Emergency Dispatcher jobs in Scranton, PA

Emergency Dispatcher is responsible for responding to calls for emergency and non-emergency assistance and dispatching law enforcement, fire fighting, or rescue units. Transmits and receives coded and conventional messages. Being an Emergency Dispatcher differentiates between routine, priority, and emergency messages, and initiates or follows through on responses as required. Communicates details of situation and location. Additionally, Emergency Dispatcher enters unit response details into a database. Requires a high school diploma. Typically reports to a supervisor. The Emergency Dispatcher works independently within established procedures associated with the specific job function. Has gained proficiency in multiple competencies relevant to the job. To be an Emergency Dispatcher typically requires 3-5 years of related experience. (Copyright 2024 Salary.com)

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Dispatcher
  • Casella Waste Systems, Inc.
  • Mountain Top, PA FULL_TIME
  • Position Summary

    The Dispatcher communicates with drivers to assist with problem resolution while on route for residential, commercial, and roll-off services, coordinates the utilization of drivers, trucks, and containers to create capacity, maximize productivity and ensure prompt, courteous and efficient service for all customers.  

    Key Responsibilities

    • Dispatches drivers to calls as they are received, using information on customer needs, drivers’ locations and loads, and daily factors to balance cost and customer satisfaction.  
    • Ensures maximum productivity by achieving or exceeding Company-established goals by successfully routing vehicles.  
    • Assigns routes and service to appropriate drivers throughout the day and for the next day; manages and determines route actions and assuring route completion.  
    • Handles incoming calls and emails from customer service and sales department and manages requests for all pick-up or delivery on any container movement within the area.  
    • Initiates communication to customers while drivers are on-site/location, resolves pick-up and other issues delaying the service.  
    • Updates and informs Customer Care of any service delays in order to keep customers notified.  
    • Prepares, updates and dispenses daily route schedules. Gathers and maintains route sheet documentation for pick-ups (scheduled, missed, extra pick ups), route completions and driver locations. 
    • Reports driver performance issues or concerns to appropriate management for resolution.  
    • Participates in training and other learning opportunities to expand knowledge of the company, products, sales and services and performs any other duties needed to help drive our vision, fulfill our mission, and/or abide by our core values. 

    Education, Experience & Qualifications

    The successful candidate will have a high school diploma or GED, be legally eligible to work in the US, and have a demonstrated ability to work as part of a team in a collaborative environment. It is preferred that the candidate has some previous dispatch experience. 

     

    High attention to detail, excellent multi-tasking skills, excellent listening, communication and problem solving skills, the ability to work in a fast-paced environment and the ability to prioritize are required. 

    Attributes

    Confident, team-oriented individual who is attentive to detail, and results-oriented with the ability to see the larger picture while focusing on providing excellent customer service.  

    Benefits

    Medical, Dental, Vision, Life & Disability Insurance, Maternity & Parental Leave, Flexible Spending Accounts, Discounted Stock Program, 401K, Employee Awards, Employee Assistance Plan, Wellness Incentive, Tuition Assistance, Career Pathways, and More.

  • 16 Days Ago

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911 Dispatcher
  • Pike County Government
  • Valley, PA FULL_TIME
  • Job DescriptionA 911 Dispatcher is responsible for processing emergency and non-emergency calls for assistance and information. Must be able to communicate with the proper authorities via telephone an...
  • 3 Days Ago

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Dispatcher-Berwick, PA
  • Wise Snacks
  • Berwick, PA FULL_TIME
  • In the Dispatcher role you will schedule and oversee the transportation requirements to deliver, on-time, product to our customers. Oversees the Wise fleet (22 over the road drivers) and the Wise fuel...
  • 14 Days Ago

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Public Safety Dispatcher
  • Saw Creek Estates Community Association, Inc.
  • Bushkill, PA PART_TIME
  • Department: Public Safety Reports To: Chief of Public Safety Primary Duties: · Maintain Command and Control Center for the Community. · Keep radio communications between Control and Patrol Vehicles op...
  • 14 Days Ago

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CHILD WELFARE TRANSPORTATION DISPATCHER
  • JusticeWorks Family of Services
  • Luzerne, PA FULL_TIME
  • FULL TIME CHILD WELFARE TRANSPORTATION DISPATCHER - LUZERNE COUNTY, PA Dispatcher JusticeWorks is seeking a dedicated Child Welfare Transportation Dispatcher to join our compassionate team in providin...
  • 1 Month Ago

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CHILD WELFARE TRANSPORTATION DISPATCHER
  • JusticeWorks
  • Hazleton, PA FULL_TIME
  • FULL TIME CHILD WELFARE TRANSPORTATION DISPATCHER - LUZERNE COUNTY, PA Dispatcher JusticeWorks is seeking a dedicated Child Welfare Transportation Dispatcher to join our compassionate team in providin...
  • 1 Month Ago

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0 Emergency Dispatcher jobs found in Scranton, PA area

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FEEDER/PACKER - NIGHTS
  • Berry Global
  • Pittston, PA
  • **Overview** **Berry Global** , headquartered in Evansville, Indiana, is committed to its mission of Always Advancing to...
  • 3/27/2024 12:00:00 AM

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Helicopter Line Pilot
  • Geisinger
  • Elmhurst, PA
  • Job Title: Helicopter Line Pilot Location: Avoca, Pennsylvania Job Category: Transportation Schedule: Rotation Work Type...
  • 3/26/2024 12:00:00 AM

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Helicopter Line Pilot
  • Geisinger
  • Shavertown, PA
  • Job Title: Helicopter Line Pilot Location: Avoca, Pennsylvania Job Category: Transportation Schedule: Rotation Work Type...
  • 3/26/2024 12:00:00 AM

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Helicopter Line Pilot
  • Geisinger
  • Lake Harmony, PA
  • Job Title: Helicopter Line Pilot Location: Avoca, Pennsylvania Job Category: Transportation Schedule: Rotation Work Type...
  • 3/26/2024 12:00:00 AM

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CDL B Driver
  • Wind River Environmental
  • Honesdale, PA
  • Position Summary This position is responsible for residential and commercial pumping and disposal of non-hazardous waste...
  • 3/26/2024 12:00:00 AM

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Helicopter Line Pilot
  • Geisinger
  • Moosic, PA
  • Job Title: Helicopter Line Pilot Location: Avoca, Pennsylvania Job Category: Transportation Schedule: Rotation Work Type...
  • 3/25/2024 12:00:00 AM

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Helicopter Line Pilot
  • Geisinger
  • Pittston, PA
  • Job Title: Helicopter Line Pilot Location: Avoca, Pennsylvania Job Category: Transportation Schedule: Rotation Work Type...
  • 3/25/2024 12:00:00 AM

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Helicopter Line Pilot
  • Geisinger
  • Lake Ariel, PA
  • Job Title: Helicopter Line Pilot Location: Avoca, Pennsylvania Job Category: Transportation Schedule: Rotation Work Type...
  • 3/25/2024 12:00:00 AM

Scranton is the sixth-largest city in the Commonwealth of Pennsylvania. It is the county seat and largest city of Lackawanna County in Northeastern Pennsylvania's Wyoming Valley and hosts a federal court building for the United States District Court for the Middle District of Pennsylvania. With a population of 77,291, it is the largest city in the Scranton–Wilkes-Barre–Hazleton, PA Metropolitan Statistical Area, which has a population of about 570,000. The city is conventionally divided into 7 districts: North Scranton, Southside, Westside, East Scranton (Hill Section), Central City, Minooka, ...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Emergency Dispatcher jobs
$35,751 to $45,523
Scranton, Pennsylvania area prices
were up 1.5% from a year ago

Emergency Dispatcher in Rochester, NY
Not everyone is cut out for a career in emergency dispatching, as is evident from this profession’s high turnover rate.
December 28, 2019
Emergency Dispatcher in Pierre, SD
Dispatchers who work at PSAPs must complete approved telecommunicator courses.
November 28, 2019
Like the job of a first responder, emergency dispatchers most often work within their own communities, thereby serving the citizens who live there.
February 13, 2020
Emergency Dispatcher in Harrisburg, PA
Fairbanks Emergency Communication Center is Hiring Dispatchers.
November 28, 2019