Emergency Dispatcher is responsible for responding to calls for emergency and non-emergency assistance and dispatching law enforcement, fire fighting, or rescue units. Transmits and receives coded and conventional messages. Being an Emergency Dispatcher differentiates between routine, priority, and emergency messages, and initiates or follows through on responses as required. Communicates details of situation and location. Additionally, Emergency Dispatcher enters unit response details into a database. Requires a high school diploma. Typically reports to a supervisor. The Emergency Dispatcher works independently within established procedures associated with the specific job function. Has gained proficiency in multiple competencies relevant to the job. To be an Emergency Dispatcher typically requires 3-5 years of related experience. (Copyright 2024 Salary.com)
Description
Position Summary: Dispatcher/ Call Taker will be responsible for answering phones, scheduling calls, help control the daily schedule and ensure that all calls are handled in the most efficient manner. The employee is responsible for making sure that all crews are accounted for and on time for their scheduled calls.
Position Responsibilities:
Essential Physical Functions:
The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Physical Activity
Physical Requirements
Visual/Audible Acuity Requirements
Key Competencies:
Requirements
Position Qualifications:
Required
Preferred