Emergency Dispatcher jobs in Germantown, MD

Job Description

Job Title : Emergency Services Dispatcher

Location : Walter Reed National Military Medical Center (WRNMMC), Bethesda, MD

Employment Type : Full-time

Shift Options : Mon-Fri 6AM - 2PM

As an Emergency Services Dispatcher, youll play a critical role in our 24 / 7 Medical Emergency Dispatch and Communications Center.

Were seeking quick-thinkers, multi taskers, and calm-under-pressure champions to join our crew. If youre ready to make a difference and save lives with every call, this role is for you.

Responsibilities :

• Provide emergency communication reception and dispatching services, determining the nature of emergencies and dispatching appropriate response teams.
• Maintain constant liaison with emergency scenes, fire officials, police, and other units until the incident is officially terminated.
• Prioritize multiple emergency and non-emergency calls, determining appropriate response levels based on caller needs.
• Monitor various emergency radios, including police, fire, and mutual aid frequencies.
• Conduct follow-up inquiries and coordinate responses with military and civilian agencies.
• Conduct daily pager tests and coordinate equipment repairs or replacements as needed.
• Maintain accurate activity logs and reports of daily events and emergencies.
• Operate and maintain telecommunications equipment, including phones, radios, and automated data processing devices.
• Prepare incident reports and provide statistical data to supervisors.

Requirements

• Strong communication skills and ability to remain calm under pressure.
• Ability to multitask and prioritize effectively in fast-paced environments.
• Proficiency in operating telecommunications equipment and computer systems.
• Willingness to work in a 24 / 7 operation with multiple shift options.
• Prior experience in emergency dispatching or a related field is preferred.
• High school diploma or equivalent.

If youre ready to be part of a team that saves lives and makes a difference, apply now to join our crew at Walter Reed National Military Medical Center.

Were looking forward to having you on board!

Benefits

• Competitive compensation package.
• Opportunities for career advancement and professional development.
• Comprehensive training provided.
• Fulfilling work environment where every call makes a difference.

Requirements

Overall Requirements 5-10 years' experience in administrative role reporting directly to upper management US Citizen Strong time-management skills and the ability to organize and coordinate multiple projects at once Proficiency in Microsoft Office and other office productivity tools, with aptitude to learn new software and systems Flexible team player willing to do what it takes to get the job done;

adaptable and enjoys a challenge Superb written and verbal communication skills Ability to keep company confidences Required Work Authorization Must be a US Citizen Job Type : Full-time, Direct Hire

Last updated : 2024-03-22