Emergency Dispatcher jobs in Harrisburg, PA

We are seeking a highly organized and detail-oriented individual to join our team as an NEMT Dispatcher. As a NEMT Dispatcher, you will be responsible for coordinating and managing the transportation needs of individuals who require non-emergency medical transportation services.

The Ideal Candidate will possess -

· Strong organizational skills

· Communication skills

· Ability to work independently and as part of a team

· High level of patience

· Commitment to excellence service

· Time management skills

· Be able to multitask

· Quick and timely responses to members and facilities

Responsibilities –

· Schedule and coordinate transportation services based on the availability of vehicles and drivers.

· Plan efficient routes for drivers to minimize travel time and maximize the number of appointments serviced.

· Optimize transportation schedules to accommodate urgent or last-minute requests.

· Communicate with drivers to relay schedule updates and changes

· Monitor and manage driver performance providing support and guidance as needed

· Address questions and concerns with members and brokers

· Real-time coordination of drivers

· Address and resolve any issues that may arise during transportation, such as delays, route changes, or emergencies.

Job Type: Full-time

Pay: $15.57 - $18.00 per hour

Benefits:

• Flexible schedule

Schedule:

• 8 hour shift

Work Location: In person