Emergency Dispatcher jobs in Texas

Emergency Dispatcher is responsible for responding to calls for emergency and non-emergency assistance and dispatching law enforcement, fire fighting, or rescue units. Transmits and receives coded and conventional messages. Being an Emergency Dispatcher differentiates between routine, priority, and emergency messages, and initiates or follows through on responses as required. Communicates details of situation and location. Additionally, Emergency Dispatcher enters unit response details into a database. Requires a high school diploma. Typically reports to a supervisor. The Emergency Dispatcher works independently within established procedures associated with the specific job function. Has gained proficiency in multiple competencies relevant to the job. To be an Emergency Dispatcher typically requires 3-5 years of related experience. (Copyright 2024 Salary.com)

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Emergency Communications Specialist (9-1-1 Dispatcher)
  • North Texas Emergency Communications Center
  • Carrollton, TX FULL_TIME
  • Summary of Duties: The Emergency Communications Specialist (ECS) receives and processes requests for service for police, fire, and EMS. Demonstrates a strong leadership presence that promotes the NTECC mission, vision, and strategic plans. This position works independently under the general supervision of the Operations Supervisor and collaborates with NTECC personnel as well as customers.
    Essential Job Functions :
    • Answers emergency and non-emergency call requests for service for police, fire, and emergency medical assistance for member agencies; prioritizes and dispatches emergency responders and appropriate resources; coordinates with other agencies, citizens, and businesses to gather information, make referrals, or dispatch assistance, including mutual aid requests.
    • Relays pertinent information to public safety personnel (police, fire, medical) via radio in a concise, organized, and understandable manner; monitors radio traffic and provides immediate information and assistance.
    • Utilizes the CAD system to maintain status and awareness for a variety of public safety and personnel (police, fire, medical), resources and incidents; documents updates and changes in the CAD system as required; notifies key supervisory and management personnel on critical incidents.
    • Conducts computer searches through local, state, and national databases, interprets and provides information to the requesting officer; confirms stolen property, wanted persons, and missing persons; enters data into TCIC/NCIC as requested; sends and receives teletypes, completes regional warrant confirmations for member agencies and processes all appropriate paperwork to ensure accurately and timely notification to confirming agencies and member cities.
    • Supports the NTECC culture by assisting co-workers as needed with guidance and training.
    • Supports the relationship between the NTECC and the public by demonstrating courteous and cooperative behavior when interacting with citizens, visitors, and NTECC staff.
    • Maintains high level of confidential and sensitive information in a discrete and professional manner.
    • Maintains the integrity, professionalism, values, and goals of the NTECC by assuring that all rules and regulations are followed, and that accountability and public trust are preserved.
    • Punctual and regular attendance at work; work the assigned schedule and comply with the timekeeping policies and procedures. Able to work in a 24/7 work environment (weekends, holidays, inclement weather) and any shift (day or night).
    • Performs other duties as assigned.
    • Lateral pay available for licensed 9-1-1 Telecommunicators/Dispatchers
    • Must be at least 18 years of age.
    • Must pass all applicable pre-employment screenings to include a drug screen and background investigation.
    • Communicate clearly and concisely, relay details accurately both verbally and in writing.
    • Must read, write, and speak English.
    • A valid Texas Driver’s License may be required or be able to obtain one within 90 days of employment.
    • Must be able to pass FBI criminal background fingerprint check and comply with state and federal requirements for criminal justice information security standards.
    Any work-related experience resulting in acceptable proficiency levels in the above Minimum Qualifications is an acceptable substitute for the above specified education and experience requirements.
    License and Certification:
    • Position requires successful completion of all required certifications within (1) year and continuous education training for current license(s). Certifications include Texas Commission on Law Enforcement (TCOLE) Public Safety Telecommunicator License; NCIC/TCIC full access, CPR, IAED Emergency Medical Dispatch and IAED Emergency Fire Dispatch.
    • Depending on the needs of the NTECC, additional licenses and certifications may be required.
    Physical Demands and Working Environment:
    Work performed is primarily an office classification in a call center/dispatch environment, although standing in work areas and walking between work areas may be required . Finger dexterity is needed to access, enter, and retrieve data using a computer keyboard or calculator and to operate standard office equipment; vision to read printed materials and a computer screen; hearing and speech to communicate in person and over the telephone and radio. Positions in this classification occasionally (daily, weekly, or monthly) bend, stoop, kneel, reach, push, and pull drawers open and closed to retrieve and file information. Employees may be required to lift, carry, push, and pull materials and objects weighing up to 25 pounds.
    Employees work in an office environment with moderate noise levels, controlled temperature conditions, and minimal direct exposure to hazardous physical substances. Employees may interact with upset staff and/or public and private representatives in interpreting and enforcing departmental policies and procedures.
    The position also requires meeting the essential requirements of the Physical Demands and Working Conditions, with or without reasonable accommodation. Work is performed in a fast paced, high volume call center environment; incumbents must remain alert and responsive while coordinating stressful situations in a fluid and dynamic work environment.
    The above statements are intended to describe the general nature and level of work being performed and are not intended to be an exhaustive list of all responsibilities, duties and skills which may be required . NTECC is an Equal Opportunity Employer and encourages applications from all persons without regard to race, creed, color, national origin, religion, gender, age, marital status, disability, sexual orientation, veteran status, genetic information, or any protected class in accordance with the law. NTECC provides reasonable accommodation for its employees and the public with disabilities, including veterans. For more information, please contact NTECC Administrative Services.
    Must be available to respond to critical issues during non-business hours.
  • 2 Days Ago

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Part-Time Emergency Services Dispatcher
  • Harris Fort Bend Emergency Services District 100
  • Houston, TX PART_TIME
  • HARRIS AND FORT BEND COUNTY ESD NO. 100 WESTCOM EMERGENCY COMMUNICATIONS CENTER Title: Part-Time Emergency Services Dispatcher Reports To: Emergency Services Dispatch Supervisor Division: Emergency Di...
  • 1 Day Ago

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Part-Time Emergency Services Dispatcher
  • Harris Fort Bend Emergency Services District 100
  • Houston, TX PART_TIME
  • HARRIS AND FORT BEND COUNTY ESD NO. 100 WESTCOM EMERGENCY COMMUNICATIONS CENTER Title: Part-Time Emergency Services Dispatcher Reports To: Emergency Services Dispatch Supervisor Division: Emergency Di...
  • 2 Days Ago

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911 Telecommunications Dispatcher, Full-Time
  • Harris Fort Bend Emergency Services District 100
  • Houston, TX FULL_TIME
  • HARRIS AND FORT BEND COUNTY ESD NO. 100 WESTCOM EMERGENCY COMMUNICATIONS CENTER Title: Dispatcher Reports To: Dispatch Supervisor Division: Emergency Dispatch Position: Full-Time, Non-Exempt (Hourly),...
  • 1 Day Ago

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Emergency Alarm Dispatcher
  • Ampcus, Inc
  • Irving, TX FULL_TIME
  • Emergency Alarm Dispatcher Provides support for monitoring and processing alarms received within the Central Monitoring Station (CMS). Receives processes and dispatches emergency calls to responsible ...
  • 20 Days Ago

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Emergency Dispatcher (FT)
  • RPMStaffing Professionals
  • Paris, TX FULL_TIME
  • Now Hiring Skilled Emergency 911 Dispatchers in Paris, TXPay: 16 .57 per hourDuties: Dispatching from a Communications Center Fire, Police, and Ambulance calls by radio and telephone in emergency situ...
  • 1 Day Ago

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Armed Security Guards & Patrols
  • IRON DELTA SECURITY
  • Los Angeles, CA
  • Job Description Job Description Armed Security Guards & Patrols - We are looking for Armed Security Guards for Standing ...
  • 4/26/2024 12:00:00 AM

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Customer Service Agents - Onsite in Kansas City, MO
  • Johnson Controls
  • Kansas City, MO
  • Customer Service Agents and/or Dispatchers Needed: Starting at $14-$16 hourly based on experience! Looking for advanceme...
  • 4/25/2024 12:00:00 AM

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Network Technician
  • TengoInternet
  • San Antonio, TX
  • Job Description Job Description A growing 21-year-old company located near the Quarry Shopping Center and the San Antoni...
  • 4/25/2024 12:00:00 AM

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Public Safety Communications Operator - FULL TIME **Starting $21/ hr
  • Consolidated Dispatch Agency
  • Monticello, FL
  • Job Description Job Description The CDA employs THE FIRST OF THE FIRST RESPONDERS. Public Safety Communications Operator...
  • 4/24/2024 12:00:00 AM

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Public Safety Communications Operator - PART-TIME *Increase $21/ hr
  • Consolidated Dispatch Agency
  • Tallahassee, FL
  • Job Description Job Description The CDA employs THE FIRST OF THE FIRST RESPONDERS. Public Safety Communications Operator...
  • 4/24/2024 12:00:00 AM

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911 Communications Specialist (911 Emergency Dispatch)
  • Greenwood Village
  • Englewood, CO
  • The City of Greenwood Village welcomes your interest for the position of 911 Communications Specialist with the police d...
  • 4/24/2024 12:00:00 AM

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Public Safety Communications Operator - FULL TIME **Starting $21/ hr
  • Consolidated Dispatch Agency
  • Tallahassee, FL
  • Job Description Job Description The CDA employs THE FIRST OF THE FIRST RESPONDERS. Public Safety Communications Operator...
  • 4/24/2024 12:00:00 AM

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Customer Support Specialist
  • Kings III
  • Title:Customer Support Specialist * Field customer inquiries via phone and email. Troubleshoot and resolve hardware issu...
  • 4/23/2024 12:00:00 AM

Texas (/ˈtɛksəs/, locally /ˈtɛksɪz/; Spanish: Texas or Tejas Spanish pronunciation: [ˈtexas] (listen)) is the second largest state in the United States by both area and population. Geographically located in the South Central region of the country, Texas shares borders with the U.S. states of Louisiana to the east, Arkansas to the northeast, Oklahoma to the north, New Mexico to the west, and the Mexican states of Chihuahua, Coahuila, Nuevo León, and Tamaulipas to the southwest, while the Gulf of Mexico is to the southeast. Houston is the most populous city in Texas and the fourth largest in the...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Emergency Dispatcher jobs
$37,818 to $48,150

Emergency Dispatcher in Columbus, OH
A variety of tasks come into play as 911 Dispatchers work to coordinate the appropriate response to callers’ situations.
October 05, 2019
Emergency Dispatcher in Philadelphia, PA
New Jersey has set statewide training standards for telecommunicators who work at Public Safety Answer Points, or PSAPs; these are the centers where 911 calls are first received.
November 12, 2019
Emergency Dispatcher in Shreveport, LA
We’re responsible for taking the 911 calls, dispatching the units (fire fighters, paramedics, and police officers) to the scene and keeping everyone up to date on what is going on.
November 25, 2019