Emergency Dispatcher is responsible for responding to calls for emergency and non-emergency assistance and dispatching law enforcement, fire fighting, or rescue units. Transmits and receives coded and conventional messages. Being an Emergency Dispatcher differentiates between routine, priority, and emergency messages, and initiates or follows through on responses as required. Communicates details of situation and location. Additionally, Emergency Dispatcher enters unit response details into a database. Requires a high school diploma. Typically reports to a supervisor. The Emergency Dispatcher works independently within established procedures associated with the specific job function. Has gained proficiency in multiple competencies relevant to the job. To be an Emergency Dispatcher typically requires 3-5 years of related experience. (Copyright 2024 Salary.com)
Job Overview:
We are seeking a highly organized and detail-oriented individual to join our team as a Dispatcher. As a Dispatcher, you will play a crucial role in coordinating and managing the transportation of goods and materials. The ideal candidate will have experience with transportation management systems and possess strong communication skills.
Responsibilities:
- Coordinate the scheduling and dispatching of drivers and vehicles for timely delivery of goods
- Monitor routes and track shipments using GPS and transportation management systems
- Communicate with drivers, customers, and internal teams to ensure efficient operations
- Resolve any issues or delays in delivery by providing alternative solutions
- Maintain accurate records of shipments, including tracking numbers, delivery times, and customer information
- Collaborate with shipping and receiving teams to ensure smooth logistics operations
- Utilize GIS software to optimize routes and minimize fuel consumption
- Provide exceptional customer service by addressing inquiries and resolving complaints
Qualifications:
- Previous experience as a Dispatcher or in a similar role preferred
- Proficient in using transportation management systems such as Oracle Transportation Management or AS400
- Familiarity with logistics and supply chain processes
- Strong problem-solving skills with the ability to think quickly on your feet
- Excellent communication skills, both written and verbal
- Detail-oriented with strong organizational skills
- Ability to multitask and prioritize tasks effectively
Note: This is a paid position. Internship positions must also be compensated.
Job Type: Full-time
Pay: $17.00 - $20.00 per hour
Schedule:
Experience:
Ability to Commute:
Work Location: In person
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