Emergency Dispatcher jobs in Michigan
Emergency Dispatcher is responsible for responding to calls for emergency and non-emergency assistance and dispatching law enforcement, fire fighting, or rescue units. Transmits and receives coded and conventional messages. Being an Emergency Dispatcher differentiates between routine, priority, and emergency messages, and initiates or follows through on responses as required. Communicates details of situation and location. Additionally, Emergency Dispatcher enters unit response details into a database. Requires a high school diploma. Typically reports to a supervisor. The Emergency Dispatcher works independently within established procedures associated with the specific job function. Has gained proficiency in multiple competencies relevant to the job. To be an Emergency Dispatcher typically requires 3-5 years of related experience. (Copyright 2024 Salary.com)
Recently Added Emergency Dispatcher jobs
- Corewell Health
-
Grand Rapids, MI
FULL_TIME
-
Job Summary
Responsible for the monitoring of various emergency alarm systems including but not limited to; HUGS, Panic Alarms, FireWorks, and Responder 5 Code Boxes. Responsible for triaging emergent and non-emergent Security requests and arranges the appropriate resources utilizing phone and 800 MHz radio systems. Responsible for maintaining detailed records of calls for service and officer duties in our CAD (computer aided dispatch) system. This position requires exceptional customer service and extreme multi-tasking in a demanding, fast-paced environment.
Essential Functions
- Acts as the primary point of contact for the Security Services, Plant Operations, and Environmental Services; responding to all requests for service and dispatching all necessary resources.
Operates a virtual switchboard, routing callers, referencing on call contact information, and utilizing the overhead paging system.
Monitors and responds to numerous internal emergency systems including but not limited to: fire alarms, child abduction, panic alarms, code alerts, medical gas, building automation, electrical, tube, maintenance management, fume abatement, elevator status, and access control. Monitors radio, weather alert, telephone, television, and closed-circuit surveillance systems to ensure accurate information regarding local and regional events is obtained and communicated to the appropriate personnel. Answers emergency calls, remaining composed in high stress situations in order to obtain complete and accurate information, and triages and disseminates calls in a timely and appropriate manner.
Utilizes the Computer Aided Dispatch (CAD), Records Management System (RMS), and Law Enforcement Information Network (LEIN) systems to record incidents, acquire information, and assist and direct officer response.
Monitors, tracks, and coordinates officer activity and shuttle services and escorts, utilizing multi-frequency radio consoles to dispatch employees to calls pertaining to: alarms, disorderly patients, auto assistance, lost property, escorts, emergencies, and all other calls for assistance and transportation needs. Manages calls for service-related facility repairs and issues and assigns work orders. Documents and maintains confidential records for all telephone and radio communications with patients, visitors and employees.
Monitors metrics and reports for quality, efficiency and cost effectiveness, including CC6 reporting, Officer Response Metrics and CAD generated reports. Monitors services to ensure compliance with organizational policy as well as state and Federal regulations; including FCC, LEIN, MCOLES and State Fire Marshal standards. Notifies supervisor as appropriate.
Assists with the coordination and observation of routine testing and shutdown of alarm and utility systems in compliance with OSHA and The Joint Commission
QualificationsRequired High School Diploma or equivalent
Associate's Degree in Facilities, Criminal Justice, Security, Public Administration, Emergency Management or equivalent
Preferred
2 years of relevant experience in customer service experience,
Required
2 years Telecommunications experience, Preferred
1 year of relevant experience: utilizing a two-way radio system, Experience using computer assisted dispatching and work order entry software as well as familiarity with building systems in a complex integrated environment, Experience working in a hospital or dispatch setting in an environment of comparable size and complexity, Preferred
Physical Demands- Pallet to Waist (6" from floor) > 5 lbs: Seldom up to 10 lbs
- Waist to Waist > 5 lbs: Seldom up to 10 lbs
- Waist to Chest (below shoulder) > 5 lbs: Seldom up to 10 lbs
- Waist to Overhead > 5 lbs: Seldom up to 10 lbs
- Bilateral Carry > 5 lbs: Seldom up to 10 lbs
- Unilateral Carry > 5 lbs: Seldom up to 10 lbs
- Pushing Force > 5 lbs: Seldom up to 20 lbs
- Pulling Force > 5 lbs: Seldom up to 15 lbs
- Sitting: Frequently
- Standing: Occasionally
- Walking: Occasionally
- Forward Bend - Standing: Seldom
- Forward Bend - Sitting: Occasionally
- Trunk Rotation - Standing: Seldom
- Trunk Rotation - Sitting: Occasionally
- Squat: Seldom
- Stair Climbing: Seldom
- Reach - Above Shoulder: Seldom
- Reach - at Shoulder or Below: Seldom
- Handling: Occasionally
- Forceful Grip > 5 lbs: Seldom
- Forceful Pinch > 2 lbs: Seldom
- Finger/Hand Dexterity: Frequently
- Visual Acuity ¹
[None = No; Seldom = Yes]: Seldom
#nonclinicalwest
Primary Location
SITE - Butterworth Hospital - 100 Michigan St - Grand RapidsDepartment Name
Security Support ServiceEmployment Type
Full timeShift
Day (United States of America)Weekly Scheduled Hours
36Hours of Work
7:00 p.m. to 7:00 a.m.Days Worked
Wednesday, Thursday, and Every Other WeekendWeekend Frequency
Every other weekendCURRENT COREWELL HEALTH TEAM MEMBERS – Please apply through Find Jobs from your Workday team member account. This career site is for Non-Corewell Health team members only.
Corewell Health is committed to providing a safe environment for our team members, patients, visitors, and community. We require a drug-free workplace and require team members to comply with the MMR, Varicella, Tdap, and Influenza vaccine requirement if in an on-site or hybrid workplace category. We are committed to supporting prospective team members who require reasonable accommodations to participate in the job application process, to perform the essential functions of a job, or to enjoy equal benefits and privileges of employment due to a disability, pregnancy, or sincerely held religious belief.
Corewell Health grants equal employment opportunity to all qualified persons without regard to race, color, national origin, sex, disability, age, religion, genetic information, marital status, height, weight, gender, pregnancy, sexual orientation, gender identity or expression, veteran status, or any other legally protected category.
An interconnected, collaborative culture where all are encouraged to bring their whole selves to work, is vital to the health of our organization. As a health system, we advocate for equity as we care for our patients, our communities, and each other. From workshops that develop cultural intelligence, to our inclusion resource groups for people to find community and empowerment at work, we are dedicated to ongoing resources that advance our values of diversity, equity, and inclusion in all that we do. We invite those that share in our commitment to join our team.
You may request assistance in completing the application process by calling 616.486.7447.
- 5 Days Ago
- Lenawee County, MI
-
Lenawee County, MI
FULL_TIME
- **Correspondence with applicants WILL be done through email at the email address you provide. Please mark the following email addresses as safe in your email security settings and be sure to watch you...
- 11 Days Ago
- Emergency Veterinary Care Centers
-
Holland, MI
FULL_TIME
- The team at Emergency Veterinary Care Centers has got the job side of true work-life balance covered. All you have to decide is what type of community would have you living your best life. Come see fo...
- 1 Month Ago
- State of Michigan
-
Detroit, MI
FULL_TIME
- ****ACTIVELY RECRUITING****The dispatcher is an essential and crucial part of the law enforcement team. Dispatchers act in partnership with police officers working the road and supply critical informa...
- 21 Days Ago
- State of Michigan
-
Dimondale, MI
FULL_TIME
- ****ACTIVELY RECRUITING****The dispatcher is an essential and crucial part of the law enforcement team. Dispatchers act in partnership with police officers working the road and supply critical informa...
- Just Posted
- Financial Specialist 13 - Budget Specialist
-
Gaylord, MI
FULL_TIME
- Salary $21.47 - $27.91 Hourly Location Gaylord, MI Job Type Permanent Full Time Job Number 5501-24004-GRCC-CF Department State Police Opening Date 03/25/2024 Closing Date Continuous Bargaining Unit UN...
- Just Posted
Emergency Dispatcher jobs at Popular Companies
- Johnson Controls International
-
Kansas City, MO
- Customer Service Agents and/or Dispatchers Needed: Starting at $14-$16 hourly based on experience! Looking for advanceme...
- 4/24/2024 12:00:00 AM
- Greenwood Village
-
Englewood, CO
- The City of Greenwood Village welcomes your interest for the position of 911 Communications Specialist with the police d...
- 4/24/2024 12:00:00 AM
- Consolidated Dispatch Agency
-
Monticello, FL
- Job Description Job Description The CDA employs THE FIRST OF THE FIRST RESPONDERS. Public Safety Communications Operator...
- 4/24/2024 12:00:00 AM
- Consolidated Dispatch Agency
-
Tallahassee, FL
- Job Description Job Description The CDA employs THE FIRST OF THE FIRST RESPONDERS. Public Safety Communications Operator...
- 4/24/2024 12:00:00 AM
- Consolidated Dispatch Agency
-
Tallahassee, FL
- Job Description Job Description The CDA employs THE FIRST OF THE FIRST RESPONDERS. Public Safety Communications Operator...
- 4/24/2024 12:00:00 AM
- Johnson Controls
-
Aurora, CO
- Company Description Job Description Customer Service Agents and/or Dispatchers Needed: Starting at $16-$18 hourly based ...
- 4/23/2024 12:00:00 AM
- IRON DELTA SECURITY
-
Los Angeles, CA
- Job Description Job Description Armed Security Guards & Patrols - We are looking for Armed Security Guards for Standing ...
- 4/21/2024 12:00:00 AM
- Johnson Controls
-
Kansas City, MO
- Customer Service Agents and/or Dispatchers Needed: Starting at $14-$16 hourly based on experience! Looking for advanceme...
- 4/20/2024 12:00:00 AM