Emergency Dispatcher jobs in Mansfield, OH

Emergency Dispatcher is responsible for responding to calls for emergency and non-emergency assistance and dispatching law enforcement, fire fighting, or rescue units. Transmits and receives coded and conventional messages. Being an Emergency Dispatcher differentiates between routine, priority, and emergency messages, and initiates or follows through on responses as required. Communicates details of situation and location. Additionally, Emergency Dispatcher enters unit response details into a database. Requires a high school diploma. Typically reports to a supervisor. The Emergency Dispatcher works independently within established procedures associated with the specific job function. Has gained proficiency in multiple competencies relevant to the job. To be an Emergency Dispatcher typically requires 3-5 years of related experience. (Copyright 2024 Salary.com)

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Emergency Communications Dispatcher
  • Ashland County Sheriff's Office
  • Ashland, OH FULL_TIME
  • Responsibilities:

    • Operate a multi-line telephone console system, alerting system, TDD system for the deaf and hearing-impaired, emergency siren warning system, texting, paging systems, copying, faxing and able to read and understand maps.
    • Translate information into the appropriate codes.
    • Determine and assign the level of priority of the call and enter the data into a computer-aided dispatch system for radio dispatch purposes.
    • To follow and adhere to all federal, state, local and agency protocols, directives and guidelines on dispatching.
    • Perform emergency medical dispatch and crisis intervention services.
    • Ask vital questions and provide pre-arrival instructions for emergency medical calls.
    • Efficiently monitor and operate a radio console and computer equipment.
    • Receive and respond to a variety of emergency and non-emergency services and complaints.
    • Ask questions to interpret, analyze and anticipate the caller’s situation as to resolve problems, provide information, dispatch emergency services or refer callers to other agencies.
    • Dispatch and coordinate the responses of public safety agencies.
    • Identify appropriate number and type of equipment or apparatus and officers to dispatch.
    • Enter and modify information into local, state and national computer databases.
    • Monitor and respond to a variety of technical systems and alarms.
    • Maintain a clean working environment including but not limited to: console work areas, monitors, chairs, floors, walls, restroom, sink, cupboards, windows and any other areas or offices within the communications division.
    • To perform any other job related tasks that may be ordered or instructed by any supervisor.

    Qualifications* - Minimum requirements:

    • For most emergency communications officer/dispatcher positions, dispatchers must be at least 18 years old.
    • Must possess a high school diploma or GED.
    • Must possess a valid driver’s license and no more than six points on their driving record and may not have any felony convictions.
    • Candidates for the position of dispatcher must also expect to undergo a number of interviews, a background investigation that meets all local, state and federal requirements, as well as a polygraph or computerized voice stress analysis examination (CVSA), drug screen, hearing test, a psychological test and a consultation with the staff psychologist.
    • Expected to take a computerized pre-employment skills test which checks for skills in multitasking, decision making, reading comprehension, data entry, spelling and other items. This type of pre-employment testing is completed before a job offer is extended.
    • Another minimum requirement for employment for a dispatcher includes the completion of a comprehensive training program for up to the first year of employment. This often includes classroom training and extensive, on-the-job training.

    Working Conditions:

    • This is an ‘essential position’. In a state of emergency, a dispatcher is required to work their scheduled shift and may be required to work additional hours.
    • Receives emotional calls from individuals in life and death situations including situations such as house fire, car crashes with injuries or fatalities, burglaries, etc.
    • Multiple incidents happening simultaneously.
    • Overtime may be required without notice. Working shifts and holidays will be required.
    • Workload will be affected by sudden changes in weather conditions (tornados, flooding, quick snow accumulation, icy conditions, extreme heat affecting power outages, etc.
    • Ongoing training is required with passing scores mandatory to retain position.

    Knowledge of:

    • Safety and Security: dispatchers must have knowledge of rules, regulations, and procedures, including safety procedures, such as CPR and first aid. Policies and procedures may refer to departmental policies and procedures related to emergency communications and disaster and special response plans.
    • Customer Service: dispatchers must have knowledge of providing excellent customer service.
    • Telecommunications: dispatchers must have knowledge of telecommunications systems, which may include transmission, broadcasting, and switching systems, and computerized databases, including computer operations and procedures. Further, they must understand basic dispatch codes, as well as standard abbreviations and industry terminology commonly used by emergency medical services and law enforcement agencies.
    • Geography: dispatchers must understand jurisdictional boundaries, as well as thoroughfares, landmarks, public buildings and waterways within the jurisdiction, as well as the building facility at the Ashland County Sheriff’s Office.

    Skills and abilities to:

    • The ability to develop and maintain cooperative and professional relationships with fellow employees, representatives from other departments and supervisors.
    • The ability to use logic and reasoning to reach conclusions and approaches to problems efficiently.
    • The ability to use judgment and decision-making skills to evaluate situations, establish priorities, and resolve matters in stressful situations.
    • The ability to actively listen and communicate effectively through clear speech and hearing.
    • The ability to follow instructions.
    • The ability to write clearly and spell correctly.
    • The ability to establish priorities and pass on information as needed.

    Job Type: Full-time

    Pay: $21.04 per hour

    Expected hours: 40 per week

    Benefits:

    • Dental insurance
    • Flexible spending account
    • Health insurance
    • Paid time off
    • Retirement plan
    • Vision insurance

    Schedule:

    • 8 hour shift
    • Day shift
    • Evening shift
    • Holidays
    • Night shift
    • On call
    • Overnight shift
    • Overtime
    • Weekends as needed

    Education:

    • High school or equivalent (Required)

    Shift availability:

    • Day Shift (Required)
    • Night Shift (Required)
    • Overnight Shift (Required)

    Work Location: In person

  • 26 Days Ago

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Dispatcher
  • First Student
  • Elyria, OH FULL_TIME
  • Now Hiring a Dispatcher At First Student, our Dispatchers are a constant reflection of our company’s commitment to safety and customer service. The Dispatcher is responsible for dispatching all buses,...
  • Just Posted

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Dispatcher
  • Armbruster Moving & Storage
  • Brunswick, OH FULL_TIME
  • We are a growing company that is looking for a fully committed and highly driven Dispatcher to help lead the company to continued success. Our ideal candidate would be proactive, responsible, dedicate...
  • 7 Days Ago

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Dispatcher
  • Lifecare Ambulance Inc.
  • Elyria, OH FULL_TIME
  • Essential Functions: Receives and dispatches emergent and non-emergent calls for the EMS system Records, documents, and reviews dispatched calls and radio traffic for quality assurance Participates in...
  • 1 Month Ago

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EMS Dispatcher
  • LifeCare Ambulance Inc.
  • Elyria, OH FULL_TIME
  • LifeCare Ambulance Dispatcher-Full Time Position The communication center at LifeCare Ambulance is a fast paced, high volume call center managing both emergency and non-emergency calls. The Dispatcher...
  • 3 Days Ago

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Service Coordinator - Dispatcher
  • Standard Plumbing & Heating Company
  • Mansfield, OH FULL_TIME
  • We are a full-service industrial, institutional, and commercial mechanical contracting company. This person will be part of the client service delivery and care team. This role involves accounting fun...
  • 21 Days Ago

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0 Emergency Dispatcher jobs found in Mansfield, OH area

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Shift Supervisor (Full-Time)
  • AutoZone, Inc.
  • Mansfield, OH
  • AutoZone's Full-Time Shift Supervisors assist the Store Manager with leading company initiatives and ensuring maximum pr...
  • 3/29/2024 12:00:00 AM

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Shift Supervisor (Part-Time)
  • AutoZone, Inc.
  • Mansfield, OH
  • AutoZone's Part-Time Shift Supervisors will assist the Store Manager with leading company initiatives and ensuring maxim...
  • 3/29/2024 12:00:00 AM

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Shift Supervisor (Part-Time)
  • AutoZone, Inc.
  • Ashland, OH
  • AutoZone's Part-Time Shift Supervisors will assist the Store Manager with leading company initiatives and ensuring maxim...
  • 3/29/2024 12:00:00 AM

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Day Shift Truck Driver
  • Steel Dynamics, Inc.
  • Mansfield, OH
  • Overview Drives diesel powered truck and trailer combination to pick-up, transport, and deliver scrap metal in a safe an...
  • 3/28/2024 12:00:00 AM

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Early Head Start Associate Teacher FT Sea - Richland County
  • OHIO HEARTLAND COMMUNITY ACTION COMMISSION
  • Mansfield, OH
  • Description ESSENTIAL FUNCTIONS: Encourage and support families working with their own infants and toddlers and classroo...
  • 3/28/2024 12:00:00 AM

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Heavy Equipment Operator
  • Rumpke
  • Mansfield, OH
  • Heavy Equipment Operators are responsible for safely operating various heavy equipment that perform the spreading and co...
  • 3/28/2024 12:00:00 AM

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Nurse 1 (Registered Nurse)
  • Ohio Department of Commerce
  • Mansfield, OH
  • Who We Are... Guided by a single mission "To reduce recidivism among those we touch," the Ohio Department of Rehabilitat...
  • 3/27/2024 12:00:00 AM

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Cook-BP/FT
  • BRETHREN CARE VILLAGE, LLC
  • Ashland, OH
  • Description Job Description POSITION: Cook REPORTS TO: Culinary Supervisor DEPARTMENT: Culinary EXEMPT/ NONEXEMPT: Non-E...
  • 3/26/2024 12:00:00 AM

Mansfield is a city in and the county seat of Richland County, Ohio, United States. Located midway between Columbus and Cleveland via Interstate 71, it is part of Northeast Ohio and North-central Ohio regions in the western foothills of the Allegheny Plateau. The city lies approximately 65 miles (105 km) northeast of Columbus, 65 miles (105 km) southwest of Cleveland and 91 miles (146 km) southeast of Toledo. The city was founded in 1808 on a fork of the Mohican River in a hilly region surrounded by fertile farmlands, and became a manufacturing center owing to its location with numerous railro...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Emergency Dispatcher jobs
$37,035 to $47,157
Mansfield, Ohio area prices
were up 1.3% from a year ago

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