Emergency Dispatcher jobs in Pompano Beach, FL

Emergency Dispatcher is responsible for responding to calls for emergency and non-emergency assistance and dispatching law enforcement, fire fighting, or rescue units. Transmits and receives coded and conventional messages. Being an Emergency Dispatcher differentiates between routine, priority, and emergency messages, and initiates or follows through on responses as required. Communicates details of situation and location. Additionally, Emergency Dispatcher enters unit response details into a database. Requires a high school diploma. Typically reports to a supervisor. The Emergency Dispatcher works independently within established procedures associated with the specific job function. Has gained proficiency in multiple competencies relevant to the job. To be an Emergency Dispatcher typically requires 3-5 years of related experience. (Copyright 2024 Salary.com)

Recently Added Emergency Dispatcher jobs

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911 Emergency Communications Dispatcher (04-2024)
  • City of Coral Springs
  • Springs, FL FULL_TIME
  • The Coral Springs, Parkland, and Coconut Creek Emergency Communications Center (ECC) answers all emergency and non-emergency calls for police, fire, and emergency medical services. In addition to the call-taking function, the Emergency Communications Center serves as the dispatch center for the Cities of Coral Springs and Coconut Creek for Police, Fire and EMS and the City of Parkland for Fire and EMS services only. In this role, the Emergency Communications Center is responsible for the safety of police officers and firefighter/paramedics, acting as their link to the resources they need, keeping track of their status and location, and coordinating the assignment of officers to new incidents.
     
    Inside the ECC, staff are on the job 24 hours a day protecting the residents of Coral Springs, Parkland, and Coconut Creek as the lifeline between the public and our first responders. The Coral Springs ECC became a CALEA Accredited Communications Center in 2007. We continue to be CALEA Accredited and have earned accreditation with excellence for the years 2013, 2016, and most recently in 2020. We are currently in the process for reaccreditation with CALEA for the year 2024.
     
    Our staff is committed to the City of Coral Springs' mission statement: To be the premier city in which to live, work and raise a family.
     
    For more information on our City and Emergency Communications Center, please visit the following site:
     
    City of Coral Springs Police Department website: Join911.org
    ADDITIONAL SALARY INFORMATION
    The current starting salary for a 911 Emergency Communications Dispatcher I is $57,348.04 with a lifetime top-out of
    $85,224.64. This range is periodically assessed for potential adjustment/increase. Candidates with experience in a police and/or fire communications center may be eligible to be hired above the established starting salary.
     
    Newly hired 911 Emergency Communications Dispatchers will start at the level of Dispatcher I. Upon full completion of training (to include Call Taking, Two Channel, FD and PD Radios) employees will be moved to Dispatcher II. The current salary range for this classification is $65,124.80 with a lifetime top-out of $96,781.65. This range is periodically assessed for potential adjustments/increase.
     
    Under general supervision, the purpose of the position is to perform responsible, specialized work in the receiving, prioritizing and dispatching of emergency and non-emergency telephone calls through the police/fire communications system. Employee is responsible for aiding emergency callers to establish composure in order to obtain essential information to document and dispatch the appropriate emergency personnel. Position facilitates the appropriate response for each call placed for service, while maintaining heavy radio traffic for incoming calls for service by units in the field. The employee works within the scope of established laws, rules, and regulations of the work, however, is expected to exercise considerable judgment and initiative in performing work under the established policies and procedures.
     
    The Communications Unit works 24 hours, 365 days a year including holidays. Applicants are expected to be available to work shifts that may include weekends, late night and/or holidays as well as mandatory overtime.
     
    • Operates a multi-line call system to receive 911 emergency and non-emergency calls, and operates advanced office equipment.
    • Receives telephone calls through the police/fire communications system; assumes control of the conversation; ascertains the nature of the call; prioritizes emergency and non-emergency situations and needs; routes information to appropriate police, fire and rescue units. Provide essential emergency instructions to callers prior to the arrival of police or fire units.
    • Alerts other agencies (hospitals, air rescue, etc.) as needed regarding the status of emergency transport. Enters information from callers into a Computer-Assisted Dispatch system (CAD) or prepares complaint cards.
    • Dispatches police and fire vehicles/personnel to emergency and non-emergency requests for assistance based on zone assignment and availability. Determines appropriate apparatus needed to be dispatched for each call. Multi-task between phone, radio and dispatch Tracks and logs available and unavailable units in the field.
    • Monitors radio frequencies, and maintains open contact with officers to provide administrative support as needed. Enters critical information into the Florida Crime Information Center/National Crime Information Center (FCIC/NCIC) systems for the dissemination of information on vehicle registration, wanted persons, warrants, endangered runaways, probation/parole, early inmate release, violent offenders, sexual offenders, predators, terrorists, protection or restraining order.
    • Research status of guns, vehicles, parts, boats and other items to determine if stolen. Notify the appropriate agency of the results of research.
    • Calls for tow trucks and taxis; request specialty unit and outside agency back up as needed.
    • Notifies appropriate authorities of missing children information, accident reports involving children; notifies hospitals and emergency medical staff of incoming patient information.
    • Communicates and assists each caller equally without regard to age, race, sex or dialect; identifies emergency or potential crisis situations and adjusts dialogue or activities accordingly; attempts to calm frantic or fearful callers.
    • Utilizes the records retrieval system to file paperwork, retrieves information as necessary, and organize emergency records.
    •  All additional duties as assigned.
    • High School Diploma or GED.
    • One (1) year of previous work experience.
    • Excellent verbal communication skills and significant ability to work under stress.  AED, CPR, and TDD Certifications preferred.
    • This position requires cognitive clarity and exceptional communication skills. To be considered for employment you MUST NOT have smoked or ingested any illegal drugs within 24 months of application. Drug use within 24 months of application serves as an automatic disqualifier. Drug use is verified as part of the Lie Detector portion of the application process.
    EXAMINATION PROCESS:
    The following includes all steps required to process for the position. Continuing on with each step of the process is contingent upon successfully completing the previous step. Candidates can be dismissed at any point throughout the consideration process.
     
    Communication regarding scheduling and updates will be posted to your governmentjobs.com account and/or emailed, please check your account regularly.
     
    If you have any questions regarding the status of your application or about the hiring process, please contact Human Resources Partner, Alyssa Steckler, at asteckler@coralsprings.gov or 954-346-1320.
     
    The duration of the hiring process typically takes between 4 and 6 weeks, however, may be up to 90 days depending on the department's hiring needs.
     
    1. Apply via our online application
    2. Application review
    3. CritiCall Test- Dispatcher Pre-Employment Testing
    4. Formal Interview
    5. Computerized Voice Stress Analysis Examination and Fingerprints
    6. Psychological Evaluation
    7. Extensive Background Investigation
    8. Post-Offer Medical Examination and Drug Test
    9. Completion of 15 month probationary period*
    * The Public Safety Telecommunicator probationary period is 15 months. Public Safety Telecommunicators must have completed the department training program and be working independently 12 months from their date of hire to remain employed. Months 12 through 15 are designed for new, fully trained Public Safety Telecommunicators to demonstrate proficiency prior to release from probation.
     
    For Applicants From Outside of the South Florida Area
    It is a significant time and financial investment for someone not currently residing in the South Florida area to process for this position. The bullets below indicate the number of visits you will need to make to the South Florida area in order to complete the hiring process.
     
    First Visit – One Day
    • Criticall Test
    Second Visit – 3 Successive Days, Minimum
    • Panel Interview (Half Day)
    • CVSA/Lie Detector Test (Half Day)  
    • Psychological Exam (Full Day)
    Background Investigation/Conditional Offer of Employment – Takes 2 to 4 Weeks – Do not need to be present

    Final Visit – Half a Day
    • Pre-Employment Medical Exam and Drug Screen – One Day
    Final Offer of Employment
    Progressing in the process is not guaranteed and you may be released from the process at ANY of the steps above. Additionally completing all steps in the process does not guarantee employment.

    The City of Coral Springs is firmly committed to offering an equitable, drug-free work environment. We do not discriminate in any employment-related decisions on the basis of race, color, religion, national origin, sex, age, disability or other similar factors that are not job-related. This commitment is practiced in all aspects of our personnel policies, programs, practices, recruitment, examination, appointment, training, promotion, retention and other related activities. When requested, the City of Coral Springs will make reasonable accommodations for individuals with disabilities. Please contact the Human Resources Unit at policeemployment@coralsprings.org if special assistance is needed.
  • 19 Days Ago
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C
Dispatcher
  • Coastal Waste & Recycling, Inc.
  • Pompano Beach, FL FULL_TIME
  • Overview Coastal Waste & Recycling is a locally owned and operated waste management and recycling company. We are experiencing explosive growth and with growth comes opportunity! Responsibilities We a...
  • 11 Days Ago
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Dispatcher
  • Humana
  • Miramar, FL FULL_TIME
  • Become a part of our caring community and help us put health first A Dispatcher is responsible for planning, scheduling, coordinating, and controlling drivers, loads and equipment. Duties include usin...
  • 13 Days Ago
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A
Dispatcher
  • Art Plumbing AC & Electric, LLC
  • Springs, FL FULL_TIME
  • If you are an Energetic Caring Hardworking Dedicated Customer Service and Dispatcher then come join our team of motivated professionals at Art Plumbing, Airconditioning & Electric and let us hear how ...
  • 3 Days Ago
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P
Dispatcher
  • Pride Air Conditioning & Appliance, Inc
  • Pompano Beach, FL FULL_TIME
  • High Tech HVAC Company is searching for a talented and motivated individual with at least 1 -2 years experience to coordinate and dispatch our team of technicians. Must be detail oriented and able to ...
  • 4 Days Ago
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A
Dispatcher
  • All American Facility Maintenance
  • Sunrise, FL FULL_TIME
  • The Dispatcher reports directly to the Account Manager and will support by executing and delivering on a range of responsibilities including dispatching, managing service calls, vendor sourcing, commu...
  • 6 Days Ago
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0 Emergency Dispatcher jobs found in Pompano Beach, FL area

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Operations Supervisor-TPB
  • BRIDGES OF AMERICA
  • Pompano Beach, FL
  • Job Details Job Location TURNING POINT BRIDGE - POMPANO BEACH, FL Description Progress your career with Florida's larges...
  • 4/19/2024 12:00:00 AM
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Warehouse Delivery Associate
  • Windy City Wire
  • Pompano Beach, FL
  • Job Description Job Description Windy City Wire - OPS Job title: Warehouse Delivery Associate Work Location: Pompano Bea...
  • 4/19/2024 12:00:00 AM
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Loss Prevention Officer
  • DECO INTERNATIONAL
  • Miami Beach, FL
  • Job Description Job Description DECO International Security Corporation (Lic# B2100213) is presently hiring licensed Cla...
  • 4/18/2024 12:00:00 AM
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Park Gate Attendant - P/T (U05)
  • City of Boca Raton, FL
  • Boca Raton, FL
  • Salary: $15.30 - $20.30 Hourly Location : Boca Raton, FL Job Type: Part-Time Job Number: 03576 Department: Recreation Se...
  • 4/18/2024 12:00:00 AM
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INSPECTOR II - STRUCTURAL
  • City of Plantation, FL
  • Fort Lauderdale, FL
  • Salary: $68,012.86 - $114,261.60 Annually Location : Plantation, FL Job Type: Full time Job Number: 476-06 Department: B...
  • 4/17/2024 12:00:00 AM
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A
Warehouse Manager
  • AML Services Group LLC
  • Hollywood, FL
  • Job Description Job Description Plans, directs, and coordinates warehouse and distribution activities in accordance with...
  • 4/16/2024 12:00:00 AM
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C
ENGINEER II
  • City of Plantation, FL
  • Fort Lauderdale, FL
  • Salary: $72,174.73 - $125,042.72 Annually Location : Plantation, FL Job Type: Full time Job Number: 427ENG-04 Department...
  • 4/16/2024 12:00:00 AM
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Joint Replacement Sales Representative - West Palm Beach, FL
  • Strykermeded
  • West Palm Beach, FL
  • **Joint Replacement Sales Representative West Palm Beach, FL** **West Palm Beach, FL, US** **COVID-19 vaccination requir...
  • 4/15/2024 12:00:00 AM
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About Pompano Beach, Florida

Pompano Beach /ˌpɒmpənoʊ ˈbiːtʃ/ is a city in Broward County, Florida, United States, along the coast of the Atlantic Ocean just to the north of Fort Lauderdale. The nearby Hillsboro Inlet forms part of the Atlantic Intracoastal Waterway. As of the 2010 census the city's population was 99,845, It is a principal city of the Miami metropolitan area, which was home to an estimated 6,012,331 people at the 2015 census. Pompano Beach is currently in the middle of a redevelopment process to revitalize its beachfront and historic downtown. The city has also been listed as one of the top real estate ma...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Emergency Dispatcher jobs
$37,316 to $47,511
Pompano Beach, Florida area prices
were up 2.9% from a year ago
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What does an Emergency Dispatcher do?

Emergency Dispatcher in Rochester, NY
Not everyone is cut out for a career in emergency dispatching, as is evident from this profession’s high turnover rate.
December 28, 2019
Emergency Dispatcher in Pierre, SD
Dispatchers who work at PSAPs must complete approved telecommunicator courses.
November 28, 2019
Like the job of a first responder, emergency dispatchers most often work within their own communities, thereby serving the citizens who live there.
February 13, 2020
Emergency Dispatcher in Harrisburg, PA
Fairbanks Emergency Communication Center is Hiring Dispatchers.
November 28, 2019