microsoft office and hotel property management systems required.
    Physical Requirements
    • While performing the duties of this job, the employee is required to stand, walk, balance, reach, push, pull, lift, grasp, feel, talk, hear, see, smell, taste, climb in and out of vehicle and perform repetitive motions that require manual dexterity during and throughout their shift.
    • This position requires the exertion of up to 50 pounds of force and lifting up to 50 pounds occasionally.
    • The employee is required to have visual acuity to prepare and analyze data and figures, operate machinery, tools and vehicles, view computer terminals, determine accuracy, neatness and thoroughness of work quality, and make general observations of facilities.
    • This position is primarily indoors and may subject the employee to high or cold temperatures from machinery and moderate noise level and require frequent use of computers, 10 key touch, copiers, facsimiles, keyboards, telephones and other devices like radios and headsets.
    We offer great benefits and perks. Medical, dental, vision, ancillaries, sister property hotel discount, housing based on availability, and much more.

  • 1 Month Ago

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IT Support Technician- Hospitality
  • Edge Communications
  • Key West, FL FULL_TIME
  • IT Support Technician Title: IT Support Technician – Hospitality Reports to: IT Services Company DescriptionEdge is a provider of integrated, managed voice and data technology systems and services for...
  • Just Posted

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Account Manager Trainee
  • PS Communications
  • Hialeah, FL FULL_TIME
  • We are one of Hialeah’s leading consulting telecommunications firms in communications and client management. Our company's foundation is based on our team members' unique personalities and drive and p...
  • 12 Days Ago

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Service Technician
  • Hotwire Communications
  • Key West, FL FULL_TIME
  • The Service Technician is responsible for quality installation practices including upgrades, disconnects and troubleshooting of all existing services including IP and RF based video, voice and interne...
  • 1 Month Ago

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HR Project Administrator
  • ITG Communications
  • Hialeah, FL FULL_TIME
  • A project administrator is responsible for overseeing human resource functions as assigned. Project Administrator duties include relaying information between the team and upper management, guiding and...
  • 2 Months Ago

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Store Employee
  • 7-Eleven, Inc.
  • Hialeah, FL OTHER
  • Overview Franchisees typically rely on Sales Associates to provide outstanding service, maintain a clean, customer friendly environment, stock and merchandise products, and operate the register. Franc...
  • 18 Days Ago

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0 Employee Communications Director jobs found in Hialeah, FL area

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Preschool Teacher
  • AMERICAN EAGLE ACADEMY II - NORTH LAUDERDALE CAMPUS
  • Fort Lauderdale, FL
  • Job Description Job Description Preschool Teacher Looking for a reliable, nurturing, and creative Teacher for the Toodle...
  • 4/24/2024 12:00:00 AM

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Assoc. Director, Development Initiatives
  • The University of Miami
  • Miami, FL
  • Current Employees: If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click he...
  • 4/24/2024 12:00:00 AM

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BDC Internet Sales
  • Potamkin Hyundai
  • Hialeah, FL
  • Job Title: Business Development Center Representative Department: Business Development Center Position Description: Comm...
  • 4/24/2024 12:00:00 AM

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Development Associate
  • The Jewish Leadership Academy
  • Miami, FL
  • FOR IMMEDIATE HIRE: DEVELOPMENT ASSOCIATE ABOUT US __________________________________________________________ The Jewish...
  • 4/23/2024 12:00:00 AM

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Public Relations Manager
  • Concacaf
  • Miami, FL
  • Position Title: Public Relations ManagerDepartment: CommunicationsReports to: Director of CommunicationsPosition based i...
  • 4/23/2024 12:00:00 AM

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Summer Camp - Aquatics Director
  • Saint Andrew's School
  • Boca Raton, FL
  • Job Details Job Location Saint Andrew's School - Boca Raton, FL Position Type Seasonal Description The Summer Camp Aquat...
  • 4/23/2024 12:00:00 AM

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Production Admin - Ingest
  • Paper Street Media
  • Miami, FL
  • Who we are - We are web-based video-on-demand networks with a focus on adult entertainment, based out of Downtown Miami....
  • 4/22/2024 12:00:00 AM

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Development Associate
  • The Jewish Leadership Academy
  • Miami, FL
  • FOR IMMEDIATE HIRE: DEVELOPMENT ASSOCIATE ABOUT US __________________________________________________________ The Jewish...
  • 4/21/2024 12:00:00 AM

Hialeah ( /ˌhaɪəˈliːə/) is a city in Miami-Dade County, Florida, United States. With the population of 239,673 at the 2018 United States Census, Hialeah is the sixth-largest city in Florida. It is a principal city of the Miami metropolitan area, which was home to an estimated 6,012,331 people at the 2015 census. It is located west-northwest of Miami, and is the only place in the county, other than Homestead, Florida, to have its own street grid numbered separately from the rest of the county (which is otherwise based on Miami Avenue at Flagler Street in downtown Miami, the county seat). Hialea...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Employee Communications Director jobs
$151,343 to $212,332
Hialeah, Florida area prices
were up 2.9% from a year ago

Employee Communications Director in Kingsport, TN
The Employee Communications Manager develops and executes internal employee communications strategies and plans that engage, align and inspire wireless employees with Verizon s overall strategy and the wireless market s vision and business objectives.
December 13, 2019
Employee Communications Director in Racine, WI
46% of employees generally never know what they are supposed to do after leaving a meeting, according to Entrepreneur.
November 30, 2019
Employee Communications Director in Honolulu, HI
The employee communications manager responsibilities mainly comprise communicating and conveying the most important information to the internal employees as well as keeping in touch with the external sources to facilitate better communication.
February 22, 2020