Emergency Dispatcher jobs in West Covina, CA

Emergency Dispatcher is responsible for responding to calls for emergency and non-emergency assistance and dispatching law enforcement, fire fighting, or rescue units. Transmits and receives coded and conventional messages. Being an Emergency Dispatcher differentiates between routine, priority, and emergency messages, and initiates or follows through on responses as required. Communicates details of situation and location. Additionally, Emergency Dispatcher enters unit response details into a database. Requires a high school diploma. Typically reports to a supervisor. The Emergency Dispatcher works independently within established procedures associated with the specific job function. Has gained proficiency in multiple competencies relevant to the job. To be an Emergency Dispatcher typically requires 3-5 years of related experience. (Copyright 2024 Salary.com)

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Non-Emergency Medical Dispatcher
  • West Coast Ambulance
  • Burbank, CA FULL_TIME
  • Job Description: Non-Emergency Medical Dispatcher

    West Coast Ambulance - Burbank, CA, 91502

    Job Type: Full-Time
     
    About Us:
    As a Non-Emergency Medical Dispatcher, you will play a crucial role in coordinating and dispatching transportation services for non-emergency medical situations. Your primary responsibility will be to ensure the efficient and timely dispatch of our vehicles while maintaining clear communication with drivers and clients. We currently provide Wheelchair, Stretcher, BLS, ALS, and SCT in Los Angeles County.
     

    Job Summary

    The Non-Emergency Medical Dispatcher will be responsible for receiving and processing non-emergency medical transportation requests from healthcare facilities, patients, and their families. The dispatcher will coordinate with drivers and other dispatchers to ensure timely and efficient transportation services.

    Key Responsibilities

    • Receive and process non-emergency medical transportation requests
    • Coordinate with drivers and other dispatchers to ensure timely and efficient transportation services
    • Communicate with healthcare facilities, patients, and their families to provide updates on transportation status
    • Maintain accurate records of transportation requests and services provided
    • Ensure compliance with all applicable regulations and policies
    • Promptly and efficiently answering customer inquiries, processing requests and scheduling transportation
    • Utilizes system software to document call interaction and scheduling transportation, all documentation must be concise and accurate
    • Pacify and respond to irate callers before escalating call to supervisor
    • Resolving customer problems with minimal supervision
    • Attending weekly meetings updates for job proficiency
    • Demonstrates flexibility in taking on new tasks or providing coverage for unexpected increase in volume of calls by assisting other departments
    • Perform other duties as assigned

    Qualifications

    • High school diploma or equivalent
    • Minimum of 1 year of experience in a dispatch or customer service role is preferred 
    • Excellent communication and interpersonal skills
    • Ability to work in a fast-paced environment and handle multiple tasks simultaneously
    • Strong attention to detail and accuracy
    • Proficient in Microsoft Office and other computer applications
    • Knowledge of medical terminology and transportation regulations is a plus
    • ETC or EMD license
    Benefits
    • Health Insurance
    • Dental
    • Vision 
    • 401K Matching
     

  • 6 Days Ago

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Emergency Dispatcher Overnight Shift
  • AMWEST INC
  • Los Angeles, CA FULL_TIME,PART_TIME
  • Amwest Ambulance is looking for EXPERIENCED Dispatchers that would like to be apart of a growing company that thrives on excellent patient care and customer service. We're looking for energetic, punct...
  • 1 Month Ago

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Emergency Alarm Dispatcher - Paid Training and Medical Benefits
  • American Two-Way
  • North Hollywood, CA PART_TIME,FULL_TIME
  • We are a National Life and Safety Monitoring Center Our Company Proudly Maintains an Employee Focused Culture in a Relaxed Environment. We are seeking to employ Vibrant and Dedicated candidates to fil...
  • Just Posted

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Emergency Veterinarian
  • Encino Pet Hospital and Emergency
  • Encino, CA FULL_TIME
  • Company Description Encino Pet Hospital and Emergency is a full service day-emergency and GP hospital that provides mentorship. Great place for vets with a passion for emergency medicine. Our staff ar...
  • 8 Days Ago

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Dispatcher
  • First Student
  • Van Nuys, CA FULL_TIME
  • Now Hiring a Dispatcher At First Student, our Dispatchers are a constant reflection of our company’s commitment to safety and customer service. The Dispatcher is responsible for dispatching all buses,...
  • 18 Days Ago

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Dispatcher
  • AMR
  • Compton, CA FULL_TIME
  • More Information about this Job Job Title: DispatcherReports To: Communications SupervisorDepartment: CommunicationsFLSA Status: Non-Exempt POSITION SUMMARY:The Dispatcher I functions primarily as a c...
  • 19 Days Ago

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0 Emergency Dispatcher jobs found in West Covina, CA area

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Dialysis Biomedical Technician
  • US Renal Care
  • Glendale, CA
  • USRC's greatest strength in being a leader in the dialysis industry is our ability to recognize and celebrate the differ...
  • 3/28/2024 12:00:00 AM

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Hotel Maintenance Worker
  • CYNET SYSTEMS
  • Los Angeles, CA
  • Job Description: Pay Range $20hr - $22hr Accountabilities: Provides customer service to students, faculty, staff and ext...
  • 3/28/2024 12:00:00 AM

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Planning Intern
  • City of Pico Rivera, CA
  • Pico Rivera, CA
  • Salary: $16.00 - $22.00 Hourly Location : Pico Rivera, CA Job Type: Temporary Job Number: 202402-Planning Intern Departm...
  • 3/28/2024 12:00:00 AM

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Recovery Room Nurse for outpatient center
  • Alliance Interventional Institute I
  • Palmdale, CA
  • Job Description Job Description We are seeking a recovery room nurse for an outpatient facility. In this position, you w...
  • 3/27/2024 12:00:00 AM

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Armed Security Guards & Patrols
  • IRON DELTA SECURITY
  • Los Angeles, CA
  • Job Description Job Description Armed Security Guards & Patrols - We are looking for Armed Security Guards for Standing ...
  • 3/27/2024 12:00:00 AM

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Emergency Dispatcher I>
  • California State Gov
  • Rialto, CA
  • California State Gov - JobID: 3961990 [Dispatcher Coordinator / Telecommunicator] As a Dispatcher at the State of Califo...
  • 3/25/2024 12:00:00 AM

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PUBLIC SAFETY DISPATCHER
  • City of Torrance, CA
  • Torrance, CA
  • Salary: $4,848.13 - $6,496.53 Monthly Location : Torrance, CA Job Type: Permanent Full-time Job Number: 23117305 Departm...
  • 3/24/2024 12:00:00 AM

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EMS Supervisor
  • One of a Kind Restoration
  • Los Angeles, CA
  • Job Description Job Description Transform Your Career and Drive Success in Our Emergency Management Services Team Are yo...
  • 3/24/2024 12:00:00 AM

West Covina is a city in Los Angeles County, California, located 19 miles (31 km) east of Downtown Los Angeles in the eastern San Gabriel Valley and is part of Greater Los Angeles. The population for the city was 106,098 at the 2010 census....
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Emergency Dispatcher jobs
$42,949 to $54,687
West Covina, California area prices
were up 3.2% from a year ago

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December 28, 2019
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Dispatchers who work at PSAPs must complete approved telecommunicator courses.
November 28, 2019
Like the job of a first responder, emergency dispatchers most often work within their own communities, thereby serving the citizens who live there.
February 13, 2020
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Fairbanks Emergency Communication Center is Hiring Dispatchers.
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