Emergency Dispatcher is responsible for responding to calls for emergency and non-emergency assistance and dispatching law enforcement, fire fighting, or rescue units. Transmits and receives coded and conventional messages. Being an Emergency Dispatcher differentiates between routine, priority, and emergency messages, and initiates or follows through on responses as required. Communicates details of situation and location. Additionally, Emergency Dispatcher enters unit response details into a database. Requires a high school diploma. Typically reports to a supervisor. The Emergency Dispatcher works independently within established procedures associated with the specific job function. Has gained proficiency in multiple competencies relevant to the job. To be an Emergency Dispatcher typically requires 3-5 years of related experience. (Copyright 2024 Salary.com)
NOTE ON TARGETED CLASSIFICATION:
Employees in this classification shall be automatically upgraded to the Emergency Telecommunications Officer 2 classification in 6 months provided all of the criteria of Policy 5.6 B- I Upgrades for Targeted Classifications are met.
NOTE: Emergency Telecommunications Officer 1's are provisional (Non-Civil Service) employees. After successful completion of training with at least a standard evaluation, incumbents will begin their six month probationary period.
RECRUITMENT PROCESS: PLEASE READ THROUGH THE ENTIRE PROCESS BEFORE PROCEEDING
The process begins when you apply online. If you meet the minimum qualifications you will be sent an e-mail notice that your name has been placed on an eligibility register which will be used by the Department of Emergency Communications to select candidates for the training class.
IT IS YOUR RESPONSIBILITY to keep your personal data (name, e-mail address, phone #, etc.) current by updating your online information.
Note: Per Metro Ordinance No. SO94-1078. All employees of the Metropolitan Government shall be residents of the State of Tennessee or become residents of the state within six (6) months of employment as a prerequisite to employment with the Metropolitan Government.
We are an equal opportunity employer that values diversity at all levels. All individuals, regardless of personal characteristics, are encouraged to apply.
Metro Nashville Government respects the religious beliefs and practices of all employees and will make, on request, an accommodation for such observances when a reasonable accommodation is available that does not create an undue hardship on business operations.
Requests for ADA accommodation for the recruitment process should be directed to 615-862-6640.
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